Customer Ratings & Reviews
- Model:
- DW80CG5451SR
- SKU:
- 6549884
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Dry Quality
Rating 4.5 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher's quiet operation and excellent cleaning performance. Many appreciate the additional capacity offered by the third rack and find the dishwasher easy to use. Positive feedback also highlights the appliance's attractive design and high-quality construction.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Turns out to be a pretty good dishwasher! We got it for a rental and they like it.
I would recommend this to a friend - Pros mentioned:Third rack
Samsung dishwasher!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy the washer! Especially when I have a tray for my utensils!
I would recommend this to a friend Samsung dishwasher.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just like my old one only better. My old Samsung lasted 18 years. Good quality product.
I would recommend this to a friend- Pros mentioned:Noise level
Sleek, Quiet, & compact
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect dishwasher. Nice size and compartments. Quiet and easy to use.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They finally got it right. Delivered and installed on time, and works like a champ.
I would recommend this to a friend - Pros mentioned:Ease of use
Good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use.. lots of room. Very good appliance. Great value for the price.
I would recommend this to a friend - Pros mentioned:Noise level
Review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine works very welll. Fairly quiet for what it is
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best dishwasher ever. Gets dishes extremely clean!
I would recommend this to a friend - Pros mentioned:Noise level
Recommend product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So one of the best dishwashers. No issue works fine less noise
I would recommend this to a friend - Pros mentioned:Cleaning performance
Samsung Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well made product. Very satisfied so far with its performance
I would recommend this to a friend Disappointing start, but satisfied now.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed the appliance didn’t work upon installation due to a wet sensor. Thankfully the technician was able to repair at no cost to me.
I would recommend this to a friend- Pros mentioned:Noise level
Samsung dishwasher.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality. So silent I hardly know it's ob.
I would recommend this to a friend - Pros mentioned:Noise level
Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher is working great. I can bearly hear the unit on.
I would recommend this to a friend What’s the point?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not happy with this dishwasher. It doesn’t hold a lot, the flat tray on top prevents me from putting tallish items on the top deep rack. Also many times I need to rewash by hand items after they’ve been run through. Super frustrating.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand the dismay about your overall experience with the dishwasher, DianaD. Let us help.
We have a link with details to help you with the dishwasher that needs to clean the dishes correctly. Select the drop-down arrow that best describes your experience with the unit. We suggest checking the hyperlinks attached to it as they also contain helpful tips.
Dishwasher cycle ends before dishes are clean:
https://www.samsung.com/us/support/troubleshoot/TSG10000118/
You may also refer to the user manual for other solutions when the dishes are not clean. Turn to pages 47-48.
https://downloadcenter.samsung.com/content/UM/202407/20240725150331825/North_America_DW5000C_WEB_DW0003_English_240710.pdf
Lastly, the links below will guide you about improving the dishwasher's cleaning performance and its cycles, settings, and options for reference. Please watch the video of the first link from the start until 1:25; the second link includes other resources about running a dishwasher cycle and loading the unit, which you may also check.
Improve your dishwasher cleaning performance:
https://www.youtube.com/watch?v=bajCw_H-njg
Samsung dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149598494) to help our team pull up your information when you message us.
Thank you.
-Angelica
Great dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dishwasher but need the heater for dry...
I would recommend this to a friend- Pros mentioned:Noise level
Lad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet beyond belief. I am happy with this decision.
I would recommend this to a friend good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far, it's really good, but the controls are really touchy, way to sensitive.
I would recommend this to a friendThe Elite Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice we picked out. Glad we went with this dishwasher.
I would recommend this to a friend- Pros mentioned:Noise level
Nice Wash but Wont Dry
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet, cleans well and the adjustable top rack makes for easy loading BUT...it will not dry the dishes and does not have a heat dry setting. I have tried every combination of settings (I think), used jet dry, nothing seems to work.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how frustrating it is when the dishes are not dry after using the dishwasher, Murf. We're here to help.
We recommend checking the link below for troubleshooting steps when the dishwasher does not dry the dishes. It also includes the links for more information about loading the dishwasher properly and when the unit displays an error code or blinking lights, which we suggest checking too.
Samsung dishwasher does not dry dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
You may also refer to the user manual for other solutions when the dishes are not dry after a dishwasher cycle. Turn to page 49.
https://downloadcenter.samsung.com/content/UM/202308/20230809163709370/North_America_DW5000C_WEB_DW0003_English.pdf
We have also included links to improve the unit's drying performance, cycle, options, and settings. Please watch the video of the first link from 1:26 until the end.
Improve your dishwasher's drying performance:
https://www.youtube.com/watch?v=bajCw_H-njg
Samsung dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146981154) to help our team pull up your information when you message us.
Thank you.
-Angelica
Happy happy happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best dishwasher I ever bought and it is so well designed
I would recommend this to a friend