Customer Ratings & Reviews
- Model:
- DW60R2014US
- SKU:
- 6363350
Rating by feature
- Cleaning Quality
Rating 3.9 out of 5 stars
- Dry Quality
Rating 3.7 out of 5 stars
- Cycle Options
Rating 3.8 out of 5 stars
Customers are saying
Customers are delighted by the 24" Front Control Built-In Stainless Steel Tub Dishwasher's quiet operation and excellent cleaning performance. Many appreciate its ability to thoroughly clean dishes without excessive noise. The ADA compliant design is also a plus for some buyers. However, a few customers noted the unit's smaller-than-expected size.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance, Noise level
Quiet, reliable dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet, efficient, all wash modes seem to get the dishes very clean.
I would recommend this to a friend Good for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for a rental unit and it seems to do its job. Wash and clean seem ok. There's a hot dry cycle. Be careful of the dimension. It shows 33.5" in height, but the dishwasher seems to be higher than 33.5" even with the wheels removed.
I would recommend this to a friendBrand response from Samsung
Posted .Hey Cammy! Thanks for your insightful feedback about your experience so far. ^Jecca
- Pros mentioned:Cleaning performance, Noise level
boomer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very quiet dishwasher. cleans well, dries well!!!
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Samsung Dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is quiet, spacious and cleans really well.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Great machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher cleans extremely well and is very, very quiet while operating
I would recommend this to a friend Easy to install, nice and quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had trouble finding an ADA compliant dishwasher since my counter tops were low (34" to top off counter). I found this one and looked great at a decent price. Pretty easy to install and did it myself. Overall a great purchase!
I would recommend this to a friend- Pros mentioned:Cleaning performance
Best dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this dishwasher for over six months and it works great everything comes out dry
I would recommend this to a friend - Pros mentioned:Noise level
Great, quiet and functions perfectly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great unit, great service, I cannot say enough about Best Buy’s attention to detail and customer satisfaction! Love our dishwasher as it silently cleans our dishes!
I would recommend this to a friend Great and not great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To begin, it took 1 month to get the dishwasher installed due to Best Buy scheduling delays. Will and Jimmy, from ABC Installations did a great job to remove the old dishwasher and install the new one. They gave us a detailed summary of its functions and how to maintain it for the long term. Still waiting for Best Buy to respond to my complaint regarding scheduling. After 25 years as faithful customers, this is a first negative in our relationship.
I would recommend this to a friend- Pros mentioned:Ada compliant
Great for ADA Countertop!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits perfect for my ADA countertop! Have purchased these for my projects time and time again and will continue to do so! Great product for what I need.
I would recommend this to a friend MerryXmas to me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving this new dishwasher no residue or soap/water buildup or stain. It does make a little noise while cleaning though.
I would recommend this to a friend- Pros mentioned:Noise level
Dishwasher review
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is super quiet and has many cycles to chose from Cleaning is simple and fast A lot of bang for your buck
I would recommend this to a friend Above average
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher quality and appearance is above average.
I would recommend this to a friendLooks nice and function but only about 75% in my b
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washes probably 75% and does not dry all the way. The baskets also don’t roll very easily and on wheel feel off in the first month.
No, I would not recommend this to a friendDishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lack of adjustable racks for cleaning larger items is a problem
I would recommend this to a friendFast delivery
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Miguel the delivery driver is the best I’ve had. He called with ETA. Made sure appliance was placed where I wanted it. Very friendly, helpful and efficient. Our area needs more delivery drivers like Miguel.
I would recommend this to a friendPretty bad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The inside is small, maybe holds 10 dishes on the bottom and big glasses cannot fit on the top shelf. Doesn't dry the dishes.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JenaP,
We want you to have the best experience with your dishwasher. We're here to help you.
We shared the manual link below for tips on loading your dishwasher efficiently. Please refer to pages 20-22.
User manual
https://downloadcenter.samsung.com/content/UM/202404/20240425143944288/DW60R2014_IB_DD81-02706A-02.pdf
We recommend consulting the resources listed below to help with your dishwasher that is not drying your dishes. Please check the hyperlinks for more information.
Samsung dishwasher does not dry dishes
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1150678007) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Supervisor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with the product or customer service nobody knows their job
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want to inquire further about your overall experience with the refrigerator and are here to assist you as soon as possible, RosaT.
We suggest contacting us via the options below to speak with a live representative for further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
- Pros mentioned:Cleaning performance
Great dishwasher and best buy is unbeatable
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always pleased with bestbuy they go the extra mile and back it up too. So far dishwasher is simple and cleans very well
I would recommend this to a friend - Pros mentioned:Noise level
Nice machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice staff and I love the functionality and the low noise
I would recommend this to a friend
