Customer Ratings & Reviews
- Model:
- RF261BEAESG
- SKU:
- 5580274
Rating by feature
- Storage Capacity
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 3.4 out of 5 stars
Customers are saying
Customers express satisfaction with the spacious interior, internal water dispenser, and adjustable shelves of the 25.5 Cu. Ft. French Door Refrigerator. Many customers also find that the price is reasonable for the quality and features of the refrigerator. While some customers have concerns about noise, others appreciate the fingerprint-resistant design.
This summary was generated by AI based on customer reviews.
great product for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a new fridge and didn't want to have a lot of "options" that could break. The water filter was an added feature I got with this product.
I would recommend this to a friendLooks great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the refrigerator. It works great in the space we had. It was delivered and installed just as promised.
I would recommend this to a friendNice refigerator.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only negative is lack of trim to cover wheels; otherwise, a nice machine. I have another similar refrigerator and it has been worry free.
I would recommend this to a friendMy Samsung
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator great ice dispenser and the bottom freezer lots of room in fridge
I would recommend this to a friendGreat French door refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were looking for a good looking French door refrigerator with cold water access inside and we found it in this Samsung refrigerator.
I would recommend this to a friendGreat fridge at a great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One month in and very happy with the purchase of this unit. Plenty of room in both the fridge and freezer.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. Love the features and stainless steel finish.
I would recommend this to a friendI wish I had this in my Portland House
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dang this is a nice refrigerator. I wish I had this in my Portland house where that refrigerator is on its last legs.
I would recommend this to a frienda solid fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.a good combination of features - just make sure to measure very carefully this thing runs big compared to its posted measurements
I would recommend this to a friendGreat fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second time I have purchased this refrigerator because it’s great! Super quiet and runs so efficiently!
I would recommend this to a friendBrand response from Samsung
Posted .That is awesome to hear! We are so excited that you're enjoying everything that this refrigerator has to offer not once, but twice. Thank you for being a loyal Samsung customer! ^Lo
Great frig, plenty of room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sales lady, answered all my questions, set up delivery and was able to have delivered quickly!
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new Samsung refrigerator. It is most definitely one of the best purchases I have ever done.
I would recommend this to a friendi love this fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this fridge. Had the same exact one for almost 10 years. It finally gave up on us and we bought the same one.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there, 2ndtimebuyer! Samsung is honored to be a part of your home. Your loyalty is appreciated. Thanks for sharing your positive experience. ^Mae
roomy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge has a great layout of shelves and drawers which offer a lot of space for all of our needs. the sliding half shelf is great for taller items.
I would recommend this to a friendMy husband loves it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the LED lights inside. I have always had a side by side, so it is different, but it is an easy adjustment!
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t want an ice maker in the door as they get dirty and spotty. But I did want French doors so this is perfect.
I would recommend this to a friendDecent but not ideal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent refrigerator my only complaints are that the water dispenser is really slow! Really Slow. And since you open the refrigerator door to get the water you end up standing there for a while, wasting energy. My other complaint is that the I had to turn off the "energy saving" feature because if I left it on, condensation would accumulate on the doors which would lead to mold growth.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello yortiz,
Thank you for reaching out and sharing your feedback about your Samsung refrigerator. I understand you're having issues with your refrigerator as the water dispenser is slow and condensation would accumulate on the doors which would lead to mold growth if the energy-saving is turned on. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001875/ to guide you on the issue. Just click on "Water dispenses slowly" for the troubleshooting steps.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01001891/ to know more about condensation, moisture, or mold between the refrigerator doors.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https://www.samsung.com/us/support/ as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144378305.
-Noraina
Very nice refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The short side is the interior water dispenser has very limited space for getting a cup under it.
I would recommend this to a friendBeautiful addition to my kitchen!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wide shelves will hold full sheet pans!! Love the adjustable humidity and temp controls for drawers.
I would recommend this to a friendKeeps beer cold
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks snazzy even after you've had way too many. In the morning you'll like the nice bins and shelves. Fit and finish are also top notch.
I would recommend this to a friend
