Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Your price for this item is $479.99
Clearance
The comparable value price is $1,599.99

Customer reviews

Rating 4.1 out of 5 stars with 344 reviews

Rating Filter

Rating by feature

  • Quality

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers commend the 25.5 Cu. Ft. Side-by-Side Refrigerator for its quiet operation, energy efficiency, and spacious storage. The LED lights and design also receive positive feedback. However, some customers express concerns about the ice maker not working properly, the visibility of marks on the stainless steel, the lack of a drain, and issues with the warranty coverage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-344 of 344 reviews
  • Rated 1 out of 5 stars

    Stay Away

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has been a the worst home appliance I've ever owned. The fridge constantly has cooling problems. Plus its quite loud, you really hear it at night. My unit just died after 16 months, 6 months after warranty period of course. If you do purchase, good luck.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not pleased

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first frig needed new parts. The second frig did not cool properly and I lost food in the freezer. Spoke with very nice reps several times. Samsung, Inc. said they would not replace the ruined food. I did not follow procedures, they said. I returned the refrigerator and bought from another manufacturer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after 9 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this refridgerator 9 months ago and the refridgerator stopped working but the freezer still works. Samsung said the quickest they can get it fixed is 5 days. This is the only fridge/freezer in the house. Worst customer service ever! never buying a samssung appliance again!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Quite Bad Experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this product a few months ago. The ice maker did not work. The Geek Squad has been trying to fix it for two months now. So far, the ice maker still does not make ice.

    No, I would not recommend this to a friend
Sponsored