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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 344 reviews

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  • Quality

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers commend the 25.5 Cu. Ft. Side-by-Side Refrigerator for its quiet operation, energy efficiency, and spacious storage. The LED lights and design also receive positive feedback. However, some customers express concerns about the ice maker not working properly, the visibility of marks on the stainless steel, the lack of a drain, and issues with the warranty coverage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 344 reviews
  • Pros mentioned:
    Lighting

    Rated 4 out of 5 stars

    Looks nice and works well so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has the look I like, and has a lot of space. Additionally, I like the way the lighting is done in both the fridge and the freezer. The digital temperature setting is very convenient and also this one has a little alarm that goes off if you accidentally leave the door open.

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Great lighting system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a nice refrigerator. I really like the led lights. It is roomy but we eat a lot of veggies & the drawers just aren't big enough. Also the drawers are narrow & veggies are hard to locate because they are stored on top of each other. The freezer is efficiently laid out & stuff is easy to locate there. If it weren't for the crazy icemaker I would give it 4.5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space

    Rated 5 out of 5 stars

    Simply perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An attractive design with enough storage space to meet my needs. Easy to clean and runs quietly at the perfect temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting
    Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    High quality and looks for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has excellent styling without adding a lot of bulk. The LED lighting is super bright and runs the whole length of the fridge. The glass shelves are easy to remove and clean. Two things I did not like are the sides are painted instead of stainless steel, but most fridges are the same in this price range. I just wish they hadn't put the serial number sticker on the side. Also the plastic wrap is all tucked in around the water dispenser and takes hours to dig it all out.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great purchase and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator start acting up after having it for coupe of year and i knew its time for new...after browsing around we decide to buy this open box just coz the price was amazing...The refrigerator look amazing quiet and just perfect the only think is wont crash the ice to good for some reason... They came in deliver it for free and hallway the old one for free No complains so far ... Great purchase i got geek squad warranty and i recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Energy efficiency, Space

    Rated 5 out of 5 stars

    Nice fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great space, looks really nice, energy efficient. very user friendly. Keeps things as cold as I need

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker, Stainless steel

    Rated 5 out of 5 stars

    Very good value for money!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice piece of machine. Pros: Very good finish Very nice LED interior lights Good water filtering Cons: Operates louder than I expected, Stainless steel exterior leaves finger prints and water stains, Ice maker, crusher and cubes are very loud and doesn't work efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Decent Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very decent fridge for the price...has a good amount of space but the only downside the ice maker cannot keep with the use of a large family

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Enjoy new side by side refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first stainless steel and side by side refrigerator, so I was excited about getting more room. It fits well in the kitchen, temperature is steady and keeps everything at the right temperature. I love the back lights, and the alarm if the door stays open too long. It has lots of freezer space and places for vegetables and other produce.

    I would recommend this to a friend
  • Pros mentioned:
    Energy efficiency, Lighting

    Rated 5 out of 5 stars

    This refrigerator really looks good in person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i was shopping for a new refrigerator side by side was my first choice and Samsung had a great selection there quality and style i really liked. the new models have the LED lighting and are energy savers. I would recommend this to all my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 4 out of 5 stars

    Good refrigerator for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the refrigerator. It is well lit and the shelves do not feel flimsy. The sound is very annoying and loud enough to be heard anywhere in my house. (I've heard from others this happens with other refrigerator brands as well now). The shelving arrangement is very limited and the only shelf milk will sit on is the very top or in the doors. Fine for an adult but not so good if you had someone under 5'2" that needed to get the milk!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Very nice appliance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the purchase, especially that I was able to find it as "open item", which reduced the price. It's very spacious, and seems to be efficient as well. Only thing I've found that I was not pleased with is: due to interior design, you cannot put shelf on lowest space due to housing in the back/center. Great appliance though!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Nice Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I really like the product just unhappy with the ice dispenser. One of my main reasons for buying this model was the ice dispenser in the door - my previous refrigerater had a dispenser in the door that was very user friendly. This one tends to freeze up if you switch between crushed ice and cubed and then a whole bunch of ice dispenses leaving a mess. Also the ice bucket does not go back in the door very easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best fridge in this class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design. I'm a fan of Samsung products. Hopefully I will be after purchasing this fridge. We felt like this was the fridge that met our needs and was the best designed in its class. So far we have been happy with it other than the odd noise the fan has started to make. Bb is sending someone out to check it out.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Nice fridge for our needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is nice looking and the freezer space is nice with selves and more space than other kinds. On the other hand, the fridge space is a bit tight. The digital display of the features is nice and water and ice on the door is very convenient. Ice grinder doesn't grind ice nicely and makes a bit of a mess. The noise is acceptable and overall we like our new fridge! It is great!

    I would recommend this to a friend
  • Cons mentioned:
    Stainless steel

    Rated 4 out of 5 stars

    Good fridge at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this fridge has been good by my standards. I bundled this with the rest of my appliances on a holiday weekend and was able to get a very good price on everything. Although I am not pumped that only the front of the fridge is stainless steel since my cabinets are not able to hide both sides, I am still happy overall seeing that I got such a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is preforming beautifully so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how the doors are easy to open and the constant temperatures. This is a solid appliance with good quality materials. Everything has been carefully considered and it is easy to use. I love the extra drawer for fresh produce.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So Far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this fridge as an open box item and have been very happy with it over the last 2 weeks. We needed a stainless steal fridge to complete the kitchen but the 16 cu ft white hand me down fridge worked perfect for our family of 2. But when I found this one for just over $750 with tax I couldn't pass it up! I'm not a huge fan of side by sides usually but this one is more then big enough to fit a pizza box and I actually like having the extra shelves for organization. We have never had a through the door water and ice maker before and we love that too! Although the lever you push with a glass to get the water and ice us a little firm and we did brake a guinness glass. It is a little tricky to fill a small mouthed 32oz Nalgene bottle but can be done and when you select crushed ice it tends to spray everywhere. The ice maker is a bit loud when the ice drops but you can turn the ice off if you don't want the noise. The ice maker is a bit bulky compared to other fridges like the LG design but we have plenty of room and are debating wether to keep our deep freeze or not now. Over all for the price we paid it is great!!!!!! No no real complaints for our first "real" fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Roomy fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is good and we got it an amazing price. It doesnt have something the water dispenser so water always drips when we get water from the fridge. It makes quite amount of noise. The fridge isn't as roomy or adjustable as we wanted but the freezer has alot of space.

    I would recommend this to a friend
  • Pros mentioned:
    Energy efficiency

    Rated 4 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the money, look nice, easy to install and save ele.

    I would recommend this to a friend
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