Customers are delighted by the spaciousness, price, and storage capacity of the product. They appreciate the LED lights and the new design. However, many customers have complained about the ice maker malfunctioning and throwing ice, as well as strange noises coming from the fridge. Some have also mentioned issues with the water filter and durability of the side panels.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-269 of 269 reviews
Rated 5 out of 5 stars
Great fridge @ great price
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have not had a better looking/ more efficient refrigerator ever. Loving it!
I would recommend this to a friend
Rated 1 out of 5 stars
Do not buy samsung
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Brand new refrigerator started giving frosting problems and light panel went out. After every attempt to fix, there was something else wrong every time the technician came. Samsung finally decided to replace the entire freezer door...,the freezer door was not in stock. They had to order it from Korea. ,there would not be an ETA on it because Korea does not have it in stock. I told them I wanted a new refrigerator. Samsung was unwilling to assist. They actually asked to to keep calling to find out when they will have it in stock....after an entire month of phone calls and aggravation,,Best Buy finally agreed to exchange it. Of course i got a different brand! I am not dealing with samsung for the rest if my life! Nightmare Customer Service .
No, I would not recommend this to a friend
Rated 2 out of 5 stars
OK
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The ice dispenser throws ice at you! At least 2 or 3 cubes end up on the floor b/c it can't get it in the glass. Had the fridge about 2 months and already lights on the display screen are going out.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Great price for big fridge.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Plenty of space, easy to clean, love the door handles.
I would recommend this to a friend
Rated 1 out of 5 stars
Quit working
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this back in Oct 2012 it stopped working April 18 2013. I called Samsung the service was great but when I called the repair center they said they DO NOT stock parts for Samsung products and was told it would take 5 to 10 days to come out and look at it. The kicker is I just went grocery shopping and fill the thing up so not only am I paying for this still but now I have to have a huge cook out to use the $250 worth of food I had in it. oh ya I have kids to so yea DO NOT BUY!
No, I would not recommend this to a friend
Cons mentioned:
Ice maker
Rated 1 out of 5 stars
2 in 3 days - both junk
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am returning my second one. Ice maker/water dispenser are junk. I will replace it with an LG.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
horrible product
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
the fridge lasted 17 months! do not buy, research samsung refridgerators they are all horrible
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Worst fridge
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Drinking water tastes chemical, and main parts were broken 3 weeks after. It was brand new.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Terrible
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought unit on a Saturday, delivered Monday, broke next monday.