Customer Ratings & Reviews

when we use the ice and water thru the door even after we have released the handle the ice and water continues to flow so we have to pull the parts forward to stop the flow. This needs to be repaired.

I love the fridge. I did not like the shelf arrangement. It was hard to balance the shelves for taller bottles.

Love the refrigerator and the fact that the Geek Squad is coming out so quickly to check the ice cube door. In all I have been extremely happy with the product and the service In have received.

We were looking at several appliances from the traditional manufacturers when we noticed the Samsung product. We realized that it was a great value and we jumped on it...so glad we did.

This Side-by-Side Refrigerator has been one of the most large Side-by-Side Refrigerator I've ever owned

Very disappointed in the written demensions of the Fridge and the actual size as it did not fit correctly once delivered. Also delivery person was rude asking "why I needed a bigger fridge" and "why couldn't I get one the size of the old one". When I asked them to just take the fridge back I was told "It would be a waste of their time". They then spent another 20 minutes putting doors on and forcing it into the area for the fridge. They also wanted me to cut a support wall to make fridge fit.

it looks great and works great. I love the lighting on the frig. I would recommend this product to everyone. I put this in a cabin but I'm going to purchase another one for my home.

i give them a 10 they did there best to help us out and find what we needed

We went from a Whirlpool side by side to the Samsung. Much better! The layout was an improvement for space and storing. This doesn't leak water, so that alone makes me very happy!

I was about not buy this model because of some reviews about the life of the motor but didn't have any problems so far (2 months) Just in case I bought the extra insurance.

i like it very much,i would recommend it to my friends,and i will contnue to shop at bes buy for my futher needs

I should have read the reviews before purchasing this frige. It was indicated that the ice door freezes up and are they right! It freezes up so tight it pulls the ice box container out when you open the door. Then you try and call Best Buy and Samung and everyone passes the buck. I was on the phone for 1hr and 53 minutes. Finally it was made out for a repair man to come and look at it. then he'll have to come again with a fix. what a run around. Best Buy has a 15 day return which i was not told about and it is 3 weeks old so can't return it for another model. very very unhappy especially with Best Buy.

The installation was too easy. I hooked the water line up to the fridge with ease. The control panel for the functions of the fridge is very easy to use.

A good deal and good design. And nice looking fridge.

very happy with this product. just need to add in the manual that the water/ice dispenser is 2 stage & you must push hard to get ice.

Bought this when we moved into our new house. Great amount of space for a family of 4. Easy setup with no problems as we speak.

The refrigerator works very well so far. Find ice maker makes same amount of noise as others had in past and is not an issue.

The people at Best Buy were very helpful and the 2 guys that installed it were very knowledgeable and thorough.

Seems ok. Only had it a few weeks. Doesn't cool down very fast when something warm is placed inside.

after looking at alot of different refridgerators, this one had all the options that we wanted at a good price.