Customer Ratings & Reviews
- Model:
- RS27T5561SG/AA
- SKU:
- 6397586
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers value the spaciousness, smart features, and design of the refrigerator. They appreciate the touch screen, family hub, and music capabilities. However, some customers have concerns about the ice maker, lack of light by the water/ice dispenser, repair service, and limited drawer options.
This summary was generated by AI based on customer reviews.
My new Best Friend!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my new Samsung refrigerator! I can be in Washington and see what I need from Oregon! Love the interaction with my new best friend!
I would recommend this to a friend- Pros mentioned:Storage space
The sales and delivery teams exceeded expectations
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’re very happy with our new Samsung Refrigerator, the storage and styling are two outstanding features.
I would recommend this to a friend I love I can play music, leave notes, and recipes.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love it. Love it tells me when my kids left door open .Leaving notes before work, calander, music, recipe, even tells you what deals stores have. I think everyone should one
I would recommend this to a friendBougie fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new fridge. There’s lots of apps that I haven’t explored. No complaints.
I would recommend this to a friend- Pros mentioned:Overall performance
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my refrigerator. It has everything my family needs on it.
I would recommend this to a friend Samsung refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best buy geek squad delivered my refrigerator on june 1. They called in a timely manner beforehand and 2 guys showed up and delivered into the kitchen. They were very courtesy and respectful. They showed us even how to navigate through the wifi. They even helped me put my front door back on....had to take off to deliver through door frame.
I would recommend this to a friendMy experience with Samsung and BestBuy the best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked my purchase, I love the Samsung brand and I also really liked the insurance they gave my Samsung refrigerator, and best of all that it was in my Favorite BestBuy store.
I would recommend this to a friend- Pros mentioned:Overall performance
Samsung fridge with hub
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We lived it best purchase ever we ciuld made was a gift for the wife
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent!!! Works well! We love the advanced technology.
I would recommend this to a friend Family hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The family hub is awesome. We love the refrigerator
I would recommend this to a friend- Cons mentioned:Ice maker
Happy with this purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Do wish the water/ice had a light and drip tray but other than that it’s been great.
I would recommend this to a friend - Pros mentioned:Overall performance
Good sale on this one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice refrigerator/freezer and we enjoy the tablet on the door. The ice maker is a bit small and does not keep up with a family of four but otherwise great.
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It hasn’t been a week since it arrived but so far so good. And it definitely looks nice in my kitchen.
I would recommend this to a friend My New Refrigerator 2023
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new refrigerator is awesome! I'm lovely it! It has many figure's and plenty of room. This is a wonderful investment.
I would recommend this to a friend- Pros mentioned:Overall performance
my smart touch screen refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator works so well, I can list to my music while cooking
I would recommend this to a friend Hi tech
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good fridge, has good capacity. Changing the filter is super easy
I would recommend this to a friend- Cons mentioned:Ice maker
Ice maker doesn't produce much ice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker is that big doesn't produce enough ice maybe one person fill up cup then have to wait hours to produce more.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JenniferC,
We understand the importance of a working appliance at home. We're here to help with your refrigerator.
Below is a link with steps to help identify why your ice maker is not producing enough ice. Please refer to the embedded words for more information.
The ice maker is making some ice, but not enough
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1150648538) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
- Pros mentioned:Features
New fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome hookup my wifi. Has apps and use Spotify to play music on it.
I would recommend this to a friend - Pros mentioned:Features
Great fridge amazing price.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was amazing for the price and all the features it brings. I would recommend this fridge to anyone !
I would recommend this to a friend - Cons mentioned:Ice maker
Missing part
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over all its was great, however I’m missing a piece on my freezer ice maker part.
I would recommend this to a friend
