Customer Ratings & Reviews

The fridge was easy to setup, it took longer to download the apps and connect accounts more than anything. We went from a LG french door to the side by side; which seems backwards but for our family it is easier to see all the contents of the freezer items and have less waste. My 13 year old loves to doodle on the fridge, make notes for everyone and the photo slideshow is fun for everyone. Anyone that has come by really likes that feature. The only reason I gave it a 4 rating was I feel the design of the water and ice maker is a little off. You have to get the right tilt and size glass or you will have issues. Other than that I love this fridge!

The cooling and freezing are very good. The icemaker is a bit unreliable and I don't think it makes as much as it good. The apps on the Family Hub can be difficult to work with. The calendar app is really great. The memo app is also good. I was not impressed with the Shopping List app.

We have had this fridge for a month now, and I only have two complaints while everything else about it is pretty awesome. I wish there was a light in the drink area so I could see how full my cup is getting without turning on the overhead light. Second, the ice maker cannot keep up with multiple people in the house, so I had to purchase additional ice trays to make up the difference. The fridge itself is sturdy, as are the shelves and the door holders. It is easy to clean the places where people grab it to open it. I am pleased with this fridge overall.

Love our fridge, the space, the screen, all of it.

Awesome refrigerator. Best Buy was supper fast and professional on the delivery. Will definitely buy again.

When we went to choose for our refrigerator the associate that help us was really helpful and explained everything & when they delivered the delivery guys where so helpful and very nice. Best purchase I’ve done. Loving my new Samsung refrigerator works awesome. Oh and may I mention when playing music the speaker on this are very loud and clear and have lots of apps to use.

Nice cold section. I have more storage than my previous whirlpool fridge. Although the overall cubic is smaller, it is more than enough. One thing I wish it has a led light for ice and water dispenser. Also the water from the dispenser is not cold. Regarding the oversize android tablet is quite nice. However, they Amazon and Samsung disabled the reorder fridge's part directly from the Amazon site. What a bummer. I am hoping it will still notify me the estimated expiration date of the water filter. Overall it is still a nice fridge. I bought it together a range and microwave as a set.

My only complaint is there is no instruction booklet on how to use the Touch-Screen Family Hub. This is a big flaw. I have Total Tech and since I'm handicapped I'm thinking about asking a technician to come and explain how to use the screen.The fridge is great. You do have to get used to how to hold a glass for getting ice so as to avoid it spitting at you.

Have a couple of theses. One had a mechanical problem but is covered by samsung and they are taking care if it. Great size and featured.

It looks good for me. I like it because it is significant and has more space to store my food and drinks. It is cold enough for me. I like the touch screen. The sound is not that good, but there are a lot of recipes I can use and learn to cook. Now I enjoy my cooking and am happy to buy more food.

I am giving 5 stars to the product. The service I received during the delivery and afterward was unfortunately terrible. Back to fridge. I love it so much! It looks nice, it works as expected and I love being able to play music while I cook and make grocery lists right on the fridge.

Giid product only complaint is the ice machine is slow and they didnt add a speed setting. Ice machine doesnt keep up to a family of 4.

Great refrigerator and love all extra it has...lo e that i can see inside on my phone.

Love my fridge! Beautiful, big and excelent quality.

This things amazing, my girl won’t leave it alone. Loves listening to you tube, and I know, who needs a a tablet on their fridge door, we sure dint, but the experience is different and amazing. My dad couldn’t get over it! I think he fell in love with it the most. It tracks your electricity usage. It’s just pretty cool and fun to have.

It has only been a few weeks since I purchased the "Samsung - 26.7 Cu. Ft. Side-by-Side Refrigerator with 21.5" Touch-Screen Family Hub - Stainless steel" and so far, so good. Likes: It's VERY quiet. It's spacious -my previous fridge was the same size but this one has more room inside. The screen makes things convenient and informative. Fingerprints and smudges wipe off easily. Dislikes: So far, the only thing over noticed is the crisper drawers freeze their contents. It seems that the fridge compartment is warmer at the top than the bottom (we don't open the door a whole lot, either). I thought one of the advertised features was "even" cooling. I started at the 37° default and gradually increased the temp to 40° before my lettuce, etc stopped freezing. But then the stuff on the top shelf seemed a little too warm. So I have it at 38° and will just live with it like that. Note that I live in a low humidity region. Other notes: No problem with the ice maker (I've read some reviews that complained about it). It filled its storage overnight on the first night and keeps up with our demand for ice - which isn't a lot... maybe 20 to 30 cubes per day - without a problem. The ice storage is full every time I check it. If you're used to a fridge with door handles, you'll have to get used to opening the doors with the opposite hand. That is, open the left door with the right hand, and the right door with the left hand. Even though it's been the weeks, I still reach for handles that aren't there :) Overall, I'm very happy with the purchase.

So glad we purchased this fridge! It has worked great! The freezer works great as long as you don’t pack it full and cover the vents. The screen is awesome and the speaker sounds great! Being able to play music and videos is just a bonus! Having photos saved as my screen saver is another bonus! Overall it’s a great fridge and I’m so happy we purchased this one!

Really loving new new fridge! I had an older model . This one is beautiful and works perfectly!

I am a tech geek so when these fridges started showing up, deep down I wanted one and I knew one day we’d have one. How can a guy secretly want a fridge? It’s purpose is to keep food cold for crying out loud. Well, this is so much more than a fridge. This side by side is spacious, well organized, and it has a huge touchscreen. The best part about the purchase was that it was my wife’s choice. It is an awesome fridge. My wife loves it!! She loves listening to Pandora while cooking up some dinner and following the recipe right on the screen. She loves adding little daily notes for the family and uploading new pictures to show up in the slideshow. She loves the space the fridge provides and the ice it makes. There isn’t anything she doesn’t love about it. And to be honest, I love this fridge as well. It looks like a man’s fridge. I love that it doesn’t have handles. I love the tech built in and we are still figuring things out cool new features. It is just a great fridge. If there was one criticism I could offer it is the lack of a light on the water dispenser. This would be a nice feature for late night trips to the fridge. The screen helps add light but would be nice to have it right at the dispenser. That’s it...great fridge!! It won’t disappoint.

It is an amazing size over all. Like the door shelf space is bigger then most refrigerators. Love the deep drawers . Smart features. Can play YouTube videos or stream my iTunes to the refrigerator to listen to music. If you have a ring you can also have access through the screen on refrigerator with out having to leave the kitchen.