Customer Ratings & Reviews
- Model:
- RS27T5561SR
- SKU:
- 12373374
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Everything I thought it would be
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is everything I thought it would be looks wonderful in love all of the features.
I would recommend this to a friendNice fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty of room and the front screen is cool. My wife loves listening to music from it
I would recommend this to a friendSamsung smart fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase ever I'm so happy with my new fridge
I would recommend this to a friendReturn/exchange
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It actually was a return/exchange because the original product didn’t function correctly. Now all is good and we do not internet for it to work
I would recommend this to a friendAmazing Fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Fridge! Amazing Fridge! Amazing Fridge! Amazing Fridge! Amazing Fridge! Amazing Fridge!
I would recommend this to a friendLots of space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is surprisingly large. There shelves are a lot deeper than they look allowing for a large pizza box to fit.
I would recommend this to a friendThe freeze
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The items I bought was excellent for the price.I love it working good for the price
I would recommend this to a friendLooking at the family pics
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super nice frig. Love the screen. I little hard for Flt his old man to figure it out but worth it. Fun putting the family pics on it. Very clear screen.
I would recommend this to a friendTerrible Experience
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this refrigerator on June 3rd 2023 and by 8/15/2024 the refrigerator stopped making ice and continued to say the freezer and refrigerator temperature is reading unusually high, all of my food spoiled and had to throw it away, i researched trouble shooting videos and found one that showed me how to force thaw it through the engineer mode, that seemed to work and the refrigerator was back to normal that is until January of 2025 where it stopped cooling completely had to get a technician to come over and diagnose it, he came to the conclusion it had a faulty control board, ordered me a new one and installed it, that fixed the problem until 6/5/2025 where once again it stopped making ice and stopped cooling!!! I have the warranty from thw repairs done the last time and once again the technician determine the comtrol board went bad on it. This has been by far the worse refrigerator i have evwr owned no more samsung producta for me.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how you feel about your fridge, which keeps failing on you, Prime. We would like to have a direct conversation with you to hear about your overall impressions of this experience, review your options, and address any other concerns you may have.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1149908133, to help our team locate your information when you message us.
Have a great day.
-John
Smart fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome fridge,looks sleek and does what fridge/ freezer do(,but wait!)It also comes with a 21" tablet on the front of the fridge.
I would recommend this to a friendBest fridge ever
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great fridge. The screen has amazing tools and would recommend it to anyone. Best thing ever created
I would recommend this to a friendFantastic refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking and great features for the modern home. Love it!
I would recommend this to a friendIce maker is slow and enough for 3 people
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is nice and spacious the only thing I do not like is the icemaker it takes a long time To make ice and it’s enough for maybe four glasses I am going to see if I can exchange it for a different refrigerator with a much much much bigger icemaker this one is just too small
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We're here to offer our assistance in boosting the ice maker's functionality, JesusitaG.
Kindly refer to the guide below to boost the ice maker's production. We also suggest entirely watching the instructional video and clicking the included hyperlink about "Leveling of the Refrigerator."
Ice maker is making some ice, but not enough:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145911363, to help our team pull up your information.
Have a great day!
^Chrystel
Loved it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious loud speaker clear picture on screen
I would recommend this to a friendVery nice refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator with lots of storage. Nice deep shelves.
I would recommend this to a friendEHH id skip Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the Fridge but it is lacking a drawer for the cheese and meat also the ice maker is ALWAYS running out.
No, I would not recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new fridge, and I would recommend my friends and family to buy one.
I would recommend this to a friendGreat fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the screen on door!!!!!! Plenty of storage both in the fridge and freezer
I would recommend this to a friendRefrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good the screen is responsive and fast easy zfast setup
I would recommend this to a friendawesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.everything about this is awesome, controls my whole housr
I would recommend this to a friend
