Customer Ratings & Reviews
- Model:
- RS27T5200SG
- SKU:
- 6397574
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Good fridge .
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It s real good one. I like it and will recommend to my friends.
I would recommend this to a friend - Pros mentioned:Capacity
Very huge and spacious
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thing. It has so much space in the refrigerator and freezer. If the shelves wasn't there, you could literally walk in it. I love it. So far so good. Its really nice looking and affordable
I would recommend this to a friend - Pros mentioned:Size
The Truth
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this iteam. Its a prefect size for a family of 5
I would recommend this to a friend ok
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good, wasn't installed properly due to not long enough water line. had to read manual for temperature change
I would recommend this to a friend- Pros mentioned:Overall performance
Awesome service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is awesome and the delivery guys were even better very professional came on time great guys
I would recommend this to a friend - Pros mentioned:Overall performance
LOVE IT!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice appliance, very stylish. Finish is very resistant to finger prints.
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is excellent and it cools wonderfully. I really recommend it because it is a good brand
I would recommend this to a friend - Pros mentioned:Overall performance
Good brand
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase ever i recommended 100 percent will buy it again.
I would recommend this to a friend Fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is nice but it was sad it came damaged and now have to wait for a new one
I would recommend this to a friend- Cons mentioned:Ice maker performance
Ice unit Issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My in laws and me got the same fridge and have the same issues. The ice unit has issues. One there’s no light in it. Then, it doesn’t hold/make much ice, my family of 4 are fighting over ice. Lastly, it will eventually give you crushed ice all the time, no matter your selection. So if these are deal breakers, don’t do it. Otherwise the thing is great!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Brooke,
Thank you for sharing your feedback. Your satisfaction is our top priority, and we are glad you are using Samsung products. We apologize for the inconvenience of the refrigerator ice maker not making enough ice. We understand it is important to have a working ice maker to prevent us from having to stock up on ice for parties and special occasions you host at home. We will surely notate this feedback for better products and services in the future.
For future reference, I highly recommend visiting these links for basic troubleshooting steps:
https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/
Ice dispenser issues:
https://www.samsung.com/us/support/troubleshooting/TSG01209062/
The ice maker is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RS27T5200SR/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144652488
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Size
Meh
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve already had one repair in under 2 years, dents easily, definitely not fingerprint resistant. It’s very roomy. There’s nothing special about it for the cost especially how problematic getting it repaired was. The repair was covered under an extended warranty I purchased extra not from a Samsung. Paying for brand not quality.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate the review of one of our Samsung refrigerators, Kimmo44.
Should you need support, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Thank you!
-Angelica
- Pros mentioned:Capacity
smc
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator as it is very help for my parent as the are wheelchair bode
I would recommend this to a friend - Pros mentioned:Overall performance
I Would Buy it Again. No regets and very happy.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge! Paying for the extra service of installing and removing was well worth it.
I would recommend this to a friend - Pros mentioned:Design
Upgrade Applicance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious and a great value. Worth the cost. My kids love the no show door handles
I would recommend this to a friend - Pros mentioned:Design
Great deal!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with it. It has a lot of space for storage. Excellent price.
I would recommend this to a friend - Pros mentioned:Overall performance
Great Frig.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is great. Works perfect. I recommend others tonpurchase
I would recommend this to a friend - Pros mentioned:Overall performance
Just like new
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as open box. Everything worked like new. Couple of small dings, but isn't that why they make refrigerator magnets?
I would recommend this to a friend - Pros mentioned:Capacity
Samsung Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator! There's enough shelves to store food and it keeps the food a little longer.
I would recommend this to a friend Samsung side-by-side refrigerator stainless steel
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my refrigerator, although it don’t have a drip tray for the ice and water dispenser
I would recommend this to a friend- Pros mentioned:Capacity
New frig
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything I wanted in a refrigerator . Hopefully will be the lasts I will have to buy
I would recommend this to a friend
