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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4669 reviews

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  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 4,669 reviews
  • Rated 5 out of 5 stars

    Worth the buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Got the TotalTech support. Went from 21 cft to 27 cft with Samsung. Spacious and well designed. Worth the buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Short life span for Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice looking fridge, worked great for 15 months. Cooling problems after 15 months. Get the extended warranty if buying. Thanks to Best Buy Plan I got a replacement. Wont buy this brand again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We are pleased to offer a solution for your faulty refrigerator. Don't hesitate to contact our Best Buy Customer Service department at (888) 237-8289 for assistance. They are available 24 hours a day. They can answer your question or transfer you to your local store to give feedback about your overall experience and address any future concerns you may have with your fridge.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly bigger than I expected but I love it, the feature of having the ice maker on the door rather than inside the freezer is what sold me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work very well no issues at the time quality seen very well made and confident

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This refrigerator is great!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old Kenmore refrigerator decided to quit during the covid-19 out break in our state. We had it for 14 years so it was due. This Samsung is so much nicer, everything can be seen easily when you open the doors, The water and ice dispenser are a nice addition. I would highly recommend this product. I also would like to mention that best buy did a great job making the refrigerator available for pick up the same day the old one went out even though everything was shut down in our state.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like this very much. It is the best designed refrigerator/freezer we have ever had. the ice dispenser is a little slow but not a problem at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make a little bit of noise but other than that I love the refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all the fridge works perfectly.. only issue was off loading the fridge. It’s heavier than what looks..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious, excellent product overall. Appearance is modern and is a wonderful upgrade for my kitchen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Large capacity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lots of storage. the ice maker is on the door and allows two additional shelves at the top of the freezer. A nice feature.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Fridge Side by Side

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good Fridge for the money spent. The space is nice and the size is not too bad for a smaller kitchen. The only complaint that I would have is that there is no splash tray or catcher under the ice/water dispenser on the front. it is only a shallow bit. Overall a good buy for the money spent.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there, TonyT.

      Thank you for sharing your feedback with us. Your input is vital in helping us improve our products.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a year and the fridge has been super reliable! I buy in bulk and it’s good for organizing but not much space for bulk stuff

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has exceeded my previous refrigerator. It gives more space than most side by sides. Qhile delivering excellent lighting while looking within.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jeff Chill

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great open box deal i love this refrigerator just some light dents but good buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. It is huge! It has same measurements as my last fridge but it's deeper, wider, and taller inside. Great for family of 6

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving thin fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great room. Gets things really cold. Freezer works awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product and service review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator. Guys were quick. Took down my door and even leveled my fridge. I couldn't be happier. Can't wait to get the water line hooked up today.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    refrigerator .

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time work well great quality excellent,excellent,excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fridge but needs upgraded ice maker

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything great but make ice, its very slow and ice maker is always empty, especially when hot out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic fridge! It replaced a 23 year old fridge that came with our house when we purchased it. We weren't looking to get one with a water/ice dispenser but it has been great!

    I would recommend this to a friend
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