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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4669 reviews

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  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 4,669 reviews
  • Rated 5 out of 5 stars

    The right replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All is as expected. Fits the space requirements and a newer version of the previous model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy with Best Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shopped several stores and online Best Buy had the best price, delivery and installation. Love the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost 5-Star

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very good. The only problems are that the shelves on the refrigerator side are too close together to allow tall bottles (like two-liter soft drinks) to be stored upright. Also, the freezer section has a place for a third basket but no third basket making about 1 cu ft not usable. The cooling system is quiet and the temperature adjustments for freezer and refrigerator is really nice.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      HI there Tony, congratulations on your new spacious Samsung Refrigerator. I am so glad you are enjoying your unit. After reading your feedback I would like to forward your ideas to our design team so that we can improve for future products. We are so thankful you are a part of our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great Refrigerator!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for the money. I have had this refrigerator over a year & works great. You can conveniently get the filters for it a local home improvement store or Amazon. The crushed ice setting seems to take a little longer to crush ice, but not a big deal. Overall it was a good purchase for the price & quality. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for price. Plenty of space. Looks nice. Will recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shelves can’t be moved.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a lot bigger than our last one so I’m loving that. I also like that I can put magnets on the front. The only thing I don’t like about this is that you can’t move the shelves. A gallon of milk will fit in the shelves but my kids juice does not. It does fit in the door but I don’t like that. Also a bottle of wine doesn’t fit on there either. I also am not a fan of the shelves being glass. I’m scared my kid’s are gonna break it. But over all it’s great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is a refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it needs to do except for the ice maker malfunctions rather frequently; so much so that it now no longer works, but other than that, it serves our family well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No light for the ice and water dispenser

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator fit in our spot that we made for it. My big complaint is there is no light for the ice and water dispenser. Everything else works as designed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best frig I have owned so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is the best one I have owned since I had to leave a maytag behind at our previous home. It is super roomy, keeps everything perfectly cold and the ice maker is fantastic! The salesman said it had been totally re-engineered, since I had heard very bad things about Samsung refrigerators, and I completely believe it now, after having owned it for some time now. Can't say anything bad about this frig.....am very pleased to have it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This refrigerator is excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item. It is excellent . If you have child less than 5 year, it may not good fit because mt kid dispense water all time and this freeze does not have child lock. Otherwise this item is a peace of mind. You will enjoy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my refrigerator. It works great. The installers were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After researching various brands and models, I took a chance on this one and it worked out perfect. Stainless steel, great size, very spacious. Excellent cooling. Quiet ice maker. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs some improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge n freezer have ample room. Shelving is made of glass but shelves cannot be moved to accommodate taller items. The shelves are removable to clean but cannot adjust At ALL. There is no butter keeper. The ice n water thru door is great except the ice maker does not make ice very quickly, nor does it store a lot of ice Door came badly damaged. Still waiting for replacement door after over a month

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Customer reviews

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, we can enjoy many amenities

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ice Maker/Water Dispenser Stopped Working At 2 Wee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its it's a nice fridge. But there are a few complaints we have already after 3 weeks of use. The ice maker and water dispenser stopped working after only two weeks of use. Apparently it is an issue with the fridge door not having enough insulation and the water line freezing up. If so this is a major defect. For smaller complaints, the shelves are not able to be rearranged. And there is no Deli drawer- A couple of things people get used to on many other fridges. We have noticed more frost build up in the freezer as well compared to our old freezer. It's nice that it has a good warranty but I hope we do not have issues with it. The warranty people have been good to work with but we didn't expect to so soon.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Ryhai, I understand that you are having some concerns with your Samsung Refrigerator ice maker and know that can be upsetting. I would love for us to chat and see how we can get your unit running properly. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143723458. We want to welcome you to our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great value good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy. Looks great and work perfect. Great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent refrigerator for a family of 4!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were actively looking to replace a French door fridge, having been victims of new trends, and I must say that this side-by-side refrigerator has met our family needs! The fridge is spacious and very sleek, which matches the unique design of our kitchen. Most importantly, the fridge features a unique refrigeration design unlike French doors that makes it more efficient. I will totally be recommending this product to other folks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and space perfect for what we need! Still holding on very well and looks good, purchase over a year ago!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. It looks sharp and has plenty of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new refrigerator the color and design is amazing.

    I would recommend this to a friend
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