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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4669 reviews

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  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 4,669 reviews
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am well pleased with this refrigerator. It is very spacious and accommodates my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good but not Excellent Refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not only a beautiful refrigerator, but the capacity makes this a must have for a large family. My wife and I looked at several refrigerators and we settled on this refrigerator due to it being stainless steel, available ice maker and it la capacity. This refrigerator has lived up to all our expectations. We have had absolutely no issue with the ice maker, which others have reported as an issue. Frost buildup in the freezer side is nonexistent and we are finding food stays fresh at longer due to being able to control the humidity inside the refrigerator. The one issue I have with the refrigerator is that you really need a stainless steel cleaner to clean the refrigerator. If you use anything else, a white residue always seems to be left behind on the refrigerator. In addition, this refrigerator is supposed to be fingerprint proof and that is not the case. The lack of wifi connectivity makes this a solid very good refrigerator but not excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker has been the only issue. Probably once a month need to pull bucket and clear jam. Otherwise great fridge for the money

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Extra room and works for a 2nd unit in garage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator help de clutter the main refrigeratorin the kitchen and we place this one in the garages

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious and really good at given price and excellent quality : look

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fridge on sale. It does everything I wanted. It makes ice and dispences water. It's bigger than my previous fridge and fits in most standard fridge spaces but will poke out due to the depth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice design and layout

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Good so far. Nice design and layout.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Level the fridge first, and then align the doors.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like many other users, I had trouble aligning the doors. I finally saw a little chintzy pamphlet that came with the fridge and it said to level the fridge first BEFORE aligning the doors. I did that and it worked! Level the *back* of the fridge. Have had the fridge now for about 6 weeks. No real issues. Two complaints are: (1) Weird noises. Sometimes it sounds like someone using a drumstick to bang on an empty trashcan. (2) The darn protective plastic film is impossible to remove completely. As others have pointed out, the film was installed during the assembly of the fridge, so it's stuck in between the various panels of the fridge. I'm afraid to use a sharp object to score the film for removal. Lots of door storage. You can place a gallon milk jug in the door shelf! The disadvantage is that the door gets really heavy. Fixed shelves are not a problem - I was afraid of that at first. We don't use much ice, so the smallish ice capacity is not a problem. Black stainless finish is beautiful and easy to maintain. No problem with fingerprints. We keep our hands clean haha!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great no problems so far. Ice maker is great and the water dispenser is filtered

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stylish and sleek!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it's a very stylish and functional fridge! My only complaint is the water dispenser is a bit weird you push in the opposite direction.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderful Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is nice. The water dispenser could be better; getting the right angle to not create a puddle on the floor is tricky. The delivery team dented the door while moving it and blew me off when I said something. Best Buy is bringing me a new fridge without hassle, so otherwise, this is a satisfactory resolution. For the price, the quality is considerably high compared to their competitors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No ice making

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Samsung products very specius. But the only problem I ended up and not liking it. The ice maker. On the hottest days didn't make any ice and when we got a little brake from the heat it made a few ice cubes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Blown Away!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this sight unseen over the internet. Wow was I blown away. The refrigerator is amazing!!! The service, delivery and install was all set up through emails and it was spot on. Delivered the day and the time promised. This was truly a purchase I will never forget!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking refrigerator with plenty of space. Non adjustable shelving is not a problem at this time. Satin finish is easy to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I made this purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator. I’m so glad I made this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek style!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had out Samsung fridge for just over a year now and still love it. We love the sleek look of not having a handle sticking out. The space is just right and extra room in the doors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MrsT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice I got the stainless steel black very quite. The fridge can hold a lot. Good buy for the on sale price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No attention to the small things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where do we start I was very surprised for what I paid for this fridge and being a Samsung that they didn't pay more attention to the small details like there's no lighting when you get ice or water and second the ice maker being small and taking a really long time to dispense ice surprisingly it makes it decently fast but takes too long to dispense it as well as the shelving inside the fridge is too close together especially the one way up top that doesn't have enough height room to place bottles like soda or juice gallons you would have to leave the top shelf out if you wanted to do that

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there.

      We understand how you feel regarding this fridge. We are here to assist you.

      The fridge has an interior light that turns on once you open the door.

      We also recommend checking the resources below for steps on how to organize the items inside the fridge.

      Tips for an organized Samsung refrigerator:
      https://www.samsung.com/us/support/answer/ANS00084845/


      Should you still need support, please don’t hesitate to reach out to us through the channels below.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide us with this reference number (1149508784), and it will help our team pull up your information.

      ^Rodel Samsung

  • Rated 5 out of 5 stars

    owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is very nice fridge and ferrozine and also good storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied and thankful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is beautiful. Enough space and works perfect. I want to include a special thanks to the delivery team who did a great and very efficient job delivering and installing my Refrigerator. Thanks.

    I would recommend this to a friend
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