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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4669 reviews

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  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 4,669 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator with lots of soace. The icemaker freezes at time and do not release the ice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek design and more than ample room inside the refrigerator. Also, with the ice maker in the door, the freezer area is nicely expanded. Love the warranty, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it very cute design not a fan of the poor lighting inside though it took forever to get because of the pandemic and it isn't the fridge I actually wanted but I love it none the less

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge but the lack of communcation or knowledge from the sales reps to the delivery can be improved

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi David D,

      We’re happy to know that the refrigerator works great for you. To better assist you with your experience with the sales representative and delivery process of the refrigerator, please contact Best Buy's customer service department at (888) 237-8289, open 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific concern.

      Thank you.

      Nicole Samsung

  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious! love the subtle beeping it gives when someone forgets to close the fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung vs Whirlpool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very nice and quiet refrigerator. Its spacious and have enough storage space. I previously had a whirlpool side by side, the comparison is about the same.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Refrigerator

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole process was easy, delivery was good and this refrigerator is working fine. My only compliant is how often you have to replace the water filter. Can't wait to purchase a stove to match the refrigerator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Fridge at a Good Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge has good, solid features. The delivery and setup was seamless. There are lots of nice features compared to the price. I may rate it lower because of the multiple days it took to deliver.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this new fridge 3 weeks so we'll see in a few years. In the short run, I love the space inside and the color. I'm not totally happy with the ice dispenser or water dispenser but maybe I just need to get more used to the way they work. When the ice comes out you have to be careful where your cup is or the ice will fall out and on to the floor. Essentially the same for the water and it would be nice if there was a light to see how high the water is dispensing in a non-opaque water holder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and spacious Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's design and space is very large and great. I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with with this purchase. It replaced an old Samsung and it's quite roomy on both sides. Easy to organize.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to get a new fridge since ours died, but due to covid it was a little more difficult to get what we really wanted when we needed it. The first one we picked wasn't going to be avaialble until a month later, which doesn't work when you need a fridge now. The second pick was not availble until 2 weeks later. We picked a fridge that is fine, but wasn't our first or second choice and Best Buy has no control over inventory so it's not on them. The customer service was great and installation was great too. All in all we are happy, with only negative being the ice machine is a little slow and the container isn't very big (we bought another container to keep adding ice to so we had more).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. So spacious. Ice maker and water dispencers works well. Much quieter than my last refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fridge/freezer combo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my new fridge/freezer combo, it's big so make sure to measure your space and doorways first.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied right now working real good have enough storage and it makes good ice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended side by side

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator replaced a 17-year old Kenmore side-by-side. We loved that fridge, but it was on the fritz and we found this one, with all the same features, but less expensive than the original one! It looks great in our kitchen. It is bigger on the inside than our previous one, but it does stick out a bit further than our cabinetry. We like the ice maker more than the previous one as it is quieter and operates well. Love the digital display for temperature. Only regret is that is doesn't have a closure for the butter or a third drawer for meat and cheese. I'd love to figure out how to order those. Delivery and haul away of the old one was great too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only 1 con

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look, loads of space. I love the ice maker on the for and not taking up a shelf. Only issue is ice cubes are small and not much is made. Otherwise truly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New year new Frig

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife love it she can put more groceries In the spacious Frig and now we don't have to go and get bottle water or ice it all here Berry happy it works perfect

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good refrigerator but ice maker is a bit noisy (when it is producing ice) Sometimes crushed ice comes out with the cubed ice. No light to ice maker.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello AlonzaM,

      Thank you for sharing your feedback about your Samsung refrigerator. We understand how operational noises from the ice maker and receiving crushed ice instead of cubed ice can be unexpected, and we want to help you get the best performance from your appliance.

      To better understand and address the ice maker noise, please follow the guide below and click on the embedded links for additional support:

      Understand the noises coming from your Samsung refrigerator
      http://www.samsung.com/us/support/troubleshooting/TSG01001032/

      For guidance on ice dispenser behavior and how to prevent crushed ice from coming out when cubed ice is selected, please follow the guide below and click on the embedded links for additional support:

      Samsung refrigerator ice dispenser issues
      https://www.samsung.com/us/support/troubleshooting/TSG01209062/#crushed-ice-is-dispensed-when-cubed-is-selected

      If you’d like further assistance or need personalized support, our team is available through the channels below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151471071) to help our team pull up your information.

      Thank you.

      ^Camille Samsung

  • Rated 4 out of 5 stars

    Happy with my Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is very spacious and and has all the features i was looking for. Pretty quiet and the water and Ice dispenser works as expected

    I would recommend this to a friend
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