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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4669 reviews

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  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 4,669 reviews
  • Rated 5 out of 5 stars

    Sleek Design and Simple!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this fridge is fantastic. It has a slick no handle from, >27 cubic feet for food, and looks great! I would I would definitely buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big frIdge for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is probably the largest at this price point. We're very happy with it. Ice maker and water dispenser have worked great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the space and the amount of things we can put in it. Gets cold fast and the ice machine is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 27.4 cu ft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase at a great price. Upgraded from a 16 year old Whirlpool that was at the end of its time. Spacious and affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Affordable Side by Side Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator size and depth is massive but does not seem to be too much or overwhelming for the space. The inside shelves do not adjust so expect to add organizational space items or make necessary adjustments daily or weekly based on your household size. The freezer space is perfect. Larger and deeper than a regular side by side. The ice is stored on the door allowing for the additional space where the ice machine would be usually placed to provide more storage. The price also was not something I could pass up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Frig

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price that I bought to upgrade a home that I ran out. It works really great and looks great with my other appliances I put in the home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy This Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge. Very roomy and tall shelves. Sleek design and looks great in our space. Love it. Great fridge for the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great refrigerator! The exterior surface is easy to keep clean. The only reason I gave it 4 stars is because it doesn't have a light in the door for the ice and water dispenser. I didn't think it would be a big deal, but it is after all. The drawers are on the bottom, so bending over will be required, so those with back injuries should buy with caution.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good refrigerator/freezer, but fails practicality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Biggest issue I noticed immediately was getting my first cup of water from the dispenser. The spout is positioned to far of distance from the back where you push your cup with, so the water shot all over the floor missing the cup completely. If you have a cup that has an opening of 5"-6" diameter that you will use, this will not be a problem. There also is no light to illuminate the dispenser area. I added a stick on miniature light. Other smaller issues that I can live with are the fridge meat drawer does not close against the surface of the tray above it, leaving 1/2" space, shelving on freezer door is very thin and even though the specs say your egg storage shelf may vary in appearance, this model has no egg storage shelf. I will get used to the smaller things but I will constantly have to pay attention to the water dispenser trajectory.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MathewR,

      We understand the disappointments and we want to make your experience better. Let us help.

      Here is a link for tips on how to properly organize the drawers on your refrigerator.

      Tips for an organized Samsung refrigerator.
      https://www.samsung.com/us/support/answer/ANS00084845/

      Here is a link to the user manual, go to page 35 to learn how to avoid spilling while using a water dispenser.

      User manual.
      https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1146601875) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    ... delivery and installation went perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ... yes, the refrigerator is perfect - just what I ordered - and your delivery process was perfect, too. They came on time, even a few minutes early, managed challenges (getting it through a narrower gate and sliding glass door, and installed it quickly and efficiently. They were polite, friendly and made the process of hauling off the old refrigerator and replacing it with the new one seem easier than it is! I'd certainly recommend Best Buy for appliance purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious and attractive. Water spout too far away from lever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the storage capacity and design. Freezer works amazingly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a large fridge. It's features are awesome! It meets all my needs, and much more. I'm very happy with it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It does its job.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fine. It works. To be fair, it is the nicest that fits into the space in our new house, but it is not as nice as the Whirlpool at our old house. This one is cramped for interior space, makes random buzzing noises, and has no illumination in the water/ice dispenser. These are small items, and for the price difference with Whirlpool, should be there. Samsung customer service is terrible. I’ve called about the buzzing, and received no assistance. I’ll buy Samsung televisions, but stick with other brands for a fridge.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      We acknowledge your concerns about the buzzing noise your refrigerator is making. We would love to help you.

      Please follow the link below to help with the noise coming from your unit and go down to "Buzzing and humming" for instructions. For further details, please watch the entire video.

      Understand the noises coming from your Samsung refrigerator
      https://www.samsung.com/us/support/troubleshooting/TSG01001032/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1150834247) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    The quiet one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is so beautiful, quiet and elegant. Very spacious

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size! It holds tons of stuff the only downfall is the ice dispenser is slow when releasing the ice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live the unique look of my refrigerator. It has been working well. With Best Buy you get the product delivered in two days or less

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful refrigerator and it looks spectacular! Very spacious inside as well. Great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Much nicer than our previous unit. Very spacious.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooled quickly. Easy install with Geek Squad. Very spacious even for a big family. The only knock is the ice maker seems a little small and underpowered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Great looking refrigerator. Keeps things at a great temp.

    I would recommend this to a friend
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