Customer Ratings & Reviews
- Model:
- RF28R7351DT/AA
- |
- SKU:
- 6323230
Customer reviews
Rating 4.4 out of 5 stars with 2300 reviews
(2,300 customer reviews)Rating by feature
- Storage Capacity4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers appreciate the refrigerator's spaciousness, with many mentioning that it has plenty of space. The flex drawer and food showcase are also well-received features. However, there are significant complaints about the ice maker, with numerous customers reporting issues and needing multiple replacements. Some customers also mention noise and defects as concerns.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Space
Rated 4 out of 5 stars
Samsung refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty of room inside. Do not like the wire separators in the middle drawer. Many items we store in the drawer do not stay in the section, but move through the dividers easily. I have a quad band mesh 6e wifi and the refrigerator is not compatible.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Fingerprint Resistant Stainless Steel
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 3 out of 5 stars
DO NOT BUY SAMSUNG
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased a Samsung fridge 5 years ago from BB. We endured 4 years and 9 repairs on the ice maker, before it was finally "trashed". We ONLY purchased this model because of the price point. I did not want another Samsung Fridge, but also did not want to fork over another $1,000, as 5 years seem to be the life expectancy of new appliances. Even though this model was more expensive, it is cheaply made in comparison. AND the ice maker is functioning exactly like the old model; i.e., it barely fills the tray after 24 hours; the cubes melt and stick together. I have to break them apart with a spoon to get them out of the tray, No doubt the tray will crack or break very soon. If you buy it, make sure you pay for the extended warranty.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there mills, I know how upsetting it can be when your Samsung Refrigerator ice maker. I would like to provide you with a guide to ensure you are getting the best performance out of your unit. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01209062/
If you have any further questions, contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143898247. Thank you for choosing Samsung and being a part of our family. ^Brad
- Pros mentioned:Food showcase, Space
Rated 5 out of 5 stars
fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it! tons of space, love the food showcase and the in door water pitcher!
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Fingerprint Resistant Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Zero regreats, GREAT UNIT
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Refrigerator, zero issues with it. On time delivery. 100% recommended
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Fingerprint Resistant Stainless Steel
I would recommend this to a friend- Cons mentioned:Ice maker
Rated 4 out of 5 stars
Ice maker issues on great Fridge
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge color is perfect, i love the door-in-door feature, and I didn't think I would. I love the deli drawer. I hate the ice maker. It has been repaired 4 times now. This is the longest stretch without an issue, so hopefully it's fixed because I love everything else about this fridge.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 5 out of 5 stars
Great Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge and perfect for our needs. My only complaints would be that the Samsung app tracks how often you open the fridge which makes you feel rather ashamed sometimes and that the fridge is slower to dispense ice than I would like.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
No, I would not recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Would buy again
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product with plenty of space and easy usage.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Great fridge
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this for several months now. Still love it. The layout makes it seem more spacious than our last fridge that had the same capacity. Can definitely fit more stuff. I love the cold water pitcher. Great for throwing on the dinner table. Love that the ice is not in the door so it doesn’t freeze and thaw and cause problems like others have in the past. No complaints.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friend Rated 5 out of 5 stars
Pleased so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the fridge is working well. We are getting used to where is the best place for putting stuff. So far no complaints. I do like the 10 year warranty on the compressor.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friend- Pros mentioned:Space
Rated 4 out of 5 stars
Great fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome refrigerator. A lot of space and it looks fancy!
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Fingerprint Resistant Stainless Steel
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 4 out of 5 stars
Good fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far fridge is nice and runs fine. The only thing I have noticed is the the wster pitcher leaks a little when you pour. Also, I didn't realize that the shelves in the door were not adjustable (my fault for not paying attention) but would be better if they could be adjusted to different heights.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Fingerprint Resistant Stainless Steel
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing storage, user friendly on ability to grab items. Priced right.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Fingerprint Resistant Stainless Steel
I would recommend this to a friend - Pros mentioned:Fingerprint resistance, Space
Rated 5 out of 5 stars
New home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.New , tons of space, finger print proof, great price... can’t beat it !!!
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 5 out of 5 stars
Great fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What else could I ask for... my food is cold! Cons... I cannot get the pitcher to fill, cubed ice comes out mainly crushed, and I don’t feel there is enough area for taller items... also how do you remove the ice bin? Don’t think it is possible. If you leave the door open too long, it dings. Overall, yes I do recommend the fridge. It is quiet with the rare occasional metal freezing cracking noise. I love the flex drawer!
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Fingerprint Resistant Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of this best refrigerators I’ve owned, I was told don’t buy a Samsung... I’ve had no problems what so ever, like any appliance I recommend buying an extended warranty.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friendRated 5 out of 5 stars
It is great,enough space ,excellent design.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First of all,I choose the nice color. I like a function design especially double door for convenient and also installed ice water pot inside of refrigerator. LOVE IT.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friendRated 5 out of 5 stars
great samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as described and even more. The installation process was smooth and professionally done. The installation team went the extra length to carefully haul the TV.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friend- Pros mentioned:Space
Rated 5 out of 5 stars
Samsung 4 Door Food Showcase Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great fridge. Love the available space and it seems even larger inside than my previous 30 cf fridge that it replaced, if that’s even possible. Well thought out, love the included water pitcher for chilled fresh filtered water. The sales price made buying this refrigerator a no brainer. I’m happy I made the decision to purchase this unit and have been happy with overall experience.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Fingerprint Resistant Stainless Steel
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Plenty of space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge! It’s exactly what I wanted. The showcase door is so convenient. I keep all my snack items and coffee creamers in that door. The freezer space is great and I love the FlexZone drawer. I thaw my meats out for the week in that drawer.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Fingerprint Resistant Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Works well for us
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is working out fine, I like its features, easy to use, does what it says. I’m particularly happy with the service, from our sales person, Marcus, to the delivery guys that installed it, the service was great. I could have bought this fridge anywhere, but the service was best here.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Fingerprint Resistant Stainless Steel
I would recommend this to a friend






























