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Customer Ratings & Reviews

Your price for this item is $3,239.99

Customer reviews

Rating 4.4 out of 5 stars with 2300 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the refrigerator's spaciousness, with many mentioning that it has plenty of space. The flex drawer and food showcase are also well-received features. However, there are significant complaints about the ice maker, with numerous customers reporting issues and needing multiple replacements. Some customers also mention noise and defects as concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 2,300 reviews
  • Rated 4 out of 5 stars

    It's a fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge just a little disappointed the flex drawer can't be turned down to a full freezer drawer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not yet delivered

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this purchased this very fridge 2 years ago at my previous house. We love it. This one has not yet been delivered. The scheduled date is October 31st.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator goes good with black appliances and is very easy to use. My only wish is that the interior was larger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GReatst fridge made

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had one of these before which is why we bought another. Our new home had a side by side which was almost totally worthless as a fridge. So much more usable space in this one.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Very Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful refrigerator with plenty of space to hold everything! The middle drawer is great and we have access to food at a glance. Food is very organized! The shelving is not adjustable but we knew that prior to the purchase. If you have too many taller items some may need to be stored sideways. But I highly recommend. Love the Ice maker & pitcher with the optional infuser for flavored water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigrator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator, only complain it sticks out too far from the cabinet, should have picked one with less depth, my wife would have been happier, but the frig is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge ever!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a fridge like this in my life and I love it to death!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect and a lot of room and space. Doors don’t hit walls and allow for drawers to open nicely.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Samsung fridge stainless steal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very happy with this fridge the water pitcher always being ready to pour is a plus my whole family drinks a lot of water so that was a bonus to us not having to go threw so much water bottles .. ice maker is a little loud and takes a little time to drop the ice compared to my last fridge but other then that we’re pretty happy with this purchase so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 27.8 cu. ft French door refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second of these units. The first one went with the house we recently sold and my wife had to have another one! Very happy with the performance of this unit!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love this Samsung Fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Fridge, all the different features like the Water container and in door water and Ice are fabulous. Also love the handy opening to reach condiments and small things without opening the full door. The freezer on the bottom is also great as you can put more up top in the Fridge than my old side by side.

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistance

    Rated 5 out of 5 stars

    Absolutely Great Experience and Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a previous french door refrigerator but had to leave it when we sold our house. This model is absolutely wonderful. The finger print resistant surface performs as claimed. My wife loves it!! Best buy delivered when scheduled, extremely courteous with my wife, and she felt totally at ease as I was at work during the delivery. Thank you for your help. Jon and Tami

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ❤️ the middle fridge door!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with our purchase. Now not sure if the quick door for milk was worth the extra $500.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the extras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lot of upgrades including the automatic refill pitcher in the door. Always have plenty of cold, filtered water.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    good buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is very easy to use and lot of space to put everything.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice fridge until it breaks

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty nice fridge except, the ice selector broke. It won't switch between crushed and solid ice. Sadly, our area doesn't have a service center, so Samsung will not repair the fridge. I'm working with them to send the fridge back to exchange it for something else. This is a real hassle. Samsung customer service is a huge hassle.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I realize your experience has been less than ideal. I would love the opportunity to change that. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1142586179. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Awsom French door refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Does a great job with multiple compartments

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Works like a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how this SAMSUNG refrigerator keeps our food cold and our ice cubes frozen. It’s not like our old broken down fridge that let our food get all hot and melty when the condenser went out.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Sanabisme1, I want to congratulate you on your new Samsung Refrigerator and appreciate you for providing your experience. I am pleased to see that you are enjoying your new machine. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Food showcase

    Rated 5 out of 5 stars

    A Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is beautiful. We got the black stainless to match our other appliances and it looks really great in our kitchen. My favorite thing is the food showcase and the flex drawer. You don't have to open the main door for every little thing and it keeps the food inside much cooler. It was a little pricey but it was well worth the extra cost.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this refrigerator, has a lot of space and the flex zone is very convenient. The only downside that I see is the ice maker is encased and you have to get your ice through the door and if you want a large amount for an ice chest or the like it is not possible.

    I would recommend this to a friend