Customer Ratings & Reviews
- Model:
- RF28R7351DT/AA
- |
- SKU:
- 6323230
Customer reviews
Rating 4.4 out of 5 stars with 2300 reviews
(2,300 customer reviews)Rating by feature
- Storage Capacity4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers appreciate the refrigerator's spaciousness, with many mentioning that it has plenty of space. The flex drawer and food showcase are also well-received features. However, there are significant complaints about the ice maker, with numerous customers reporting issues and needing multiple replacements. Some customers also mention noise and defects as concerns.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Love it except for the non moveable shelves.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More room overall. Only drawback is the shelves are stationary, which makes you limited with taller items.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friendRated 5 out of 5 stars
Very nice, lots of room, very quiet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As above, adding the outside finish is easy to keep clean. Features are easy to use after reading the enclosed product info. Have owned the refrig since Nov. 29.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friend- Cons mentioned:Ice maker
Rated 4 out of 5 stars
Mostly good Refrigerator.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fidge works as advertised. The quick access is nice. Ice maker works good so far. Really like the color, but. The finish scratches very easily. And the water in the door dispenser is not cold. But the inside the door water pitcher is very cold.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friend Rated 5 out of 5 stars
Beautiful fridge. Stays clean.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new fridge. The surface stays much cleaner than stainless steel. Would love all my appliances to have the same surface. Beautiful color.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friend- Pros mentioned:Space
Rated 5 out of 5 stars
Magnificent Upgrade to our Kitchen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator not only has all the space we need but it also looks great! Full functionality from the auto-fill water pitcher-that’s included, to the ice-maker & water dispenser on the door. This refrigerator was an enormous upgrade and now we have all the space to store our food and drinks in a quality unit that keeps everything so cold and fresh! I’d highly recommend this refrigerator!!
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Fingerprint Resistant Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Samsung is delighted to hear that this refrigerator is meeting your needs and exceeding your expectations. Thank you for being a valuable member of our family. ^Lo
- Pros mentioned:Space
Rated 5 out of 5 stars
Samsung black stainless cool look
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very sleek and polished lots of space and set up for easy access/,
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 3 out of 5 stars
Looks great but the quality is not there
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful looking fridge but the quality is not there. Within 2 months I was experiencing problems with the water dispenser and ice maker. Reached out to Samsung support and they had me reset my ice maker which worked for the Ice problem but the water dispenser is still not working. I love the look and style of Samsung appliances but I do not feel that the quality is there considering I have experienced issues with every single Samsung appliance I have purchased within the last 8 years. From my “Hi Tech” washer not spinning after 4 years of use to my previous “Hi tech” touch screen fridge with LCD panel that never got any updates and the screen would freeze constantly.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Gushdiaz, I realize that you are still having problems with your Samsung Refrigerator water dispenser and know that can be frustrating. I want to provide you with some helpful information to ensure the best results. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001875/
If you need any additional assistance, please reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143643177. We welcome you to our family and thank you for choosing Samsung in your home. ^Brad
- Cons mentioned:Ice maker
Rated 2 out of 5 stars
Ice Maker Stops working
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker stops working. Fridge is barely 2 years old and ice maker stopped working. Samsung customer service is worthless
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Fingerprint Resistant Stainless Steel
No, I would not recommend this to a friend Rated 4 out of 5 stars
Samsung - 27.8 cu. ft. 4-Door French Door Refriger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves the new refrigerator. Can easily access all contents it both frig and freezer.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Love this French door Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This French door refrigerator has been a wonderful home addition. Was not so sure when making our purchase decision if we would really use the built in water pitcher but we have found we really enjoy that feature. Plenty of room once we have figured out where our items fit best for our house hold.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Fingerprint Resistant Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Love this fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to organize and never gets dirty with my two year old. The middle drawer is great for those quick snack foods and my toddlers’ favorites.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friend- Cons mentioned:Ice maker
Rated 4 out of 5 stars
Time Will Tell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Verdict is still out on this one. Have had it about 8 months and already having to have the ice machine replaced. May have just got a bad one but our last Samsung had to have the ice maker replaced 5 times before they consider it a lemon and took it back.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
4 door fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator looks good fits space well. Works well and easy to work
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Fingerprint Resistant Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
great space and love the style
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the room inside this refrigerator. The automatic refill water pitcher in the door is great and always gives us the option of cold water at our fingertips.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friend- Pros mentioned:Space
Rated 5 out of 5 stars
Best purchase ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the coolest (no pun intended) refrigerator! Very easy to access items inside, lots of space and the water dispenser/ice maker is awesome! Minor issue with one of the handles after delivery (which was very professional and efficient) that the Geek Squad Protection covered and it was fixed in a timely and professional manner!
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 5 out of 5 stars
overall very pleased so far.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I'm very pleased with this refrigerator. It's doing its job well in all aspects. It ahs plenty of room for items & I really love the in door water jug. Its very quiet, I barely hear it running at all and even making ice is fairly quiet. Hopefully this ice maker has longevity unlike its predecessor models ice maker which was a nightmare.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 4 out of 5 stars
Great first upgrade
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love the internal water jug. The only thing I don’t like is that you can not get water or ice it any of the doors are open. You have to make sure that both doors are securely closed in order to dispense water or ice.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Fingerprint Resistant Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for taking the time out of your busy day to share your experience with us. We are excited to hear that you're loving this refrigerator. ^Lo
Rated 5 out of 5 stars
so far has been just what we wanted
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very much appreciate the two men who installed and removed the old Refrigerator, they did an excellent job. So far this refrigerator has been what we hoped for
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback. We are delighted to hear that you've had such a positive experience. ^Lo
- Pros mentioned:Space
Rated 4 out of 5 stars
Great item and features but improvements needed.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is nice and has great app for notification of leaving doors open etc. Freezer is very roomy as well. Included auto filling pitcher is great but started leaking after only a week.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Fingerprint Resistant Stainless Steel
I would recommend this to a friend Rated 3 out of 5 stars
Good Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and overall quality. Fair size, and good quality, but seems a bit cramped inside, due to internal ice. Not as large as I thought. Very good fridge, and features. Touch feature on outside has to be tapped to switch from ice to water each time you use. Touch features are located on inside, and are a bit confusing at 1st.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi there laurap! If you haven't had a chance to yet, I recommend looking over the user manual (https://bit.ly/2GkoCTl) for this model. It has a lot of useful information about all the great features this refrigerator has, as well as how to use them. ^Jecca






























