Customer Ratings & Reviews
- Model:
- RF28R7351DT/AA
- SKU:
- 6323230
Rating by feature
- Storage Capacity
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 3.9 out of 5 stars
Customers are saying
Customers appreciate the refrigerator's spaciousness, with many mentioning that it has plenty of space. The flex drawer and food showcase are also well-received features. However, there are significant complaints about the ice maker, with numerous customers reporting issues and needing multiple replacements. Some customers also mention noise and defects as concerns.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Ice maker
Samsung fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge but 2months in the ice maker seems to have a 2 to 3 second delay im hopeful i dont experience the same problems others have with the ice maker.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there KenB, congratulations on your new Samsung Refrigerator. I understand you have some concerns with your units ice maker and would like to provide you with a helpful guide to ensure your unit is performing the best. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
We thank you for choosing Samsung and being a part of our community. ^Brad
- Cons mentioned:Ice maker
Terrible Icemaker
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great look! Love the middle drawer and water pitcher features. But the icemaker is terrible. It randomly makes really loud sounds and doesn’t give us anything but crushed ice.
No, I would not recommend this to a friend Beautiful looking refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't installed it yet still waiting for cabinets but it looks like a very high quality piece.
I would recommend this to a friendExcellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy. Excellent product . Delivery people where the best. Timely delivery is always a plus.
I would recommend this to a friendLove the color and 4 doors.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the 4th door flex zone and the water pitcher.
I would recommend this to a friend2020 Samsung Refrigerator for today
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great features on the new refrigerator! Really updated for today's living style
I would recommend this to a friendGreat refrigerator
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best refrigerator I have ever owned. Good space. Looks nice. And works great as expected.
I would recommend this to a friend- Pros mentioned:Size
Great Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is the best! The snack door is amazing as it lets you grab your most often used items quickly. The beverage drawer really helps me get to my power drinks so conveniently. The color is awesome and this fridge is HUGE!
I would recommend this to a friend A good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying this stylish fridge, the pitcher is such a nice edition. A good buy for the price!
I would recommend this to a friendBrand response from Samsung
Posted .I couldn't agree more, Renit! Thanks for letting us know how much you're enjoying to beauty and function of this refrigerator. ^Jecca
This is the newest model with improved ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smudge proof and beautiful. Newly designed ice maker eliminated previous issues of freezing up
I would recommend this to a friendfridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm really finding out the cooling system on his right right it works very well
I would recommend this to a friend- Cons mentioned:Ice maker
Good Fridge
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Fridge. Ice maker is LOUD when it drops ice in the reservoir, and isn't the greatest dispensing it's ice. Otherwise happy with the unit so far.
I would recommend this to a friend Upgrade from our last one. Love the flex drawer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Flex drawer is awesome. The ability to open the small door to take out drinks etc is great
I would recommend this to a friend- Cons mentioned:Ice maker
It's a fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: 1) It refrigerates 2) It has a water pitcher built into the door and at first I thought it was a gimmick, but with one of the cons it has been a life saver. Cons: 1) The front water dispenser doesn't work and when it does work makes a terrible sound. Called samsung, sent the wrong part after weeks... waiting (probably) weeks again for new part. Should have sent it back to bestbuy but felt sorry for the delivery guys the first time. 2) Fingerprint Resistant - gimmick as my fridge has plenty of finterprints all over it right now
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Chris! Thank you for letting us know about your experience. We hope you're able to get the refrigerator back in working order soon. ^Jecca
So far so good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Love the features it came with a $200 bonus bought a small freezer nice!
I would recommend this to a friendBrand response from Samsung
Posted .We're so glad to have you as a satisfied customer, Number1! ^Jecca
- Pros mentioned:Space
Excellent
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs as expected. The black stainless finish is sleek. There is a lot of room and accessibility with the double doored refrigerator. The drawers make for easy access to the frozen foods. The chiller drawer is probably the one most used.
I would recommend this to a friend Love the inside water pitcher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refer with inside automatic water pitcher. I would recommend to others
I would recommend this to a friend- Pros mentioned:Space
beautiful refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is an awesome refrigerator. We love it. It is very spacious and has a very nice distribution inside. It is super silent, I have never heard it turning on or off. It looks impressively beautiful in the kitchen.
I would recommend this to a friend Great looking fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge looks great in our new home. Assembly was easy but make sure you read the instructions.
I would recommend this to a friendI really love this fridge
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It work really well I love the settings and I got it for a really reasonable price
I would recommend this to a friend