Customer Ratings & Reviews
- Model:
- RF28R7351DT/AA
- SKU:
- 6323230
Rating by feature
- Storage Capacity
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 3.9 out of 5 stars
Customers are saying
Customers appreciate the refrigerator's spaciousness, with many mentioning that it has plenty of space. The flex drawer and food showcase are also well-received features. However, there are significant complaints about the ice maker, with numerous customers reporting issues and needing multiple replacements. Some customers also mention noise and defects as concerns.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Space
Love the space!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the space in the frig... easy access! Ice maker works well!
I would recommend this to a friend - Pros mentioned:Space
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stays clean, enjoying the French doors. Love the extra drawer.
I would recommend this to a friend Great fridge nice features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the fridge is working great. Love the autofill filtered water feature. Just put lemon slices and it taste great. Would have been nice if it came with a camera build in since it was wifi so you can see whats in fridge when food shopping.
I would recommend this to a friend- Pros mentioned:Food showcase
Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfy costumer Samsung refrigerator is a great so far!
I would recommend this to a friend - Cons mentioned:Ice maker
Excited and disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is exactly what we wanted. It started working fine and now we are having issues with the ice maker it works when it wants to.
I would recommend this to a friendBrand response from Samsung
Posted .Hi HappyGoEasy,
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience of having a problem with the ice maker.
I highly suggest checking this Samsung link: https://www.samsung.com/us/support/troubleshooting/TSG01001012/. It indicates an article about the ice maker issues.
We like to inquire further about your ice maker issue with your Samsung refrigerator.
If you could please reach out to us directly on the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
You can use this reference number 1144827779, and it will help our team pull up your information.
Thank you for choosing Samsung, and have a great day!
^Rainly
Very Pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this for our new construction house when it went on sale last year. Availability was a little tricky close to the date due to COVID-19, but it was promptly re-stocked and installed before we moved in. The built-in auto-fill pitcher is a great feature, but I love our flex-drawer, and door-in-door where we can quickly grab items.
I would recommend this to a friend- Pros mentioned:Space
Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lovely fridge I’m happy with my purchase. Very spacious and roomy
I would recommend this to a friend - Pros mentioned:Space
beautiful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this fridge is very spacious and looks beautiful in my kitchen
I would recommend this to a friend Spacious
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very roomy, open, easy to find things, and spacious.
I would recommend this to a friendLove this fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never thought a water pitcher would be the best thing in a fridge but it is amazing. it refills automatically and is always cold water! We had the older version of this fridge in our last house, I really missed it! When our LG broke in our new house I knew the Samsung was the way to go again! The drawer is perfect for beverages or trays of food.
I would recommend this to a friendGood Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased with this product. In stock and fast delivery. Door shelve sizes are not the best and lighting could be a bit better, but capacity is great. Adjustable shelves, freezer capacity - very good.
I would recommend this to a friend- Pros mentioned:Size
Samsung Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is huge and amazing! It’s like having 2 fridges. Excellent buy
I would recommend this to a friend Amazing refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very energy-efficient refrigerator. What I like the most are the innovative features, such as metal cooling, FlexZone drawer, custom ways to open doors to save even more energy, and shelves that can easily customized, unlike other refrigerators that are a hassle to remove and reinstall.
I would recommend this to a friend- Pros mentioned:Space
Good
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best refrigerator I ever had and big love it more space
I would recommend this to a friend Really love our fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. This is our first time buying a refrigerator and I think we did a good job. I originally wanted a Frigidaire since all of our appliance were Frigidaire, however the options didn’t match this refrigerator. We love the four doors and the small door so that you don’t have to open the whole fridge to grab your most used items.
I would recommend this to a friend- Pros mentioned:Size
Great fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge over all beautiful and also big enough for my family I love it
I would recommend this to a friendBrand response from Samsung
Posted .Having a refrigerator that meets the needs of all your family members is important and we're happy to hear you've found the one for you. ^Lo
- Pros mentioned:Size
4 door refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this refrigerator. We really can fit a lot in it if needed. Roomy.
I would recommend this to a friend - Pros mentioned:Space
Very nice looking appliance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good refrigerator for the price, nice looking and a lot of storage
I would recommend this to a friend - Pros mentioned:Space
debbie
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it easy to clean great looking lots of storage
I would recommend this to a friend - Cons mentioned:Ice maker
Ice maker is the major problem
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you don’t need an ice maker then I would say get it. Read more reviews!!!! So many people are having the same problem. Ice maker is freezing over and will not make ice.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Matt, I understand you are experiencing some concerns with your Samsung Refrigerator ice maker not working and know that you are frustrated. I want to offer some assistance to get your unit up and running. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143675932. We are glad to have you as a part of our Samsung family. ^Brad