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Customer Ratings & Reviews

Your price for this item is $3,239.99

Customer reviews

Rating 4.4 out of 5 stars with 2300 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the refrigerator's spaciousness, with many mentioning that it has plenty of space. The flex drawer and food showcase are also well-received features. However, there are significant complaints about the ice maker, with numerous customers reporting issues and needing multiple replacements. Some customers also mention noise and defects as concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,300 reviews
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Nice fridge for new home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size fridge with plenty of shelves and freezer space

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features and easy to use. Amazing space in the freezer.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for sharing your feedback with us, Maria. We're pleased to hear that you're enjoying this refrigerator. ^Lo Samsung

  • Rated 5 out of 5 stars

    Samsung refrigerator review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously another Samsung and with the new house we upgraded to this one - excellent choice! The only issue we had was the warehouse damaged the side that’s hidden by the wall. Best Buy discounted the price to compensate. Install team did a good job an explained how to clear the water line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What to say, its awsome great features, hooks up to samsung phone lets me know if the door is left open or the temp and if i want to change the middle draw to a freezer. Thw water picture is my favorite thing it fills up by it self

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Samsung 27.8 refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge! Plenty specious. Highly recommended.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I love our new fridge. I thought the auto fill pitcher was kind of gimmicky, but it's really nice always having a pitcher of cold and filtered water readily available. Haven't tried the fruit infuser because I am afraid of etching the plastic. The fridge works well and the freezer is surprisingly spacious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 4-door rocks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this 4-door refrigerator. Easy to separate my foods and liquids and easy to find them when ready to use. The icemaker and water are easily accessible and really like the pitcher inside the door to use for filling coffee maker and filling more than one glass.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 4 door

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the added drawer with multiple cooling options is nice. the use of shelf space and door storage in the upper compartment is not great. Overall the refrigerator works great and the food showcase door is nice, but again shelf space is not well optimized.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there bcta! Samsung values your feedback. Thank you for letting us know what you think about this refrigerator. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect design, and the price was unbeatable. Great features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge for a decent price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the older model of this fridge and loved it. When we moved, we got this and we were pleasantly surprised of the new updates. The pitcher is a great feature, but so is adding smart technology. It is limited on what you can do on the app, but it does alert you if a door was left open on your phone. Overall, great quality and well worth the money!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung / Food showcase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a good refrigerator. I'm not sure the things kept in the showcase stay as cold as in the main part and the ice cubes seem to be smaller than my old refrigerator but overall it's doing the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this fridge for a little over a week and I love it! it makes ice, lets me access water and ice from the door, and it tells me if I have left the door open too long! It is so easy to see what is in the fridge and with the showcase door, I don't have to open the whole fridge to get to much used items.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A fridge that doesn't cool. Design++ Function ----

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be clear, I do like the design of the fridge. It's perfect. The flex drawer, the snack door, and especially the ice maker location. Everything is designed well. Thats where the pro's stop unfortunately. The main issue with this fridge, is it does not do its primary function well or even at all, which is to cool. My fridge is set to 37 F but will fluctuate between 39-50 F. I have lost food and baby food over this. The flex drawer does not seem to really work at all. It stays a constant 45 F no matter what setting I use. The freezer seems to work fine however. I have set up a return for this item and will look elsewhere. Best Buy Geek Squad was not very helpful. They stated they could not send a tech over to look at it because Im not a total tech member even though they sold and delivered a defective appliance. I will update this review once I receive more details on my return but as it sits now, I will avoid Samsung when it comes to appliances (which sucks because I absolutely love samsung).

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Logan, I understand how frustrating it can be when results and expectations do not quite meet. You are a valued customer and your experience matters to us. We are continually improving our products and services, and your feedback is vital to that process. I have attached a link to a troubleshooting guide that may help with your concern on your refrigerator not cooling (https://bit.ly/3faGjCR). If the issue continues, or you have any additional concerns please contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144048216) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay Samsung

  • Rated 5 out of 5 stars

    Best idea ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flexzone works well. Love ease of use and access to things.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there, Kixag. We love to hear that you are loving this refrigerator and its amazing features. Thank you for choosing Samsung. ^Lo Samsung

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First the color make it looks fancy. Good size ....

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great refrigerator for the home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good size for a home refrigerator and looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Newer Samsung Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an improvement over the last model. I really like the in-door pitcher for water (saves room for other things to go on shelves). We are still just 2 months having the new refrigerator and all is really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung-Excellent Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got exactly what we wanted! The salesman said it wasn’t available until the end of July...but then he kept searching the internet until he found a refrigerator very similar (slight upgrade) and then he gave us a discount/price that was just right!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of very nice features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with the refrigerator, but disappointed in the delivery process. Item did not arrive on the designated date, we were not informed of the delay, and when delivery was finally made we had to pay extra to get it fully installed.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    A really nice refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots and lots of flexibility for all types of storage

    I would recommend this to a friend