Customer Ratings & Reviews
- Model:
- RF28R7351DT/AA
- SKU:
- 6323230
Rating by feature
- Storage Capacity
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 3.9 out of 5 stars
Customers are saying
Customers appreciate the refrigerator's spaciousness, with many mentioning that it has plenty of space. The flex drawer and food showcase are also well-received features. However, there are significant complaints about the ice maker, with numerous customers reporting issues and needing multiple replacements. Some customers also mention noise and defects as concerns.
This summary was generated by AI based on customer reviews.
Recommend the updated version!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rated 3 stars because of the trouble we had with the first one. But the company was responsive to the troubles, and ended up replacing out first one. We love the replacement! I would definitely recommend this refrigerator, now that they reengineered the freezer.
I would recommend this to a friendExcellent fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge! The water pitcher in the door is my favorite thing ever.
I would recommend this to a friendLove it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!!!! Beautiful inside and out. Couldn’t be happier…
I would recommend this to a friendMust Check Out
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge lots of storage. Only wish I could have got the black one but still happy!
I would recommend this to a friendThank you so much my Best Buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought new house and I bought perfectly new fridge my wife loved this fridge.
I would recommend this to a friendGreat Appliances but delivery was awful!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When my appliances was delivered the guy that was over the delivery had two very young boys helping. They dropped the refrigerator and damaged the front door and hardwood floor and when they managed to get it to the kitchen they busted one of my cabinet doors. Very disappointed!!!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concern.
Your reference number is 1144624381.
-Noraina
- Cons mentioned:Ice maker
Fingerprints are the least of your problem
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It will always be dirty or have some kind of stains, dirt or smudges. It just doesn't come clean at all. The ice maker takes forever to discharge. I get envious when I visit my daughter's house and her ice maker is so nice.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with keeping your unit clean. I have a plan for keeping your Samsung refrigerator clean. Please see link below:
https://www.samsung.com/us/support/answer/ANS00079481/
Thank you for choosing Samsung. ^Brad
Lots of room for storage and cools well.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have enjoyed this product very much. It is a great product
I would recommend this to a friendMSR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far now issues, love the refillable pitcher nice to always have cold water
I would recommend this to a friendGood fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good fridge. Like the fact that it has a refilling water jug and it comes in handy.
I would recommend this to a friendnew refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchasing and delivery was fast and easy. love the price. The refrigerator is work fine and I love it.
I would recommend this to a friendAriel was awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service in store was great. Ariel was amazing at helping us find the exact fridge that met our needs.
I would recommend this to a friendSamsung French door
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best refrigerator i have ever seen our 16 year old one went out so rhis was a very good Upgrade
I would recommend this to a friendSamsung Refridgerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good very satisfied with the new Samsung refrigerator....
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The salesperson as,great and very helpful. Walked. Us through our options
I would recommend this to a friendGreat looking product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fridge but the controls are too difficult to follow
I would recommend this to a friendSweet fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sweet fridge . Wish we went a little bigger though
I would recommend this to a friendNo issues a great refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues a great refrigerator. This refrigerator is easy to use has nice storage how long are enjoying it.
I would recommend this to a friendRefrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator Very happy with her choice very good professional sales woman
I would recommend this to a friendGreat Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refigerator. It has everything I need where I need it.
I would recommend this to a friend