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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 2300 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the refrigerator's spaciousness, with many mentioning that it has plenty of space. The flex drawer and food showcase are also well-received features. However, there are significant complaints about the ice maker, with numerous customers reporting issues and needing multiple replacements. Some customers also mention noise and defects as concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,300 reviews
  • Pros mentioned:
    Space
    Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Good fridge, no major issues after 3 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this fridge for just over 3 years now. It’s been good so far. The only issue I have is the water pitcher leaks when you pour it. It’s just a couple drops though for a cup of water so not that bad. We use the pitcher a lot so I’m just glad to have it. The extra double right door is nice, super easy to get some condiments quickly. The middle drawer is great for small snacks. Plenty of room for a family of 3.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harry Beggs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, this is the second time I bought this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a good fridge.. enjoy all the special features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps everything so cold

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Keeps all of our items cold and I mean real good especially beverages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fridge! Looks very nice, water dispense has a good size for refilling pitchers.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Frozen solid

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the refrigerator, especially the water pitcher that came with it, unfortunately what I didn’t like was the fact that the ice box froze and we didn’t have it a week yet.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having issues with your Samsung Refrigerator and it could be covered under warranty. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513) Please reference ticket number 1142954560. We thank you for being a part of our growing Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool fridge cold freezer so far works like it should

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service on install of refrigerator and on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like it, best part is the flex space with showcase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far loving it ❤️

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice! Really love the roominess. Very happy with purchase so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge ever!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have bought this one last tou and I love it. IT is a must have.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're so happy that you're happy, NaturalOne! Thanks so much for sharing. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge and the color with the anti finger print feature is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the middle drawer. So far there isn't anything I don't like about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, no issues yet. Working as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the 2nd Drawer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that second drawer! A ton of space int he upper also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase for the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the refrigerator I have ever owned the color is amazing it matches my kitchen

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok Product only. Not worth the price.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functionality of the refrigerator is not that great 1. It is not easy to rearrange the inside trays to accommodate huge containers 2. The left middle tray when rearranged does not have sufficient support 3. Middle draw is not a freezer..it can max couple of degree less than refrigerator 4. Insufficient Grove to rearrange door shelf. Leading to many unusable door shelves 5. The ice machine does not actually provide crushed ice. Its crushed pieces are huge. If you are looking for a high usage refrigerator...not worth the buy

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you so much, Pree, for your insightful feedback about your experience with this refrigerator. Samsung values the thoughts and feedback of all our customers. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this refrigerator about 3 weeks ago. It is one of the best models in the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on time for delivery and it was a fast installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fridge , it works great!!! The showcase window makes things easy for me

    I would recommend this to a friend
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