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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 2300 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the refrigerator's spaciousness, with many mentioning that it has plenty of space. The flex drawer and food showcase are also well-received features. However, there are significant complaints about the ice maker, with numerous customers reporting issues and needing multiple replacements. Some customers also mention noise and defects as concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 2,300 reviews
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Fridge Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding and even much more space for food and stuff! Convenient and energy saving for Samsung 27.8 cubic foot 4 door French door refrigerator with food showcase fingerprint resistant black stainless steel!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great refrigerator for whole family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s got all the cool features but it also equally very functional. Space designs are clever to store for your family needs. The design allows you to organize various items for each of convenience and reach. Must have for any family.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator. Lots of freezer space.water and ice buttons seem to delay or need to touch them just right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love inside water pitchers with infusers,black stainless looks great

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Very user friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first drawer is very versatile from fridge use too freezer use. The ice maker has a big storage. The downside is that it takes up space inside the fridge. But overall pretty happy with this product so far. I have had the fridge for 1 month now.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is very excited for your future with this refrigerator, Fpowell! Thank you for choosing us. ^Jecca Samsung

  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Nice fridge but ice maker issues

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this fridge with the exception of one thing. The ice maker! I literally have to take it out every 3-4 days and clean the ice off the buttom of it or it gets frozen in place. I have since read the reviews and would have purchased a different brand if had known this because it is a long-standing issue from what I have read. Frustrating that Samsung wouldn’t correct the problem. For the amount of money I spent I would’ve expected not to have this kind of an issue.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having issues with your ice maker freezing over. When the issue is present and frozen over, Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1142507768. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing appliance. The 27.8 cu. ft. worth of storage space really does the trick. The temperature features are amazing and you can customize so many things from the inside of the refrigerator to give the best temp for each space you have.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    samsung fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has plenty of storage room, ice maker and water in door well designed. Would prefer to have a little more customization to storage in freezer, but overall a well put-together appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable and not to fancy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it ! Silk look, the lightening inside of fridge is incredible . Loving it!

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistance

    Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - 27.8 cu. ft. 4-Door French Door Refrigerator with Food Showcase Fingerprint Resistant - Black stainless steel is great.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are so excited to hear that you are enjoying your new refrigerator! Thank you for being the best part of Samsung! ^Shay Samsung

  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the look and function of the fridge would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Best Fridge Ever!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids and I love this fridge. Its very spacious and comfortable. I like the idea of having the freezer at the bottom and you can move the divider and accommodate things the way you wish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice features not normally available

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the built in water infusion bottle has Mae it easy to drink more water.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That's wonderful to hear, Steph! Thanks for the 5 stars. ^Jecca Samsung

  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Works great. Very quiet.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product, except for one thing. The ice maker. Maybe one day the will perfect it. For now, it works mediocre.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Beth! You can use the information in this link (https://bit.ly/2OFma8T) to help you get the best performance out of your ice maker. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Lots of room. Great organization features.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator. It organizes well and the size is perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistance

    Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung appliance set...this fridge is elegant and spacious plus great for the kids finer print resistant and the display glass is a plus would definitely get this if your thinking about getting one

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung four-door Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old refrigerator had come to the end of its cycle I spent a couple of days researching different refrigerators and settled on the Samsung so far very pleased with the purchase would highly Recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistance

    Rated 5 out of 5 stars

    Notifications

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge and color and finger print resistance! Still trying to decide what to put in the flexzone but love having it as an option! Connected it to my galaxy and it gives me alerts and notifications

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best fridge for dollar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent large refrigerator love easy open window and no longer waste money in bottled water as the filter and extra charcoal system gives us refreshing water all day n night long

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Big and lots of space! Noisy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this great fridge. Its big and has a lot of space and I love the bottom freezer and Flexzone. I notice that is noisy sometimes, I don't know it is the Ice maker or ice that drops. But overall is good and hope to last.

    I would recommend this to a friend
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