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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 2300 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the refrigerator's spaciousness, with many mentioning that it has plenty of space. The flex drawer and food showcase are also well-received features. However, there are significant complaints about the ice maker, with numerous customers reporting issues and needing multiple replacements. Some customers also mention noise and defects as concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 2,300 reviews
  • Rated 5 out of 5 stars

    great refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the French doors. Every thing seems to be working fine.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    French door refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Love the bonus front door, easy to get to everyday things, and the water pitcher fills up on its own so you don't have to open the whole refrigerator. Very roomy. Nice upgraded style.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Modern Upgrade Look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modern looking, easy to open doors and very customizable selves for tall bottle and items. Had to adjust height of top door because they were not even.

    I would recommend this to a friend
  • Cons mentioned:
    Shelf adjustability

    Rated 5 out of 5 stars

    I love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like the fact that in order to clean the bottom shelf. If there's a spill. You literally have to remove the entire bottom row.( had to find on YouTube)The glass shelf does not lift up like traditional refrigerators.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Samsung 4 door Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Samsung refrigerator. The middle drawer is a real plus. Bottom drawer freezer holds so much more than my old side by side frig. The only negative is the outside is not fingerprint proof.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great color lots of room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with the room and the color. Delivery went great !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Rueben noticed a dent in the door and will replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is simply the best! The people and the products can't be beat!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    even though I ordered the one with the computerized door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Less than a week old, bug am enjoying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only used less than a week but am happy with the refrigerator.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're happy that you're happy, BEGC! Thanks for sharing. ^Jecca Samsung

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    LoveIt

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! So much room. Really like the additional drawer for drinks, cheeses, etc. Only complaint is it does get fingerprints very easily even though it says it is fingerprint resistant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a month we have nothing bad to say about this refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Self refilling water pitcher is awesome. Game changer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far loving this fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the refrigerator is wonderful and it is beautiful.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker got stuck once but very pleased with the fridge - I like it even better than the Sub Zero I had removed. I love the showcase!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Solid Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased because our first fridge we ordered wouldn’t fit up the stairs. This one was smaller than the one we wanted but ended up being perfect. This one hold so much more than our older bigger fridge did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far so good for the first week

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tuscan color looks great. Learning where to put things is always a challenge when you have had product for 1 week. One thing we noticed is the users manual does not contain some of the info you would want. Last thing is, if you have to change the water filter, you must pull out the refrigerator and turn the water off in the back before you can take the water filter out and change it. Then you have to turn the water back on and push the item back into place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the water pitcher and the 3rd door for bevera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement to my French Door that quit working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it a couple of days but by far the best one I’ve had

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Good basic fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice basic fridge. Keeps things cold/frozen in the hot Florida temps. Ice maker is consistent but slow. Limited ice options.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Eric, I want to congratulate you on your new Samsung Refrigerator and really appreciate you sharing your customer experience. We are excited to know that you are happy with your purchase and glad to have you a part of our family. Thank you for choosing Samsung in your home. ^Brad Samsung

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