Customer Ratings & Reviews
- Model:
- RF28R7351SG
- SKU:
- 6323228
Rating by feature
- Storage Capacity
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 3.9 out of 5 stars
Customers are saying
Customers appreciate the refrigerator's spaciousness, with many mentioning that it has plenty of space. The flex drawer and food showcase are also well-received features. However, there are significant complaints about the ice maker, with numerous customers reporting issues and needing multiple replacements. Some customers also mention noise and defects as concerns.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Food showcase
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fridge, bought same one over a year ago but moved & sold it with the house. Loved it so much we got another in new house.
I would recommend this to a friend - Pros mentioned:Space
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had my new refrigerator for a few months, I really like it. It has lots of room and I was surprised on how much room the freezer has.
I would recommend this to a friend - Pros mentioned:Space
Best fridge purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am absolutely thrilled with this purchase! I have never had a refrigerator with this much space. The flex zone is a godsend.
I would recommend this to a friend - Cons mentioned:Ice maker
ice maker issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had an issue with the ice maker and auger motor after a week.
I would recommend this to a friend - Pros mentioned:Space
We love this fridge!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As two chefs in the house this fridge is perfect for our home. Plenty of storage space and perfect for holiday get togethers and cookouts!
I would recommend this to a friend - Cons mentioned:Ice maker
Great!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Fridge! Looks Amazing! Cools Great! Wish you could get ice out without having to use the dispensor through the door.
I would recommend this to a friendBrand response from Samsung
Posted .Thanks for taking a moment to leave an awesome review, BDB72! I understand how valuable time is, and it says a lot that you would spend a little of yours to tell us what you love about your new Samsung refrigerator! ^Shay
Samsung door in a door
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.just installed. did have to wait 2 months, but it appears to be worth the wait! Quiet, extra door is great for just grabbing a drink or a condiment.
I would recommend this to a friendAwesome product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product with great quality and design and always Samsung brands are best.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Srini, I am glad you are enjoying your Samsung Refrigerator. I am so appreciative of your feedback and will forward it to my design team in hopes of improving our products. Thank you for choosing Samsung. ^Brad
- Pros mentioned:Size
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the features and the size. The only real drawback is the sliding shelf is the only adjustable shelf so you can't have a lot of tall items in the fridge.
I would recommend this to a friend - Cons mentioned:Ice maker
Decent fridge, info re: the ice maker
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the sales person tried selling us on the Amazzzzzing ice maker (don't be mislead and believe that the ice maker is something to write home about) because it isn't!!!! We still have to use our hands and get the ice out :( not worth the hype and especially the amount of $ we spent!!!! Keep looking
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello mandyl1976,
Thank you for reaching out and sharing your feedback about the ice maker in your Samsung refrigerator. I understand you're having an issue with the ice maker as you need to use your hands to get the ice out. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01209062/ to guide you on the issue. Just click on "Ice does not dispense" for the troubleshooting steps.
I also recommend watching the video on this link https://www.youtube.com/watch?v=EsbHtpc1ak4 on how to maintain the ice maker in your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144296309.
-Noraina
Good deal for a upper-mid grade fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic fridge. Great features for the price level. We love the auto fill pitcher, and I do believe my husband will finally abandon single serve plastic water bottles! Another fave feature is the door within a door, that has been very useful. We got the Flex drawer and find that in deli mode, it’s still cool enough for a few beverages. The freezer has been working like a champ, keeping to 0 degrees without issue. Some minor frosting on the top drawer of the freezer, nothing to be concerned about at this point.
I would recommend this to a friend- Pros mentioned:Space
So Roomy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This new refrigerator has so much room in it. I can't believe how much fresh fruit I can put in it. I'm very pleased.
I would recommend this to a friend - Pros mentioned:Space
Satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we are very satisfied with the space the refrigerator offers.
I would recommend this to a friend Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and roomy fridge. Ice maker good. Like the panel door that opens for easy access of the front.
I would recommend this to a friend- Pros mentioned:Space
BeautifulFrig
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my frig. This is the first time buying this type with freezer on the bottom, it’s vey spacious. Love the auto fill pitcher.
I would recommend this to a friend - Pros mentioned:Temperature control
Best refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our Samsung does everything right. Stays organized with well designed compartments; keeps right temperatures; and easy access to frequently obtained items
I would recommend this to a friend - Pros mentioned:Size
Wow Samsung fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge !!! A great color scheme as well with the new black stainless steel !! Lots of room as well inside !!
I would recommend this to a friend - Pros mentioned:Space
Good amenities
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great use of spaces, data connectivity, and features. Compressor warranty is 10 years. I hope it last.
I would recommend this to a friend - Pros mentioned:Space
very nice refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is not only good in color, but also good because it can put a lot of food and ingredients, and it makes storage neat. Very nice and nice
I would recommend this to a friend - Pros mentioned:Space
Great service and Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service by Delivery team to setup the refrigerator. Product is very good and my family is satisfied and love this product.
I would recommend this to a friend
