Customer Ratings & Reviews
- Model:
- RF28R7351SG
- SKU:
- 6323228
Rating by feature
- Storage Capacity
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 3.9 out of 5 stars
Customers are saying
Customers appreciate the refrigerator's spaciousness, with many mentioning that it has plenty of space. The flex drawer and food showcase are also well-received features. However, there are significant complaints about the ice maker, with numerous customers reporting issues and needing multiple replacements. Some customers also mention noise and defects as concerns.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Space
Samsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator. There is so much more space than I thought and easy to keep it organized.
I would recommend this to a friend - Pros mentioned:Space
Mrs.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is very spacious. The middle drawer is perfect for vegetables and yogurt. Great freezer space.
I would recommend this to a friend - Pros mentioned:Space
Happy with the new refrigerator.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected and has a generous amount of space and flexibility.
I would recommend this to a friend Remodeling the kitchen got all new appliances
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for the largest refrigerator / freezer we could find without going to a commercial size one. This fits that bill. The upper drawer is listed as a flex drawer with the ability to go from refrigerator to freezer. While you can change that and take the temperature down to only 30degs, we found that it doesnt actually freeze the items in it. We use it for items that we may use in a few days rather than freezing it and having to thaw it out. It works good for us once we realized that.
I would recommend this to a friend- Pros mentioned:Size
Samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new refrigerator so much! We finally have room for everything.. Plus it looks so nice in our kitchen
I would recommend this to a friend - Cons mentioned:Ice maker
great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.5 stars only problema i have is that water dispenser stops when doors are open
I would recommend this to a friend - Pros mentioned:Fingerprint resistance
love the fingerprint less
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great love that its fingerprint proof. Wish it was easier to store milk.
I would recommend this to a friendBrand response from Samsung
Posted .We're happy to hear that the finger proof finish of this fridge is a great fit for your home. Thank you for choosing Samsung. ^Lo
- Pros mentioned:Space
Beautiful fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful fridge, works great for me. Very spacious on the inside. Just right for my family and I.
I would recommend this to a friend - Pros mentioned:Space
Samsung French door
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator. It’s large enough to hold everything and you can play with the shelves to make room for larger items.
I would recommend this to a friend - Cons mentioned:Shelf adjustability
Great refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only issue I have is that the shelves aren’t that adjustable.
I would recommend this to a friend - Pros mentioned:Space
Awesome Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top notch fridge Highly recommend it Expert install with the good folks at Best Buy
I would recommend this to a friend Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love our fridge. It said smudge/finger print resistant but it still shows. Magnets stick to the front and the water pitcher inside is amazing. I have it 4 stars because of the smudge and finger print and because our ice machine sounds like it is always crushing the ice but it’s not. Otherwise I wouldn’t trade this fridge for anything.
I would recommend this to a friend- Pros mentioned:Space
Love it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my mom and she loves the space, the adjustable shelving, and the black stainless exterior!!
I would recommend this to a friend - Pros mentioned:Space
Love it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome. Spacious. Enjoying cold water and spacious drawers
I would recommend this to a friend - Pros mentioned:Size
Samsung Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this fridge! The middle drawer adds so much extra space and helps to keep everythink organized!
I would recommend this to a friend - Pros mentioned:Size
Great features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned it for about two weeks now. The fridge is working well and is good to have if you have a large family.
I would recommend this to a friend Huge fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge. It's the biggest refrigerator I've ever had. Tons of room in all sections. It comes with a water pitcher that refills on its own, which was a huge selling point for me. The only bad part is the pitcher would leak when water was being poured. I had to have a new one sent. Samsung is not easy to get ahold of! Pretty frustrating!
I would recommend this to a friendNot a big fan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After buying this, I realized that you cannot change the shelf location
No, I would not recommend this to a friend- Cons mentioned:Reliability
Do not buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this for a year and a half and it has quit working and the warranty expired 6 months after we got it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We genuinely value your refrigerator convenience. Our goal is to help you out, JodyA.
It would be awesome if you could tell us more about the refrigerator so we can better assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147072800, to help our team pull up your information.
Have a great day!
^Chrystel
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my new refrigerator. Easy to set up. I would recommend this refrigerator to everyone.
I would recommend this to a friend
