Customers appreciate the refrigerator's spaciousness, with many mentioning that it has plenty of space. The flex drawer and food showcase are also well-received features. However, there are significant complaints about the ice maker, with numerous customers reporting issues and needing multiple replacements. Some customers also mention noise and defects as concerns.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 2,300 reviews
Rated 5 out of 5 stars
Excellent product!!!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best fridge I’ve ever had! I was worried about the bad reviews about the the freezer icing up. So far I haven’t experienced that or anything negative! Lots of room and it looks great!
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Stainless Steel
I would recommend this to a friend
Rated 5 out of 5 stars
Pjs
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome, well designed. You can look at refrigerators at the store all day. Until its in your house and your stuff is in it that’s when you really know when you made a good decision.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Stainless Steel
I would recommend this to a friend
Rated 5 out of 5 stars
Samsung Fridge
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my fridge. I forget about the door feature so I think if I would buy again I would not need that. However, I am satisfied with my purchase.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Stainless Steel
I would recommend this to a friend
Rated 4 out of 5 stars
A little disappointed
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the refrig. The water pitcher didn’t work (or we didn’t know how to start it up).
We moved and couldn’t get service to new address plus kept calling very old number
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Stainless Steel
I would recommend this to a friend
Rated 5 out of 5 stars
So versatile
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love this refrigerator! We didn't even know about the little pitcher in the door with filtered water. Love the ability to make the drawer either fridge or freezer. Very happy with it.
I would recommend this to a friend
Rated 5 out of 5 stars
Extra doors
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the showcase door where i can grab out my milk or creamer or condiments without having to open the whole door. It is also convenient to have the drawer for deli meats and such to grab quick.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Stainless Steel
I would recommend this to a friend
Rated 5 out of 5 stars
The Best
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent product. I have had the opportunity to enjoy the efficiency and comfort that this refrigerator offers, it has been the best investment in these times, 100% recommended
I would recommend this to a friend
Cons mentioned:
Ice maker
Rated 3 out of 5 stars
Ice maker
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The ice maker on this $3600 refrigerator really sucks can only get ice 2 times a day
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Stainless Steel
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
HI there 112021, congratulations on your new spacious Samsung Refrigerator. I am so glad you are enjoying your unit. After reading your feedback I would like to forward your ideas to our design team so that we can improve for future products. We are so thankful you are a part of our Samsung family. ^Brad
Rated 5 out of 5 stars
Excellent Service!!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
You need to buy a Refrigerator? Well! Your best bet is going to Best Buy. I had the best experience from the beginning to when the Refrigerator was received in less than five days.
I would recommend this to a friend
Rated 4 out of 5 stars
Great so far
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love our fridge, im a but disappointed as the installation i had to do, because the delivery guys were in a rush
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Stainless Steel
I would recommend this to a friend
Rated 4 out of 5 stars
Frig Review
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Refrigerator works well. Only frustrating thing is you can hear the ice drop is it made and makes it seem like something is weomg
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Stainless Steel
I would recommend this to a friend
Rated 5 out of 5 stars
Satisfied customer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really love this fridge... I looked at quite a few different models and I'm happy I made the correct choice. Bestbuy made it easy for me to order online and the delivery guys we on time and professional.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Stainless Steel
I would recommend this to a friend
Rated 5 out of 5 stars
Best Samsung Refrigerator
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is replacement refrigerator that I had for 18 years, this refrigerator is the best refrigerator that I have owned in my life. The price was really reasonable for all the features that came with this refrigerator.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Stainless Steel
I would recommend this to a friend
Rated 1 out of 5 stars
Not Happy
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We have had 2 of these refrigerators delivered and they won't freeze. The first one was delivered on 6-14-19, the second was delivered on 6-19-19, and we are waiting on the third one to be delivered on 6-26-19. We are hopping third times the charm.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Pretty nice with a couple quirks
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The fridge is pretty nice, we're coming from a side-by-side, so not too difficult to be better. The freezer was a little tight, but the flex drawer made it work. Unfortunately, the flex drawer separator is only semi-functional, with the two steel bars rather than traditional separators. The only real material problem was the water pitcher leaks, meaning it has to be used over the sink when filling something. Overall happy with the purchase.
This review is from Samsung - 27.8 Cu. Ft. 4-Door French Door Refrigerator with Food Showcase - Tuscan Stainless Steel
I would recommend this to a friend
Brand response from Samsung
Posted .
Thank you so much for letting us know about your experience, Adam! I can recommend checking SamsungParts.com or calling 1-800-627-4368 for a replacement pitcher that does not leak. ^Jecca
Cons mentioned:
Ice maker
Rated 3 out of 5 stars
Fridge
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does the job but not the best fridge! Fridge leaks a little, pitcher sometime doesn’t fill.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Hi there Vegas, I see that you have some problems with your Samsung refrigerator leaking and your pitcher is not filling. I know this can be frustrating but I would like to offer some assistance to ensure you unit is working properly. See link below: https://www.samsung.com/us/support/troubleshooting/TSG01001852/ https://www.samsung.com/us/support/troubleshooting/TSG01201488/ If you are still having issues, please reach out to us at your convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143524111. We welcome you to our family and thank you for choosing Samsung. ^Brad
Rated 5 out of 5 stars
The best frigerator
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a beautiful , it work great. Just love it
The ice that come ot is great to.
Keep your food cold the best way.
Samsumg is number one with me.
You could not ask for a better frigerator.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Stainless Steel
I would recommend this to a friend
Rated 4 out of 5 stars
Still not sure
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far (6 weeks from installation) refer works as advertised. Lot of nice convenient details. Regretfully installation team was not up to mark.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Stainless Steel
I would recommend this to a friend
Rated 1 out of 5 stars
Lazy delivery men!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wouldn’t know how the fridge works bc the delivery guys wouldn’t take the doors off to bring it in my house. They were told in advance that it was going to be on the second floor. They kept telling me it wasn’t going to fit even with the doors off. After reading all the dimensions of this refrigerator and measuring the steps again, this fridge would fit with extra room with the doors off. Got my money back and went somewhere else. Sorry.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Best Refrigerator
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Samsung fridge makes me smile each time I open the doors! I love it! My favorite feature is the self filling water pitcher! I’d buy this again, but I know the quality of Samsung means I’ll have this fridge for decades!
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Stainless Steel