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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 2300 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the refrigerator's spaciousness, with many mentioning that it has plenty of space. The flex drawer and food showcase are also well-received features. However, there are significant complaints about the ice maker, with numerous customers reporting issues and needing multiple replacements. Some customers also mention noise and defects as concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,300 reviews
  • Rated 4 out of 5 stars

    good delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't deliver or explain where my other two install kits are

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like our new fridge especially the convenient middle drawer. I also like the easy to clean stainless steel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    refridgerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome i just love my new fridge. it has so much room cant beat it for the price i got it at black friday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking fridge with French doors and middle drawer is super effective

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Great, I congratulate you on your new Samsung Refrigerator. I am glad this worked out for you. Welcome to our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great Fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! Looks very sleek and the water pitch inside is perfect for hosting friends and for a quick drink on the go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Verrt very nice fridge it has plenty of features and even connects to smart thing app to give you updates if something is wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stove,hood dishwasher refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy with my product it was open box items A lot of savoring Good customer service // calb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time, and professionally installed. Have only had the product for one month, but working perfectly so far. Quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is great. It has a lot of storage, the mid drawer controls work great. The water pitcher in the door is brilliant. Overall great fridge!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is excited to hear that this is the perfect fridge for you. Thank you for the 5 stars! ^Lo Samsung

  • Rated 5 out of 5 stars

    Great Installers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! The gentlemen that came to install were very professional and courteous. I would definitely give them a 10.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Brewster

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with scratch but was giving 300 off other than that it so far has been great

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Makes too many noises at night

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too noisy during nights , probably ice machine cracking noises

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Ruben24! I'd like to leave this link (https://bit.ly/327Fao6) that has some information about the types of noises the refrigerator may make, and what causes them. ^Jecca Samsung

  • Rated 4 out of 5 stars

    Love it so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint is there is not a lot of room for tall items like wine bottles and gallons of milk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best refrigerator ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has been amazing, Makes organising food so easy. Highly recommend to purchase. Love the beverage drawer!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Be careful with Black Stainless

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is aesthetically beautiful but when the door rubbed on the wall a little when I opened it the black stainless rubbed right off so I have an unrepairable scratch now 5 minutes after I got it. The ice maker is also kind of slow. The LED light inside are great and love the food showcase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like this 3 door and 2 drawer in addition to the layout inside while keeps food fresh longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this refrigerator. Was very happy it did not take as long as it was supposed to to arrive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the Best

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We moved to another state and needed a new fridge. We bought the best fridge and are so happy with it. Amazing quality and customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great Service. A bit of a dent and a stuck door but someone came directly to our house.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been pleased with this fridge overall. The compartments in the door aren't the best use of the space though. The left side door compartments are barely useable for anything other than small condiments. other than that the rest of the fridge is a nice set up and works very well.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Anissa, congratulations on your new Samsung Refrigerator. I am glad to hear you are enjoying your unit. Your feedback is appreciated and will be forwarded to our design team to improve products for the future. We are so glad you are a part of our family and thank you for choosing Samsung. ^Brad Samsung

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