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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1099 reviews

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Rating by feature

  • Quality

    Rating 2.5 out of 5 stars

  • Value

    Rating 2.5 out of 5 stars

  • Ease of Use

    Rating 2.8 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the ample space and the innovative showcase door of this refrigerator. Many appreciate its quiet operation and the convenient size, along with the attractive design and bright LED lighting. However, some users have reported issues with the ice maker and the stainless steel's susceptibility to fingerprints and smudges; condensation between the doors was also a concern for a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,099 reviews
  • Rated 4 out of 5 stars

    This is a great refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. The first one that we received had issues with the right exterior door consistently opening separately from the interior door. I reached out to Best Buy and they promptly responded and provided us with another unit.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It is nice to know you had a great experience overall, AlB120! Thank you for leaving feedback. Knowing your story helps us improve the Samsung experience for everyone! ^Mae Samsung

  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Don't buy if you need ice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator worked great until it ran out of warranty, That's when the ice maker quit working! Do yourself a favor and run the model number for ice maker problems, there are thousands of complaints!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Awesome Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, tons of space. Samsung makes such an incredible product

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy. Works great. Can fit a lot of food in.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Very good refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Plenty of space. Like it!!! Enough room for beer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it is a very good fridge and roomy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very organized. I like ice maker and drinking water features. Vegetable shelf is a little too short. The top shelf of freezer should be able to pull out a little more. Overall, i still like my new refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best refrigerator I have ever had. Looks good and lots of room.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Perfect refrigerator for our home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room and easy to access. Love the freezer on the bottom.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Nice and big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a lot of room for most items. Food is very cold.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great size for a huge family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a steal on it love I can fit all my groceries comfortably.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking fridge and good size! Love the new kitchen look

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great fridge. Horrible Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the refrigerator right before Thanksgiving to have it delivered. There was a dent in the side of it. Doors are crooked too. Best Buy said that they would send us a gift card (18% off) rather than exchange it. Horrible horrible customer service! We have spent a total of 3 1/2 hours on the phone and still no gift card. He said I could go to the store and pick up the card. I drove all the way there and they had no clue as to what I was talking about. So another hour and 15 minutes on the phone with Best Buy. I am still currently waiting for the mail to come to see you today may be the day that I get my $300 gift card. After years of spending lots of money in the store, the last couple of times has been ridiculous. I'm done.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful, cold, bright, clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a beautiful fridge that fit in well with the rest of my Samsung kitchen appliances. The fridge stays cold, and has bright LED lighting which makes the fridge a real winner for me. Functionally, the fridge holds a lot of food of various shapes and sizes. The water and ice taste clean and fresh from my otherwise hard city water.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Like ref.but trouble with freezer. Been reported.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trouble with freezer. Reported to Samsung .No tech has been to ck problem. Ice small amt forms on freezer door. Frost on ice when it comes out. Cubed comes out with shivers in it. Need to get resolved.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great French door refrigerator for a family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to anyone that has a family with a lot of children !

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size, works great! It is the perfect size for a family of 4.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this large, roomy refrigerator. Has many wonderful features.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    happy with appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with appliances, next time I will rethink color

    I would recommend this to a friend
  • Pros mentioned:
    Door

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge. Love the door to provide simple access to milk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dave C made the purchase possible +++++ stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reality was very difficult and with delays and many communications with service details having nothing to do with Dave the sales person. Finally all is received ( communication problems) and in the end...we love the Refrigerator,,, I respectfully and highly recommending and hope the system be corrected. with out blame on any of the personnel. c

    I would recommend this to a friend
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