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Customer Ratings & Reviews

Your price for this item is $1,499.99
The comparable value price is $1,979.99

Customer reviews

Rating 4.2 out of 5 stars with 68 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers often highlight the spaciousness of the refrigerator, with many mentioning how it feels more spacious than their previous models. The dual ice maker is also a popular feature, with customers appreciating the convenience of having two types of ice. The perfect size of the refrigerator is another positive aspect, with customers finding it to be a great fit for their families. The shelves are also well-received, with customers liking the amount of space they provide and the ability to see all of the items on the shelves.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 68 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and freezer below with ice maker. Lots of room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a good amount of fridge storage space, but I wish the freezer storage was larger. I like how it alarms when it is left open too long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved this product, we most we loved the ice maker

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! Highly recommend. Size is perfect. We are very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. It has large capacity and it is so nice looking!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! Large capacity, very quiet, good all around.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    There’s a reason Best Buy doesn’t display this!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible fridge. Ice maker is lacking to say the least. Quality (lackthereof) is hideous. Feels like a toy. There’s a reason Best Buy doesn’t display this junk. Everything is super noisy. Compressor, ice maker, and a whine that occurs when compressor kicks on. Don’t waste your time. Find a different brand.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      Making sure the sound from the refrigerator is normal is important. Let's get the information you need to understand the noise your fridge makes for peace of mind.

      The link below will help you identify the sound your refrigerator is making. Please watch the video and check the hyperlinks to learn more.

      Understand the noises coming from your Samsung refrigerator:
      https://www.samsung.com/us/support/troubleshooting/TSG01001032/

      Should you need more assistance with the refrigerator, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1146599501) to help our team pull up your information when you message us.

      Have a great day.

      -Ernest- Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    The fridge we needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the one we had before It feels more spacious now

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge exactly as described. Love the duo ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    27 cu ft

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it a few days ago. Everything looks good so far

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well so far. I'll try to update after 6 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice “flat’ stainless steel finish. Fingerprint proof. Like the sleekness without the water dispenser. Cool LED interior light.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ice Maker Stopped Working

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a little over a year of use, one of the two ice maker stopped working. One ice maker can't keep up with ice demand. After calling Samsung it was determined the fridge was out of warranty and they would not cover the repair. Samsung did say they would cover the parts but not the labor for the repair, but it turns out they do not have a repair company in my area. Finding a company that will do any repair work on Samsung appliances is very difficult. Now I am looking to replace a one year old fridge with a different brand.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this counter depth refrigerator. The handles on the doors are wonderful and like no handle on freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 35” wide fridge , counter dept with room

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built and excellent fridge , with more than enough room and options

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    do not know have not received it yet order is on factory hold

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We appreciate the review.

      Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 for further assistance with the refrigerator's status. They can answer your question or transfer you to your local store.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Samsung French door fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge, would have preferred the handle less, but waited 2 months for it I went and exchanged for this one. Perfect for my space.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freon leaking and compressor issue in 6 months. Came home to ice maker not working and freezer not working. Samsung does not have service center nearby and had to wait for 10 days for service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid, simple fridge.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid fridge. Happy with the purchase so far. Hopefully it last longer than my last fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding capacity

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the compartments of this refrigerator. I have zero complaints

    I would recommend this to a friend
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