Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 2064 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Design

    Rating 2.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the spacious design, adjustable shelves, and price of the 28 Cu. Ft. French Door Refrigerator. They appreciate the ample storage space, flexible shelving options, and value for money. However, some customers have concerns about the ice maker's reliability, noise level, and occasional cooling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 2,064 reviews
  • Rated 2 out of 5 stars

    Over priced.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much space in main refrigerator. Freezer plenty of room. Ice maker is mediocre. Does not have an ice tray in the freezer area. Would be better off with side by side whirlpool again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Well designed for family use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The side by side design with the freezer underneath is great. We have 10 year old twins, and they can access whatever they need in the freezer or refrigerator with ease. The water dispenser and ice maker have been working great for over a year. I would definitely recommend this refrigerator.

    I would recommend this to a friend
  • Cons mentioned:
    Cooling, Ice maker

    Rated 1 out of 5 stars

    Look for other brand, Samsung = poor quality.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 4 year freezer begin making ice on evaporator and in ice maker dispenser. it was necessary to defrost several times till not cooling any more. it was necessary to buy a new one, obviously from a different and more reliable manufacturer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is huge. Maybe even too big. But I cannot complain. The water and ice come out a little violent, but just something to get used to. The unit keeps temperature very well and recovers from constant use easily. What more can you ask for?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large and good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it a couple of days but so far so good. It is large, has good features such as large ice maker, some shelves that collapse, good in door milk storage and easy to use controls. We got a good deal on it which helps overall value, I would have struggled to pay full list price on this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have an older Samsung Refrigerator that we have always loved. So when we needed to replace our Kenmore Basement Refrigerator, we immediately looked at the newer Samsung's. Love that the Water dispense easily fits most water bottles. The inside is roomy and well organized. Love the pull-out freezer drawer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge, perfect size, good looking

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had our new fridge for about a month now and have zero issues with it. Delivery was very professional and the nicest people. They did an outstanding job setting up and explaining everything. It run smoothly and everything is cool. I have had a great experience so far from our fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator looks awesome in my kitchen matches my Samsung range and microwave. beautifully styled. I love the way how I can arrange things and I can open both doors to get everything easily I would recommend this to anyone looking to buy a new French door style refrigerator

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Finally got a fridge without dents

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a while to receive a fridge without dents. The fridge is great. The delivery people need to be careful. Nothing wrong with Samsung product

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Granny. Samsung is pleased to have you as a satisfied customer. ^Lo Samsung

  • Rated 4 out of 5 stars

    Great roomy fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is big enough for a family of four, the only negative is that the front got a ding while I was moving it inside the kitchen . Other than that it is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our second refrigerator purchase. Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have enjoyed our Best Buy experience now for several years. In purchasing several major items, we have found it incredibly easy to deal with Best Buy from very beginning of process to the end. The knowledge at Best Buy has been very helpful and we have never had one negative issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator purchase. My wife is very happy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was the perfect refrigerator for what we were looking for. Great product and customer service went far above and beyond to meet our needs. Couldn’t be happier with the refrigerator and service and delivery. Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this, my first NEW Refig. for 50th Anniversar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So very proud to get my NEW Refig. 1st NEW one after 50yrs of marriage. Love it, so wonderful. Looks great, all works wonderful, so much better to access ever thing. Saved $$ a long time to get the best. Worth every penny. Great Value. Best Buy made it a great experience. Thank you

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Terrible design for ice and water

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator itself so far has worked well over the past year. However the ice and water feature built into the door of the fridge is terrible! Ice gets all over the floor, it’s never really cubed or crushed, just a hybrid of both. As long as you change your filters as expected, the water tastes great. But when you get water from the door, just make sure you have a mop ready. Poorly designed!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback! ^Ty Samsung

  • Rated 5 out of 5 stars

    Excellent with one caveat

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ice machine leaves some to be desired as ice cubes sometimes come out slightly crushed. Compartments in freezer make it easy to organize. Spacious, and easy to clean. Easy to replace water filter. Overall very happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fit my family needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to the store to buy video games, bought a fridge instead. I saw the fridge in the appliances dept and was like that"s what my kitchen was missing all along.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the freezer on the bottom

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The French Door Refrigerator with Thru-the-ice and Water- Stainless Steal is just what I have been waiting for. I love having my freezer on the bottom for easy pull out access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality Refridgerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a floor model Samsung French door. It has more drawers and door space than previous LG. Shelf features that flip up and slide back are very handy. Water cooling is better than other fridge had been. Overall very well designed. I would highly recommend this fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    first Stainless Steel Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't bought a new fridge in many years. I went to Best Buy and come across a really good salesman at the South County Store. He showed me the Fridge after showing me a new Range and I thought this is for us. It really is living up to the word of the salesman.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the item is as advertised. We got a good sale from Best Buy, no problems on the delivery or installation. The fridge is working great so far so no complaints. We will see how the product fares several years down the line.

    I would recommend this to a friend