Customer Ratings & Reviews
- Model:
- NK30B3000US/AA
- SKU:
- 10736078
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 3.7 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Appliance replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience fast very respectful clean job and on time
I would recommend this to a friendHood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This hood work wonderfully. I love my purchase it fits perfect.
I would recommend this to a friendSAMSUNG logo not on face of hood as advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Transaction just fine but very disappointed that the SAMSUNG logo was not on the face of the hood as adverised- See photos
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello MichaelV,
We understand the feeling when the unit arrived not the same as advertised.
You may contact our Support Team via the link below to speak with a live representative should you need further assistance with the new unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Its nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product but came with a crack in it beware best buy will not return.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for reaching out and bringing this to our attention. I understand
To better assist you with this issue, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
Your reference number: 1144577851
Leo
Great product at best price we found Anywhere!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Stainless Steel stovetop vent with 2 speed fan is beautiful, quiet, and has LED lights that are excellent. The vent was easy to install and blended in with our new Samsung stand alone stove. Both were purchased at same time and the price was much less than we thought for both. We originally wanted to get larger unit but didn’t want to pay the higher price. This vent was way below other vents that we had priced. Great sales staff guided us to perfect models.
I would recommend this to a friendGreat Range Hood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This hood has convenient controls for light and fan, looks good, and fits good to cabinets.
I would recommend this to a friendPerfect on tops of my samsung stove
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple, quite, powerful. Great lighting. Perfect for my space.
I would recommend this to a friendHood
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great! It was an easy install and looks great on the cabinets
I would recommend this to a friendHappy with hood
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my second hood because the first one was badly dented. This second one was dented too but it was a smaller dent and not as noticeable. The service men that installed it were excellent. I do love this range hood.
I would recommend this to a friendSamsung Range Hood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice unit. I like the L.E.D. lights. Very quiet fan
I would recommend this to a friendGood appliance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great little kitchen appliance, we got a really good price at the BestBuy outlet store
I would recommend this to a friendPoor Service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item came damaged on the left side, and the Geek Squad installer never said a word or failed to notice it. The worst part is that it takes forever to replace the part where I live.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Its okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item works good the stainless finish doesn't really have an amazing sheen and it didn't come with any directions or hardware for all the connections
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We understand how important it is to be familiar with your appliances. Let's get the information you need to ensure your range hood is properly connected.
The link below will provide you with instructions on how to install the hood quickly and easily.
Installation manual:
https://downloadcenter.samsung.com/content/UM/202207/20220708120222764/NK3500BM_NK30B3000US_AA_LIB0175253A.pdf
Should you need more assistance with the range hood, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146907366) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
Picked up completely destroyed TWICE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am honestly appalled! Ordered this and it came looking like someone just beat it up with a bat! I returned it, ordered another one and either I got the exact same one or it was another one that was dented and scratched! No way am I ordering from best buy again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jackie,
To better assist you with this issue, please contact Best Buy's customer service department at (888) 237-8289, open 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
Thank you.
-Kimberly
Great product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price. Works as anticipated.
I would recommend this to a friendNice snd simple
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. Has only 1 fan setting and a light.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Thanks for dropping your review.
Should you need assistance in the future, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145274980), which will help our team pull up your information.
Have a great day.
Melardo
Samsung Range Hood
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality Samsung range hood. Easy to use and setup.
I would recommend this to a friendDefective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had to return this. The light was broken when we got it and you cannot replace it yourself so it went back.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Ewa2019, thank you for choosing Samsung for your hood needs. We're sorry to hear that you have returned the hood as the light is broken. We would love to work with you in the future.
Please visit www.samsung.com or one of our partner websites to explore products that better suit your needs.
Have a great day.
^Camille
Samsung hood
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came in dented and scratched, this was my 3rd try. Hoping this one would be in better condition. Will be returning and trying a new brand. Also the logo was missing, definitely not worth the price!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
To better assist you with the damaged delivery of your range hood, please contact Best Buy's customer service department at (888) 237-8289. They are open 24 Hours a Day.
They can either answer your question or transfer you to your local store to answer your specific concern.
Leo
Great Tool
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great even light to see everything I'm cooking :)
I would recommend this to a friend
