Customer Ratings & Reviews
- Model:
- HW-R650/ZA
- SKU:
- 6327857
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the sound quality, easy setup, price, bass, and Bluetooth connectivity of the 3.1-Channel 340W Soundbar System with 6-1/2" Wireless Subwoofer. They appreciate the impressive sound quality, simple setup process, affordability, strong bass, and convenient Bluetooth connection. However, some customers have expressed concerns about the connectivity issues, limited volume, and size of the soundbar and subwoofer.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Awesome
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is great. Plays crystal clear and looks great .
I would recommend this to a friend - Pros mentioned:Sound quality
Great system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great surround sound system. Must have for small living room
I would recommend this to a friend - Pros mentioned:Easy setup
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound has awsome sound and setup is a breeze.
I would recommend this to a friend - Pros mentioned:Sound quality
Good sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to connect, good sound. Good price. No problems at all.
I would recommend this to a friend - Pros mentioned:Sound quality
Good for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound at a good price .......................
I would recommend this to a friend - Pros mentioned:Sound quality
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product we love it the sound is great easy set up
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I won’t own another tv without a sound bar!! The sound it amazing
I would recommend this to a friend - Pros mentioned:Easy setup
Great soundbar and easy setup.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this product and easy to setup with the tv.
I would recommend this to a friend - Pros mentioned:Price
Nice sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the house very loud cheap will buy again
I would recommend this to a friend - Pros mentioned:Easy setup
A must for any tv love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up with my new Samsung tv use it in The bed room
I would recommend this to a friend - Pros mentioned:Sound quality
AWESOME
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our sound bar brings our movies to LIFE! We love it!
I would recommend this to a friend - Pros mentioned:Sound quality
Soundbar / subwoofer are great for the money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sound and the subwoofer is good, for the money. The remote control is horrible. I had issues opening it to put batteries in once I got batteries in, I literally have to stand next to it to get the remote to work. These are new Duracell batteries.
No, I would not recommend this to a friendBrand response from Samsung
Posted .C1964:
Thank you for purchasing this Samsung Soundbar. I am sorry to hear that you are having issues with the remote.
Please know that it has come to our attention that some customers are positioning the soundbar incorrectly, resulting in the remote not working properly, the display being covered, and poor sound quality. The soundbar should be placed with the SAMSUNG logo facing up towards the ceiling. If you position the soundbar with the logo facing up, you will see the display/status panel and the speakers will be facing outward. (Refer to product photos on Samsung.com and zoom in on the photos) If you have incorrectly placed the soundbar with the SAMSUNG logo perpendicular to the floor (facing you when you sit), the remote sensor will be covered and the remote will not work well, the display will be face-down, and sound quality will be muffled.
Should you need further assistance with the remote, please contact Samsung Customer Support and a representative will gladly help you.
1) Phone: 1-800-SAMSUNG (ask for Soundbars)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
If you have not already done so, we invite you to register your new Samsung Soundbar at: https://www.samsung.com/us/support/register/
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Your feedback is much appreciated and will be shared with our internal teams.
- Pros mentioned:Sound quality
Powerful!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As with other Samsung products, excellent sound bar.
I would recommend this to a friend - Pros mentioned:Sound quality
Great
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and the look and feel is slick!!!!!!!!
I would recommend this to a friend - Pros mentioned:Easy setup
Great companion to Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was very pleased with the setup time and ease of connection.
I would recommend this to a friend - Pros mentioned:Sound quality
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar. Would recommend. Very good product for price.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound. Easy to install.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product puts out great sound and looks great with the tv.
I would recommend this to a friend - Pros mentioned:Sound quality
Easy step by step directions
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Picture fantastic. Sales people great
I would recommend this to a friend - Pros mentioned:Sound quality
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar really does enhance the sound quality of the TV
I would recommend this to a friend - Pros mentioned:Sound quality
Great soundbar!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar is awesome! It gives great sound and we love it!
I would recommend this to a friend