Customer Ratings & Reviews
- Model:
- HW-R650/ZA
- SKU:
- 6327857
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the sound quality, easy setup, price, bass, and Bluetooth connectivity of the 3.1-Channel 340W Soundbar System with 6-1/2" Wireless Subwoofer. They appreciate the impressive sound quality, simple setup process, affordability, strong bass, and convenient Bluetooth connection. However, some customers have expressed concerns about the connectivity issues, limited volume, and size of the soundbar and subwoofer.
This summary was generated by AI based on customer reviews.
Its very good but not excellent.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compared to a JBL soundbar that I bought more than 5 years ago, its not that good! I don't understand why, but the JBLsound was amazing. I thought it would be as good if not better. I have it working with the samsung TV but I am not VERY happy. It's just ok, it's just a good soundbar, that's all.
I would recommend this to a friend- Pros mentioned:Sound quality
Very good sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and easy to use. Nicely compatible too.
I would recommend this to a friend - Pros mentioned:Sound quality
Love the sound quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is awesome. Works great with Samsung tv
I would recommend this to a friend - Pros mentioned:Sound quality
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Sound clear, easy to use and install.
I would recommend this to a friend - Pros mentioned:Sound quality
Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this sounds really good through out the house.
I would recommend this to a friend - Pros mentioned:Sound quality
easy install
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.light weight, good sound, easy mount and no issues.
I would recommend this to a friend - Pros mentioned:Easy setup
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product...easy set up...excellent sound.....
I would recommend this to a friend - Pros mentioned:Sound quality
Clear sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear sound. Slim design worked well with our setup.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Sounds like your at the movie theater
I would recommend this to a friend - Cons mentioned:Volume
Its just ok
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is ok, sub not as powerful as I'd like and distorts with increased volume. Vume needs to be turn up high to get a good sound quality and clarity. Purchased on sale, if it wasn't I'd be disappointed.
I would recommend this to a friend Great for a component
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This 3.1 channel is great for a starter sound system if you are not going all out with your own entertainment system. The center channel does a great job of splitting sounds from either said and also in the middle when the action is right in front of you. It works great with a Samsung QLED.
I would recommend this to a friend- Pros mentioned:Sound quality
Great system.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is awesome for music and Movies. Love it
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound for the money spent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceeded my expectations for sound and performance!
I would recommend this to a friend - Cons mentioned:Connectivity
Good sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar is good. Issues I’m having is, it won’t stay connected via Bluetooth to my Samsung tv. Every time tv is turned off for longer than 8-10hrs, I’ll have to find Bluetooth again and repair.. even though it’s setup for “ON Blu-ray”
No, I would not recommend this to a friendBrand response from Samsung
Posted .Ceekay:
I am very sorry to see that you are having issues with Bluetooth connection. Please know that the soundbar will remember the last setting before it was turned off. Thus, if you wish the soundbar to turn on to detect Bluetooth, make sure that it is the active source when you turn off.
For further assistance, please reach out to us at:
1) Phone: 1-800-SAMSUNG (ask for Soundbars)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/support/register/
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Thanks for choosing Samsung.
A great inexpensive sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My boyfriend bought a 70” Samsung tv. I purchased this sound bar to go with the tv for Christmas. So far we’ve had the sound bar for only a week but it’s been great! We feel like we’re at the movie theater. It hooks up easily, controls work great, small enough to fit right under Tv and next to dressed.
I would recommend this to a friend- Pros mentioned:Sound quality
Hopefully it is fixed.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is really great on this sound bar...when it works. I had it exactly 40 days and the sound bar went out. I had to take it back to Best Buy and since it was 40 days since I bought it they would not replace it and had to send it back to Samsung to fix. It was gone for a month and they put a new operation board (or something like that) in it to replace the old one...keep in mind...I had only had it 40 day. Now it works fine...so far. The tv started messing up at the same time as the sound bar both where bought at the same time and both are Samsung. I will probably never buy anything Samsung again after this expiration.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Blondie:
Thank you for your review of this Samsung Soundbar System.
I am sorry that you had to go through the trouble of sending your system in for service. I hope that it was a smooth experience for you.
Should you have any concerns or questions with your soundbar, please contact Samsung Customer Support via:
1) Phone: 1-800-SAMSUNG
- Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://us.community.samsung.com
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
average sound
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar sounds pretty good, my only issue was the highs were a little low. It was hard to hear voices when watching a movie as the background sound over powered the highs. I'm not sure if this is an adeal purchase if you have an open living room kitchen concept.
I would recommend this to a friendIntense Sound
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the clarity and the sub. The only issue I have lately is the slight crackling noise that comes and goes. All is connected so Im not sure the cause. Hope it will last for my upcoming upgrade to a projector and that it connects!
No, I would not recommend this to a friendGood system.Stillcould probably use a amplifier.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good speaker system and was recommended by the Magnolia geek squad.Veryadequate for TV.The Magnolia products and there geek squad for upper tier products by Best Buy gets a A from me for there recommendation.Just waited on a sale and snagged it.Thankyou Sanding USA and Best Buy.
I would recommend this to a friendGood dialog and bass
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking at getting a 2.1 sound bar, but the sales associate pointed this one out. I’m glad I got it because the dedicated center channel really helps with clear dialogue while watching tv
I would recommend this to a friend