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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1458 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, easy setup, price, bass, and Bluetooth connectivity of the 3.1-Channel 340W Soundbar System with 6-1/2" Wireless Subwoofer. They appreciate the impressive sound quality, simple setup process, affordability, strong bass, and convenient Bluetooth connection. However, some customers have expressed concerns about the connectivity issues, limited volume, and size of the soundbar and subwoofer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,458 reviews
  • Rated 5 out of 5 stars

    Great sound bar for my BIG tv!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a diehard SAamsung fanatic! When I decided to get an updated sound bar for my recent TV purchase, I found a great deal thru BestBuy. It’s a wonderful sound bar. Easy to install. Sound is great for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great soundbar

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this soundbar for quite a while it performs fantastic. Great bass, mids and lows. In fact, during a cinema I often turn down the sound because it fills the room. You won’t be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good system to complement Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black Friday sale - debated - but kept it as it gives the room excellent sound and has bluetooth capability to send Amazon Music songs to the family room simply. Very powerful speakers for a gathering or party.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound in a small space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this little sound system. It doesn't take up a lot of space and for a basement is perfect. It's low profile, and sounds great-but reading the manual is necessary to realize some of its functions.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Just okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its just okay. The sound goes from too soft to too loud and there no in between. Served the purpose until we get a better one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just needed special batteries but you had them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just needed some specialty batteries for our garage door opener and you had the in singles and multiples so I had choices. You reps are always so knowledgeable that I always leave having learned something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bang for your buck!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: 1. Ease of use. 2. Excellent sound. 3. Great value. 4. Satellite speakers optional 5. Sleek and low-profile compared to others Cons: 1. No Dolby Atmos 2. Satellite speakers not included

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If I could give this 10 stars.....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Voices are crystal clear with NO dipping or variation. Excellent construction. Music sounds better than my old Bose system. Spend the EXTRA dollars if you can and fall in love with this thing like I did .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic system and great value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound system is absolutely phenomenal. Great price and no sacrifice in sound quality. I purchased a couple wireless rear speakers to go with mine and it ties my home theater together great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Set Up, improved sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was easy to install with an LG TV and to cooridinate the remote so I have only 1 remote. like the delay adjustment feature on the remote. sound quality is very good. great soundbar for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound Bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After good information from one of your sales people, we decided to go with this Samsung sound bar. Can't say too much since we don't have it hooked up yet, but will update the review later.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as loud and live as I thought would be. The TV I got with this product is almost just as loud. But its just ok to me.. Nothing Amazing.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I shut my tv and sound bar off with my cable remote. They both turn off however when I turn them back on the sound is shutting off so I have to go over and turn the sound bar on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomeness to our ears!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We connected this sound bar in our living room and we couldn’t be any happier! We love watching movies and the sounds are so crisp and clear that it makes us feel like we’re in the movie! We are super satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Soundbar for the Price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my Bose soundbar with this Samsung- 3.1 Channel System. I wasn't sure how much sound quality I would lose. As it turns out, the sound quality is very good. I'm happy I made the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3.1 sound bar

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 3.1 sound bar adds so much depth of sound to watching TV that a 2.1 bar. It was a gift for our son. Whether watching movies or gaming it is perfect with any tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Sound System is right!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound adaption for your TV. One remits use. I recommend highly! Geek squad installation makes the process simple but I probably could have done it if I had to! Month of use and it’s enjoyable!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Sounds good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar keeps coming unconnected from the TV so we lose the sound. I don't know whether it's because of the tv or the sound bar.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Anne:

      Thank you for purchasing the Samsung HW-R650 Soundbar system. I am very sorry to see that you are having connection issues between the soundbar and TV.

      So that we can better understand your setup and troubleshoot your issue, please reach out to Samsung Support at:

      1) 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) Samsung.com and click on the SUPPORT link in the upper right corner for:
      - Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
      - Product Support
      - Manuals and Downloads
      - Warranty Info
      - Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      3) Samsung Community: A great resource for getting help from Samsung moderators and customers and more

      Additional information can be found in the Full Manual online. Please refer to pages 10-11: downloadcenter.samsung.com/content/UM/201903/20190312112428032/HW-R650_ZA_FullManual_00_ENG_190211.pdf

      ~ Samsung Solutions Samsung

  • Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for just a soundbar, really easy to set up. Subwoofer to soundbar connection is wireless , you just need to plug the subwoofer and soundbar into the wall and into your tv .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works awesomely

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Sony sound bar and Sony tv but the tv went out so I switched to Samsung tv and Sony sound bar does work good with Samsung. Plus I bought the sound bar for wireless sound Sat speakers

    I would recommend this to a friend