Customer Ratings & Reviews
- Model:
- HW-R650/ZA
- SKU:
- 6327857
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the sound quality, easy setup, price, bass, and Bluetooth connectivity of the 3.1-Channel 340W Soundbar System with 6-1/2" Wireless Subwoofer. They appreciate the impressive sound quality, simple setup process, affordability, strong bass, and convenient Bluetooth connection. However, some customers have expressed concerns about the connectivity issues, limited volume, and size of the soundbar and subwoofer.
This summary was generated by AI based on customer reviews.
Small unit but very impressive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt think I would be impressed with the sound but I really was pleased... Subwoofer is small enough to hide behind a couch or under a end table, while still producing great lows and rumbles...
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Adds a lot of character to your living room. Matter of fact it turns your living room into a dance hall. It’s everything you need. You will not regret buying this piece of equipment. You have
I would recommend this to a friendGreat theater sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to go with my new TV in new house. This brings a theater sound to more than any i have had before. Highly recommend as it's affordable and extremely quality.
I would recommend this to a friendExcellent
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3.1 system setup has a good frequency response but slightly lacks sub-bass. On the upside, due to the dedicated center channel, voices and dialogue frequencies are accurate and clear
I would recommend this to a friendWorks great with Samsung QLED tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this soundbar with our new Samsung tv. Love that the soundbar automatically turns on and sound level can be adjusted through the tv remote.
I would recommend this to a friendNewer sound bar with more bells and whistles
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To go with our new TV, we upgraded our sound at to this model. It’s a subtle change, but the 3.1 version gives us better clarity by having a center speaker that improves dialogue separation.
I would recommend this to a friendLove it! Super helpful to hear people talking
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second one we bought - we loved the one in the main room that we got one for upstairs. His and with hearing issues said this made a HUGE difference because it’s 3 channels
I would recommend this to a friendDoes not work with current samsung iOS apps
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought an open box and it works fine. Unfortunately this model does not have an app that works with iOS. Does not work with current samsung iOS apps
No, I would not recommend this to a friendWorks great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s what we needed without spending to much. It was easy to set up without a lot of wires. The sub woofer is nicely hidden in the back of the room with needed to plug it in.
I would recommend this to a friendCan't Believe it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I started to get a 2.1 but the sales rep reminded me of the center channel feature in the device so I bought it and can't believe the sound from movies, games and yes Bluetooth my Sirrus XM
I would recommend this to a friendNice sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as an upgrade over a 3 year old LG model, and I've been impressed so far. Very nice sound in my man cave. Dialogue is clear even when there is lots of other background noise.
I would recommend this to a friend- Pros mentioned:Sound quality
Nice sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took me weeks to figure out how to use this. I thought it would be easy, I was wrong. But now I really enjoy the movie theater sound.
I would recommend this to a friendBrand response from Samsung
Posted .Kitchen2019:
Thank you for your review of the Samsung HW-R650 Soundbar. If there is anything we can do to improve your enjoyment to 5 stars -- such as help optimize settings for your specific usage scenario -- please let us know. You can reach Samsung Soundbar Support at:
1) Phone: 1-800-SAMSUNG (ask for Soundbars)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/support/register/
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Thanks for choosing Samsung.
Great upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this soundbar. The center channel makes all the difference and the sub is great. My only complaint is that the sound gets muddy at low volumes. Still a great soundbar.
I would recommend this to a friendDecent surround but NO base
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This system is good for the price. Audio is very clear and set up is easy..........but..........the base is not what I was expecting. That’s the only hiccup with this unit.
I would recommend this to a friendBrand response from Samsung
Posted .SamuelLimee:
Thank you for purchasing the Samsung HW-R650. I'm glad to see that overall you are happy with this soundbar.
There are two adjustments that can be made to maximize bass from soundbar and subwoofer:
1) Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
2) Adjust the bass control by pressing the SOUND CONTROL button (gear icon) on the remote control, then select BASS to increase the level. You can adjust the volume between -6 to +6 by using the Up/Down buttons.
You can try optimizing audio performance for your specific content by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, GAME, or SMART.
You can find more audio adjustments on pages 22-24 in the User Manual: http://downloadcenter.samsung.com/content/UM/201903/20190312112428032/HW-R650_ZA_FullManual_00_ENG_190211.pdf
If you need further assistance, please know we are here to help. You can reach Samsung Support via:
1) Phone: 1-800-SAMSUNG
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://us.community.samsung.com
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Awesome speakers.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These speakers were purchased at Best Buy in Aventura to match up with a Samsung 4K 55 inch 8000 series tv. The speakers definitely give you a theatre experience. On sale to boot! Stoked!
I would recommend this to a friendNot quite what I expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is clear without any static or echo. I previously saw a sound bar demonstration were the clarity was amazing even second hand through my TV speakers. You could very clearly hear every little thing like glass breaking, paper rustling, footsteps. But I guess that was just a trumped up demo because this sound bar is not that. As I said the sound on this one is good but I honestly don’t see were it is any better than the speakers on the television and considering what it cost I would expect it to be better.
No, I would not recommend this to a friendBrand response from Samsung
Posted .ConnieD:
I am very sorry to see that in-home audio output is not as you experienced in the store.
First, please do check that you have positioned the soundbar correctly. It has come to our attention that customers may be positioning the soundbar incorrectly, resulting in poor sound quality. The soundbar should be placed with the SAMSUNG logo facing up towards the ceiling. If you position the soundbar with the logo facing up, you will see the display/status panel and the speakers will be facing outward. (Refer to product photos on Samsung.com and zoom in on the photos) If you have incorrectly placed the soundbar with the SAMSUNG logo perpendicular to the floor (facing you when you sit), you will experience muffled or low quality sound because the unit will be resting on the speakers.
Next, refer to pages 22-24 in the User Manual for how to adjust settings to your usage scenario: http://downloadcenter.samsung.com/content/UM/201903/20190312112428032/HW-R650_ZA_FullManual_00_ENG_190211.pdf
You can adjust Sound Modes, Treble, Bass, Woofer, Frequency, and more.
If you need further assistance, please know we are here to help. You can reach Samsung Support via:
1) Phone: 1-800-SAMSUNG
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://us.community.samsung.com
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
- Pros mentioned:Sound quality
Good price point
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have other sound bars much more expensive but this one seams to be just what I needed for another room with new but smaller 4K tv
I would recommend this to a friendBrand response from Samsung
Posted .Will1812:
Thank you for sharing your user experience with this Samsung soundbar.
If there is anything we can do to improve your enjoyment to 5 stars -- such as helping to optimize settings for your specific usage scenario -- please let us know. You can reach Samsung Soundbar Support at:
1) Phone: 1-800-SAMSUNG
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://us.community.samsung.com
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Brand name
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this same brand a year ago and I don’t see any difference in the sound quality from my new one I purchased a month ago. The remote is awful the buttons are not good
No, I would not recommend this to a friendBrand response from Samsung
Posted .Becca:
Thank you for sharing your thoughts on the Samsung HW-R650. Your feedback on remote design will be shared with our internal teams.
If you have questions about features or operation, please know we are here to help. You can reach us at:
1) Phone: 1-800-SAMSUNG (ask for Soundbars)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/support/register/
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Thanks for choosing Samsung.
Great speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased the Soundbar when on Labor day sale. Totally worth it! The assembly was easy, and in less than an hour after buying it we were watching a favorite movie with perfect sound.
I would recommend this to a friendGreat sound bar!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was bought for a gift for christmas. They love the sound, fills the room completely. Pairing with a Samsung 4k tv was easy.....no issues. Best buy sell price $209, great value.
I would recommend this to a friend