Customer Ratings & Reviews
- Model:
- HW-R650/ZA
- SKU:
- 6327857
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the sound quality, easy setup, price, bass, and Bluetooth connectivity of the 3.1-Channel 340W Soundbar System with 6-1/2" Wireless Subwoofer. They appreciate the impressive sound quality, simple setup process, affordability, strong bass, and convenient Bluetooth connection. However, some customers have expressed concerns about the connectivity issues, limited volume, and size of the soundbar and subwoofer.
This summary was generated by AI based on customer reviews.
Great sound
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 2nd Samsung sound bar. Upgraded to this version and the quality has been 10x better. Love the simple set up as well.
I would recommend this to a friendGreat complement to my Samsung 55" TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced my old Yamaha receiver with this soundbar system and it works great. I no longer have speaker wires clogging up the back of components
I would recommend this to a friendSAMSUNG Sound bar System
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SAMSUNG sound bar system works well with excellent coverage from the TV programs and music.
I would recommend this to a friendno complaints
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we bought this as a Christmas present for our daughter she useless it daily since we bought it .still going strong.
I would recommend this to a friendSleek design and amazing sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No need for a movie theater. Powerful sound at and easy to set up. Pairs perfectly with my Samsung TV.
I would recommend this to a friendVery easy setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The setup was very easy. The sound level is not as great as what I would like it to be, but it's not bad for a sound bar.
I would recommend this to a friendBetter sound quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this bcz I had a Sony TV and it could not have been better. The volume is loud and clear just as they promised.
I would recommend this to a friend- Cons mentioned:Connectivity
Won't stay connected to my Samsung tv.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has great sound when it stays connected to the t.v. but seems to drop every 20 to 30 mins.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Bkokinda:
I am very sorry to hear that performance has been inconsistent and you are experiencing issues with the soundbar disconnecting with your TV.
Please reach out to Samsung Support so that we can better diagnose your issues and assist towards a solution. You can reach us via:
1) Phone: 1-800-SAMSUNG (ask for Soundbar)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
If you have not already done so, we invite you to register your new Samsung Soundbar at: https://www.samsung.com/us/support/register/
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Samsung is committed to providing the best possible product experience, quality, and value. We look forward to hearing from you soon.
- Samsung Solutions
Sounds awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first I did not like the product because it did not have the Wifi sync button. But after listening to it for awhile, it is very awesome!
I would recommend this to a friendBrand response from Samsung
Posted .Litebrite:
I'm glad to see you are enjoying the Samsung HW-R650 Soundbar.
If you should ever have questions on operation, features, or options -- like wireless music streaming, Smart Sound Mode, or the optional SWA-8500S Wireless Rear Loudspeaker Kit -- please know Samsung is here to help. You can reach us via:
1) Phone: 1-800-SAMSUNG (ask for Soundbars)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/support/register/
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Thanks for choosing Samsung.
Samsung Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the crisp theater sound it provides for my Samsung 70" 4K TV, make me feel like I'm at the movies definitely made a great choice
I would recommend this to a friendNice buy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as loud as I thought but much better than TV's speakers. Nice design. Overall satisfied.
I would recommend this to a friendReally helps with voice clarity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mounted out tv on a stone fireplace and it was difficult understanding dialogue. This speaker really made a difference.
I would recommend this to a friendGets the job done!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great deal, and it definitely amps up the volume. My one con... the feedback can be a little much at times.
I would recommend this to a friendAwesome
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 4 TVs in my house and this is the only brand sound bar I use. I’m a huge Samsung fan.
I would recommend this to a friendSolid build, but awful sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have returned this sound bar. I bought the Samsung specifically to pair with my Samsung television and that was the best part. It seamlessly connected and was good to go. That’s the only thing about this product that was good! The sound from this thing is like 2 cans and a string. The vocals were muffled and tinny if that is a word. The bass when not watching an action flick was basically non existent. No matter how I tweaked the settings, I simply could not fine tune the sound enough to ever be happy. Even my children who really don’t have any idea what makes good sound quality were complaining about the “robot voice” sound. I replaced this bar with a Polk Audio bar and am much happier now. It too connected seamlessly to my television, so even the one good thing about the Samsung wasn’t that special. This is the second Samsung sound system I have purchased. My first set was the 5.1 blue ray surround system in 2010 or so, and it too sounded like the center channel was being broadcast through a bullhorn. Samsung makes great televisions... find another system for sound.
No, I would not recommend this to a friendAwesome sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thin and very accessible to my likings sound quality is great the sub and bass around the room is great for movies and music videos
I would recommend this to a friendTheater like sound.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this sound bar. First one I personally have owned one. This sounds like your at a movie theater. It’s incredible.
I would recommend this to a friendGreat deal...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got a great deal on this system during blackfriday doorbuster...i havent use it yet since i bought it as a christmas present....
I would recommend this to a friendMakes a difference in sound quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes a difference is sound quality from my TV., But not that big of a difference. Had I not bought one, that would have been fine, too.
No, I would not recommend this to a friendGreat Buy for Samsung!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for My father as an Early Birthday Gift. He had trouble hearing and not anymore! Highly Recommend
I would recommend this to a friend