Customer Ratings & Reviews
- Model:
- HW-R650/ZA
- SKU:
- 6327857
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the sound quality, easy setup, price, bass, and Bluetooth connectivity of the 3.1-Channel 340W Soundbar System with 6-1/2" Wireless Subwoofer. They appreciate the impressive sound quality, simple setup process, affordability, strong bass, and convenient Bluetooth connection. However, some customers have expressed concerns about the connectivity issues, limited volume, and size of the soundbar and subwoofer.
This summary was generated by AI based on customer reviews.
Amazing sound bar
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is amazing and easy to set love that you can use through hdmi and sound like you in the theaters
I would recommend this to a friendGreat soundbar
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound from the sound bar, love the bass, pairing was easy if I read the directions. Use it every day.
I would recommend this to a friendExcellent sound bar!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amplified sound from our TV. Had a little trouble setting it up, but with the help of tech support, it was well worth it.
I would recommend this to a friendGreat system!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Especially easy to install with our Samsung TV, would recommend this system to anybody that feels intimidated by technology.
I would recommend this to a friendGood sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only complaint is that when watching shows music is loud and the speech is soft. Other than that it's great!
I would recommend this to a friendBrand response from Samsung
Posted .JurassicJacob:
I am very sorry to hear that dialogue is being drowned out in action scenes while music is too loud.
To improve your experience, try using Dynamic Range Control (DRC). DRC lets you apply dynamic range control to Dolby Digital tracks. With DRC turned on, loud sounds will be reduced.
1) Turn off your Soundbar.
2) While the Soundbar is off, press and hold the Sound Mode button on the remote control for 6 seconds until you see “DRC ON” shown on the display.
3) To turn off DRC, repeat steps 1 and 2 above.
If you need additional help with this issue, or have any questions or concerns with this soundbar, please reach out to us via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for Soundbars)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Bam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the sound we wanted and paid a decent price. The low end presence is really solid and upper and mid ranges clear and tight.
I would recommend this to a friendEasy to install and great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for the TV in the basement and worked right away. Multiple connection options including bluetooth, optical and HDMI.
I would recommend this to a friendGreat sound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with these speakers. Great tv sound. Also can connect my phone via bluetooth and play music. Glad I bought this.
I would recommend this to a friendBoom
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great product. The reliability is outstanding and quality. Would buy again in a heartbeat
I would recommend this to a friendWished bought long time ago
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar has completely changed our viewing experience for the better. No more riding the remote
I would recommend this to a friend- Cons mentioned:Connectivity
Does not work the way I expected.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work as easy as I expected. It forget how it's connected
I would recommend this to a friendBrand response from Samsung
Posted .Dick:
I am sorry to hear that you are experiencing issues with this Samsung HW-R650 Soundbar.
Please give us the opportunity to assist you by contacting Samsung Customer Support via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for Soundbars)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
- Samsung Solutions
Excellent product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this stereo! It is surprisingly better than we expected. We connect our TV and other devices to it with ease.
I would recommend this to a friendGreat sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad I'm just having problems with it staying on. The speakers turn on by themselves after hitting the power button.
I would recommend this to a friendSound Bar
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This new Samsung sound bar is working great with my new Samsung TV.
I would recommend this to a friendAwesome System
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pairs perfectly with my tv via optical connection and the Bluetooth subwoofer really helps spread the sound thoroughly.
I would recommend this to a friendLJK
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speech is very clear with this sound bar. Using the smart functions on the sound effect button.
I would recommend this to a friendGood to go
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works pretty well. Must know how to adjust it with the remote. It works with my brand new q7 really well.
I would recommend this to a friendGreat Sounds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mounted this sound bar on my tv to compensate for the weak tv speakers. It does great for sports and general tv watching.
I would recommend this to a friendgreat sound from this speaker!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this speaker to go with a 75 inch Samsung QLED TV. The six speakers provide a robust sound through the whole room.
I would recommend this to a friendGreat sound.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this to go with my new television. The sound is so real and watching and listening during movies is a real joy.
I would recommend this to a friend