Customer Ratings & Reviews
- Model:
- HW-R650/ZA
- SKU:
- 6327857
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the sound quality, easy setup, price, bass, and Bluetooth connectivity of the 3.1-Channel 340W Soundbar System with 6-1/2" Wireless Subwoofer. They appreciate the impressive sound quality, simple setup process, affordability, strong bass, and convenient Bluetooth connection. However, some customers have expressed concerns about the connectivity issues, limited volume, and size of the soundbar and subwoofer.
This summary was generated by AI based on customer reviews.
Great sound quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar greatly improved the quality of being able to understand conversations on TV. Overall sound is great also.
I would recommend this to a friendthe Soundbar is a great addition to our set-up !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.truly enjoy the impact that the Soundbar has created for our viewing pleasure. Don't know why I've never had one before !
I would recommend this to a friendThis system has nice power and sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung matches nicely with the gaming system I use, Nice rich sounds that peak with the action
I would recommend this to a friendAmazing sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this sound bar and the wireless rear speakers. Great sound and the ARC works seamlessly with my Samsung TV.
I would recommend this to a friendSound Bar
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This new Samsung sound bar is working great with my new Samsung TV.
I would recommend this to a friendHood medium of the road sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best for music than the tv.. a little muffled and has a smart setting which don’t know what it is for..
I would recommend this to a friendKiller sound for a small kit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great solution without having to go with an external amp and speakers. Rich sound a great bass out of the sub
I would recommend this to a friendGreat sound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound is loud and crisp and great price! never have to go over volume 55 or so and its loud the sub is awesome!
I would recommend this to a friendWow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was recommended by one of the store employees. Man was he right! This thing is amazing! The sound is perfect!
I would recommend this to a friendExcellent Sound!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This, coupled with the T.V. that I purchased, turned my living room into a great place to host game day or movie night!
I would recommend this to a friendlittle disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the sound is not that great but it is ok, it came with no remote which I had to but
No, I would not recommend this to a friendGood price for the quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price for the quality. The display for reading on the bar could be bigger so you don't have to read scrolling text.
I would recommend this to a friendGreat product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed in both our basement downstairs and it is awesome!!! Watch all of our movies and tv series on it.
I would recommend this to a friendGreat sound!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is amazing! It was easy to connect and it so not bulk. Watching movies makes it come to life.
I would recommend this to a friendSound great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had problems at first That was because I didn t know what I Was doing . My son helped and everything is great
I would recommend this to a friendGreat sound!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had other sound bars, but the sound from this Samsung is the best I've heard. And the operation is simple!
I would recommend this to a friendWe're happy with the soundbar.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound with clarity. Subwoofer is okay but would have liked a more powerful subwoofer.
I would recommend this to a friendGreat sound bar at a great price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar the sales guy at Best Buy recommended to compliment out TV has worked great! Definetely a A+++++!
I would recommend this to a friendMediocre
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every time TV turned on, sound bar remote input had to be changed full cycle in order for the soundbar volume adjustment to work. Also Woofer connected successfully on WiFi, but bass was very low and undistinguishable to me. Even though I was able to make tv louder, it still did not help in clarifying the dialog. Returned to Best Buy. Not worth the money in my opinion.
No, I would not recommend this to a friendBrand response from Samsung
Posted .IraW:
Thank you for your review of this Samsung HW-R650 Soundbar. I am sorry to hear that you were not completely satisfied with it and have returned it.
Your thoughts are very important to Samsung and will be shared with our internal teams.
Should you ever decide to give Samsung audio products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support by any of the below options:
1) Phone: 1-800-SAMSUNG (ask for Soundbars)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Again, thank you for taking the time to share your experience and provide us with information that helps improve our products. We hope to regain you as a customer in the near future.
- Samsung Solutions
Siundbar
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this product but realized it wouldn’t be compatible with out I’ll Onkyo receiver.
I would recommend this to a friend