Customer Ratings & Reviews
- Model:
- HW-R650/ZA
- |
- SKU:
- 6327857
Customer reviews
Rating 4.5 out of 5 stars with 1458 reviews
(1,458 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the sound quality, easy setup, price, bass, and Bluetooth connectivity of the 3.1-Channel 340W Soundbar System with 6-1/2" Wireless Subwoofer. They appreciate the impressive sound quality, simple setup process, affordability, strong bass, and convenient Bluetooth connection. However, some customers have expressed concerns about the connectivity issues, limited volume, and size of the soundbar and subwoofer.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Exelent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent to watch movies and newest now I watch more movies with my family
I would recommend this to a friendRated 5 out of 5 stars
sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item was returned since I had recieved one as a gift
I would recommend this to a friendRated 4 out of 5 stars
Does the job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing spectacular about this sound bar. Functional and does the job
I would recommend this to a friendRated 2 out of 5 stars
A little dissapointed at Samsung
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I actually went into the store to see what was on display and hear the sound. I was told by the sales rep that the sub was not plugged in but that i could test the sound bar. The sound is great and the clarity is perfect. I liked it in store and i assumed the bass would be better once all plugged in. When i was home and i set up everything, the sub and bass was a disappointment. The sound BAR itself is great and i have no complaints. However, i wanted a soundbar with good bass. If you dont care about the bass and just want minimal then you can go ahead and purchase this. However, if you are looking for BASS please ignore this Samsung item and go to JBL soundbars. Much better sound with bass for the same price. I returned the soundbar and purchased the JBL soundbar. Very happy with that one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Oscar:
Thank you for sharing your experience with the Samsung HW-R650 Soundbar. I am sorry to see that you are not happy with bass.
Please try adjusting the Subwoofer and the bass output on the Soundbar:
1) Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down.
2) Adjust the bass control by pressing the SOUND CONTROL button (gear icon) on the remote control, then select BASS to increase the level. You can adjust the volume between -6 to +6 by using the Up/Down buttons.
Please refer to pages 22-24 in the User Manual for audio setting adjustments: http://downloadcenter.samsung.com/content/UM/201903/20190312112428032/HW-R650_ZA_FullManual_00_ENG_190211.pdf
For further assistance with this or any other concerns, please contact us via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for Soundbars) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
To optimize your product experience, we encourage you to register your new Samsung product at:  https://www.samsung.com/us/support/register/
…and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Rated 5 out of 5 stars
Decent mount
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tilts up and down and comes out a few inches, for a bedroom was good enough.
I would recommend this to a friendRated 5 out of 5 stars
great soundbar system all over
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend getting this item I love it never have one before i like it
I would recommend this to a friendRated 2 out of 5 stars
not easy to operate , but sound is good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Also although the sound is good, I am extremely disappointed that all these manufacturers make operating the system do darn difficult. I have a Samsung TV, yet the supplied remote is so cheap and so ineffective that I have to use 3 different remotes to make it work in unison with my Apple TV. Why can't manufacturers get together and make one remote EASILY programmable? The design all the products in a vacuum with little regard for how real users operate their TV and sound systems. The supplied remote is such a bad design, it is was stuck closed and I could not open it t install a battery. YOUTUBE has many others with the same problem. Finally I had to have them ship me a new remote yet I can not get it to work easily with TV and sound system.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Soundbar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Soundbar with great acoustics and powerful bass
I would recommend this to a friendRated 4 out of 5 stars
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the extra volume and surround sounds it brings to the room!!
I would recommend this to a friendRated 5 out of 5 stars
Great sound
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This surround sound speakers makes my TV sounds completely better
I would recommend this to a friendRated 5 out of 5 stars
Great soundbar
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar sounds Awesome. I definitely recommend it.
I would recommend this to a friendRated 5 out of 5 stars
Sound is great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You do no have to crank volume way up to hear tv over any white noise.
I would recommend this to a friendRated 5 out of 5 stars
The sound is better.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product projects the sound well. I don't need the tv volume up as high.
I would recommend this to a friendRated 5 out of 5 stars
Great sound bar
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound out of this thing. Cheap but a good purchase
I would recommend this to a friendRated 5 out of 5 stars
Clear sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear and loud. Nice sleek look and fits beautifully on the tv stand
I would recommend this to a friendRated 5 out of 5 stars
excellent gift for my daughter
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the sound bar ,made a great choice for a Christmas present.
I would recommend this to a friendRated 5 out of 5 stars
Soundbar creates excellent sound in our TV room
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Both the soundbar and subwoofer give a high quality sound to the TV experience
I would recommend this to a friendRated 5 out of 5 stars
Great All Around
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would suggest this soundbar, it works very well and is a good price point.
I would recommend this to a friendRated 5 out of 5 stars
great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the sound bar adds great multidimensional sound. The woofer adds so much
I would recommend this to a friendRated 5 out of 5 stars
the sound is great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't know if I needed it, but completely makes a difference. Love it.
I would recommend this to a friend








