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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1458 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, easy setup, price, bass, and Bluetooth connectivity of the 3.1-Channel 340W Soundbar System with 6-1/2" Wireless Subwoofer. They appreciate the impressive sound quality, simple setup process, affordability, strong bass, and convenient Bluetooth connection. However, some customers have expressed concerns about the connectivity issues, limited volume, and size of the soundbar and subwoofer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,458 reviews
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect match with my new Samsung 75 inch tv. Great quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My 2.1 sound bar sounds just as good as this 3.1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping for something a little bit nicer than my 2.1 channel soundbar, also a Samsung. I literally can’t tell the difference between the two and I paid about half for the 2.1 channel as this one. It sounds nice, just not what I was wanting or expecting.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      VicFerrari:

      Thank you for purchasing the Samsung HW-R650 featuring Smart Sound technology that auto-detects what you are watching and adjusts settings for the best experience. I'm sorry to see that you are not completely happy with performance.

      To optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: STANDARD, SURROUND SOUND, GAME, or SMART.

      You can further adjust TREBLE and BASS via the SOUND CONTROL button (looks like a gear symbol).

      Please refer to pages 22-24 in the User Manual for audio setting adjustments:  http://downloadcenter.samsung.com/content/UM/201903/20190312112428032/HW-R650_ZA_FullManual_00_ENG_190211.pdf

      If you ever need assistance with product features, specs, or operation, please know we are here to help. You can reach Samsung Support via:

      1) Phone: 1-800-SAMSUNG
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      2) LiveChat:  https://www.samsung.com/us/support/#contact_us_for_support

      3) Facebook Messenger:  https://www.facebook.com/samsungsupport

      4) Twitter:  https://twitter.com/SamsungSupport

      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com

      To optimize your product experience, we encourage you to register your new Samsung product at:  https://www.samsung.com/us/support/register/

      …and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates. Samsung

  • Rated 5 out of 5 stars

    Excellent sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is on par with movie theater quality in your own home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar / Subwoofer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought per the recommendation of Best Buy sales manager

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great product. i have purchased two of these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Soundbar with my Samsung TV are perfect together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buys! Well worth the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the Samsung Sound Bar and Apple IPad are a joy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous sound and easy hookup to my 65" Samsung TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to me. Just enough rumble to not annoy neighbors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar. Perfect for an apartment. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very informative, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adds extra theater quality to tv and movies. Would buy again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Much better than just the tv sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and was easy to install on an LG HD TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with my purchase. Finally have one that work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working very well. Not cutting out like my previous one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just what we were looking for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    provides the sound we were looking for in a somewhat limited space

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sounds good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Sounds better than tv speakers. Looks nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great volume

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great volume great quality it’s perfect as can be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad hooked it up fast. The sound is wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice soundbar.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar was easy to install and sounds very good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to our new tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar was a great addition to our new Samsung tv.

    I would recommend this to a friend