Customer Ratings & Reviews
- Model:
- HW-N550/ZA
- |
- SKU:
- 6199816
Customer reviews
Rating 4.5 out of 5 stars with 1580 reviews
(1,580 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the 3.1-Channel Soundbar System for its exceptional sound quality, describing it as excellent. They also appreciate the easy setup process, with comments highlighting how simple it is to connect and set up the device. While some customers mention that the bass could be stronger, the overall sentiment is positive, with many expressing satisfaction with the product's value for the price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Love the soundbar!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was a little concerned you'd be able to see the hardware behind the soundbar. The Geek Squad did an excellent job mounting it under the TV and you can't see a thing. Great sound.
I would recommend this to a friend - Pros mentioned:Price, Sound quality
Rated 3 out of 5 stars
Decent sound, good pricing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Soundbar has decent sound and makes for a clean setup but will never compare to full surround. Price point was decent.
I would recommend this to a friendBrand response from Samsung
Posted .Corey:
I am sorry to hear that you were not completely satisfied with the sound performance of the HW-N550.
Our customer care representatives are always here to help with sound setting adjustment to make your audio experience more tailored to your home entertainment environment.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for Soundbars)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger:  https://www.facebook.com/samsungsupport
4) Twitter:  https://twitter.com/SamsungSupport
5) The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Home-Theater-Home-Audio/bd-p/hometheaterhomeaudio
Again, thank you for taking the time to share your experience. We hope to hear from you soon.
- Samsung Solutions
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
It does the job for my Samsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely makes a big difference in quality of sound vs built in TV speakers. It just enhances the overall viewing experience! Clean and crisp sound with decent amount of bass.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Good sound for regular TV setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very good sound bar with the base no question about it. The optical cable had an issue and I had to connect the sound bar with the HDMI cable to my TV.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
So easy to use and sounds great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like simple - and this is very simple with my samsung TV. Sounds great. I replaced an expensive Sony that really didn't sound that much better and needed a separate remote.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Samsung 3.1
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar is by far my best one, great amazing sound. I highly recommend you get this, for movies or parties, it does not matter. This truly delivers.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to use a sound bar 1/2 the price of this one and ended up returning it. I was able to preview this one in-store and it sounded great. Setup was easy, sound is good.
I would recommend this to a friend Rated 4 out of 5 stars
Very good sound for us
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is very good. We purchased this because we are both hard of hearing, particularly in the area of understanding voices on television. This sound bar has a third speaker which "specializes" in voice amplification and clarity. It works well for us. The one downfall of this system is lack of instructions about its operation and its remote. Intuitive learning isn't the same for everyone. A manual and explanation of the system would have been appreciated and used by many people, particularly two engineers who like to know how things work without having to take them apart.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great addition to my Samsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the 3.1 for the extra clarity of vocals during action scenes and the low end is a good addition to this overall sound Would highly recommend this addition to your set
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Does the job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love the sound bar. Sits under the television. Now I don’t need to turn TV up to 60 to hear it ( and I am not hard of hearing).
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Let their be sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had issues hearing the voices when watching programs, this sound bar resolves the issue and in some ways sounds better than a Bose system that cost three times as much.
I would recommend this to a friend - Cons mentioned:Remote control
Rated 4 out of 5 stars
Ok sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is ok, but the voices still tend to get drowned out by the background noises. The remote is very small, my fingers tend to hit the wrong things.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound quality
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This speaker and sub provide excellent sound quality and bass and seems like w very solid quality product i would recommend to any family member or friend! A++
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
ok
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not worth the price. returned it and kept my polk. just my opinion.unless i hooked it up wrong. let me know if anyone compared it to the polk
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Excellent Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are using this Samsung Soundbar with our new Samsung TV and it sounds wonderful! Just the right amount of volume and bass from both the soundbar and the subwoofer.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Sound Bar for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar. I was concerned it might not be great quality, as it was one of the lower priced models, but it's actually better than my other sound bar! Recommend
I would recommend this to a friend - Cons mentioned:Bass
Rated 4 out of 5 stars
Great sound. Wanted a bit more bass
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is incredible only thing I want is a tad bit more bass along with the cord for the wireless subwoofer to be a bit longer for better location.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Awesome for average home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely simple to install and mount. Switches from TV to Alexa to phone blue tooth with no problems. Good base for the price. My husband LOVES his Christmas gift
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Soundbar 3.1 - 160watt Fantastic Sound!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung soundbar 160 watt 3.1 is worth the extra upgrade for phenomenal sound quality at a reasonable price! This Wi-Fi sound is a must for TV, music, etc. Love it!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
It's a great speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy this speaker. I have it paired up with my Samsung TV and it sounds great. The BlueTooth feature is also great if you want to pair it with your phone
I would recommend this to a friend






