Customer Ratings & Reviews
- Model:
- HW-N550/ZA
- |
- SKU:
- 6199816
Customer reviews
Rating 4.5 out of 5 stars with 1580 reviews
(1,580 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the 3.1-Channel Soundbar System for its exceptional sound quality, describing it as excellent. They also appreciate the easy setup process, with comments highlighting how simple it is to connect and set up the device. While some customers mention that the bass could be stronger, the overall sentiment is positive, with many expressing satisfaction with the product's value for the price.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love Samsung but the sound bar just isn’t as loud. I went back and bought wireless speakers to add with it and realize I could of bought something else with all the money spent. But it works greats and I wouldn’t return it
I would recommend this to a friend- Cons mentioned:Bass
Rated 3 out of 5 stars
It gets the job done.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t pickup on the real low deep bass it’s more of a mid range bass it excels. Overall it’s better than my tv sound for sure however I don’t know if it’s worth the price.
I would recommend this to a friendBrand response from Samsung
Posted .Dhap:
I am glad to see that you are enjoying the sound quality of this Samsung HW-N550 Soundbar.
I am sorry that you found the the deep bass to be lacking. Your thoughts on this will be shared with our product team.
If you ever have questions or need assistance, please know that Samsung is always here to help. You can reach us via any of the following options:
1) Phone: 1-800-SAMSUNG (ask for Soundbars) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Home-Theater-Home-Audio/bd-p/hometheaterhomeaudio
Thank you for choosing Samsung.
- Samsung Solutions
Rated 5 out of 5 stars
Great Addition!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our Samsung tv, this pairs so well with it! It really sounds like a movie theater experience. I always thought surround sound systems were a waste of money previously, but I think it’s well worth it with this one! We are extremely pleased!
I would recommend this to a friendRated 4 out of 5 stars
Good sound
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The system sounds good. The reason I am giving 4 stars is because sometimes it doesn't sync with the TV and there will be sound coming out of both the bar and the TV. If you turn it off and back on it fixes itself.
I would recommend this to a friendRated 4 out of 5 stars
worked great in store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure about this my husband has a hard time hearing, and in the store you could tone down the back ground music and noises and hear the voices more clearly. I don't think it is hooked up right yet so...I'm still on the fence.
I would recommend this to a friendBrand response from MrSamsung
Posted .kita,
I am sorry to hear you are not completely satisfied with your experience with this model
So that we can better understand your specific set up and audio performance concerns and assist with a solutions, please contact us via one of the following options:
1) call Samsung Customer Support toll-free at 1-800-SAMSUNG.
2) reach us via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact
3) Connect with us via Facebook Messenger at:  http://m.me/samsungsupport,
4) Find us on Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
-Samsung Solutions
Rated 4 out of 5 stars
Great Sound bar. Big bass
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This would be a 5 star product if there were different sound settings to choose. There is no game, sports, music, etc. Modes. At least not that I can find. The sound is great and has unbelievable bass out of the 6.5" sub.
I would recommend this to a friendRated 5 out of 5 stars
Stellar product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I purchased this it is amazing! I recommend getting the entire set up! rear speakers and all!! its a must! also if you have a larger space get the 5.1 the 3.1 is great and sounds good but you have to make sure the room fits nice!
I would recommend this to a friendRated 5 out of 5 stars
Great Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am pleased with this soundbar with a woofer. Only had it for a short time and is learning how to adjust the sound to a good listening level. It’s either too low or too loud, especially when commercials come on. Overall, very pleased with it.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Little pricey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great to start with but after playing for an hour or so the sound starts getting jumbled and you have to turn it off and back on. When it is working sounds great
No, I would not recommend this to a friendBrand response from Samsung
Posted .JoJo:
I am very sorry for the sound issues you have encountered with your HW-N550 Soundbar.
Please contact Samsung Customer Support so that we can better investigate your issue and assist you towards a resolution or replacement.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Samsung stands behind the quality and performance of every product we manufacture, and we back Samsung soundbars with a 1-year manufacturer's limited warranty, if purchased brand-new directly from BestBuy.com or any other authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
- Samsung Solutions
Rated 5 out of 5 stars
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had an old bose sound system that needed an upgrade. I searched online for a replacement. We decided on this one because we like the samsung name. We got a new t.v. at same time, also a samsung. The sound is awesome. We love it.
I would recommend this to a friendRated 5 out of 5 stars
Great sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to go along with my Samsung TV and it works great, it sounds good and it works with the TV remote as well. I would recommend this product to anyone looking for a slimline soundbar with wireless subwoofer.
I would recommend this to a friendRated 5 out of 5 stars
Fantastic Sound!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic Sound! I have wanted one for so long and my wife gave this to me as a gift! Hooked it up as soon as I got it. I will never go back to standard TV speakers. This is a must to take your sound to the next level.
I would recommend this to a friendRated 4 out of 5 stars
Very pleased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had originally purchased a Bose soundbar only to return it and pay additional for this unit.(the Bose did have a great remote). Helps with dialogue clarity yet still allows plenty of bass. I think its worth the money.
I would recommend this to a friendRated 3 out of 5 stars
High frequency too loud, bad channel separation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality build, low on features. I bought this because my tv had bad speakers and expected a little better sound. I expected because it was a 3.1 soundbar i would hear separation between the channels (dialogue through center speaker, music through sides). with an integrated soundbar the speakers are too close together to get separation. Samsung speakers in general have a very high frequency bias, from what i noticed, which can make them grating on the ears when treble sounds are played through it.
No, I would not recommend this to a friendRated 5 out of 5 stars
Lots of great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m a bit of a sound snob and hate listening to tv speakers. I bought this as a gift for a friend. After hooking it up i was shocked by the quality of sound for highs, lows and mids. Almost equal to a full surround speaker set.
I would recommend this to a friendRated 4 out of 5 stars
Great sound at good price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I began looking for 2.1 sound bars and immediately heard the difference from 3.1 definitely worth they upgrade. Speech and movies are better understood with the added Center Channel. Subwoofer works great.
I would recommend this to a friendRated 5 out of 5 stars
Great audio addition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Added this sound bar to a Samsung LED Smart TV. The center channel really helps with hearing dialog while the side channels provide good width and the sub adds the great low tones.
I would recommend this to a friendRated 5 out of 5 stars
Sounds great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.PIcked up this soundbar when the 75" QLED samsung and I have to say it's a great match up. TV sound sucks, but with the sound bar, it's amazing, subwoofer is wireless so placement is much more convienent, great sounding system.
I would recommend this to a friendRated 4 out of 5 stars
Great sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this with a new TV in January and the design and sound quality is great. Had some issues with the sound bar losing connectivity over hdmi and/or digital, a switch to Bluetooth fixed the issue.
I would recommend this to a friendRated 5 out of 5 stars
Great soundbar at a great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the soundbar that was recommended for our Samsung 58” tv. Assembly and hook up was not a problem. This is a perfect fit and we’re very happy with our new system. We would highly recommend getting a Samsung soundbar.
I would recommend this to a friend






