Customer Ratings & Reviews
- Model:
- HW-N550/ZA
- |
- SKU:
- 6199816
Customer reviews
Rating 4.5 out of 5 stars with 1580 reviews
(1,580 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the 3.1-Channel Soundbar System for its exceptional sound quality, describing it as excellent. They also appreciate the easy setup process, with comments highlighting how simple it is to connect and set up the device. While some customers mention that the bass could be stronger, the overall sentiment is positive, with many expressing satisfaction with the product's value for the price.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Bar with a little umph
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this bar/woofer set after our Bose bar went out. We have a Samsung Tv and it fits perfectly underneath, with the subwoofer adding that extra kick. Very decent sound quality for the price we paid.
I would recommend this to a friendRated 5 out of 5 stars
Great soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really Like this sound bar the 3rd speaker in the center make all the difference you can hear the voices better than my old Samsung soundbar if you are looking at soundbars this one is great and highly recommend this one.
I would recommend this to a friendRated 5 out of 5 stars
Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My thoughts about soundbars . Excellent price and it produces awesome sound.Very quick to sync with My Samsung TV. Purchase a the same Brand on your Sound Bar and TV it will save you a lot of time . Awesome Job Samsung .
I would recommend this to a friendRated 4 out of 5 stars
Decent sound but not a WOW
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This system is good if you are looking just for watching Netflix series/programs. Do not expect an AMAZING sound. Just to enjoy in the comfort of your living room/bedroom. Sound is decent but not a WOW !!
I would recommend this to a friendRated 3 out of 5 stars
a little disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a Samsung soundbar to go with my Samsung TV so I could controk via Samsung's control function. Unfortunately, this soundbar has an annoying function that puts it to sleep if you have the display muted for a few minutes. Then, it won’t wake back up unless you use remote from the soundbar. No way to shut this function off. Also, the sound quality and clarity of speech is not much better than the display itself. In fact I’d just say it’s a different shade of bad. Even with speech settings all optimized on the display.
No, I would not recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad suggested a tv mount vs wall mount which I purchased separately at the time of installation and very glad I did. It’s attached to the TV and moves with the tv. Also much more esthetically appearing.
I would recommend this to a friendRated 5 out of 5 stars
Wow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely better the 2.1. play nice with arc HDMI for Sony. Bluetooth is excellent for playing music from your phone. Adding the rear speaker kit gives the bar true surround sound, instead of virtual surround sound
I would recommend this to a friendRated 5 out of 5 stars
Great 3.1 channel soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are loving this Samsung soundbar. It puts out really crisp and loud sounds from movies to music. Got it as an open box item for a great price of $160 and it originally costs $347. Really happy with it.
I would recommend this to a friendRated 5 out of 5 stars
Sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar and sub will for our awesome I mounted the sound bar directly to the wall under the TV myself it only took a few minutes since I already had the tools to hang the wall mount TV bracket sounds awesome
I would recommend this to a friendRated 5 out of 5 stars
Great sound for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this in conjunction with a Samsung 75" TV and I am not disappointed. Excellent sound with just the soundbar and subwoofer, eventually going to add the rear channels for full surround sound experience.
I would recommend this to a friendRated 5 out of 5 stars
Quality sound with nice bass
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar really makes a difference when watching a show. Great for movie watching and the subwoofer makes a subtle but noticeable difference in the whole experience. Feels like you’re in a movie theater.
I would recommend this to a friendRated 2 out of 5 stars
No Bass
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar was easy to set up for sure. So were the wireless rear speakers. However it falls short after that. I have it hooked up to a 2017, 75 inch Samsung 8000 series television . Everything is hooked up properly all the settings are where they need to be. With that said this thing has almost zero bass. If you were looking for a sound system that sounds like an actual theater surround sound this is not it. It is a glorified sound booster. It sounds great at the store but keep in mind how close you are to it and everything around you at the store display reflex sound. Please believe me this thing has almost zero bass. I’ve tried hooking it up multiple ways to see if I could get better sound out of it, including a HDMI cable. Mine is not the first review to state this fact . To simply state, I can have this thing as loud as it goes and my wife will not be mad at me.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Cspan:
Thank you for purchasing this Samsung HW-M550 Soundbar System.
I am sorry to hear that you were not completely satisfied with its bass performance.
Our customer care representatives are always here to help with sound setting adjustment to make your audio experience more tailored to your home entertainment environment.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for Soundbars)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger:  https://www.facebook.com/samsungsupport
4) Twitter:  https://twitter.com/SamsungSupport
5) The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Home-Theater-Home-Audio/bd-p/hometheaterhomeaudio
Again, thank you for taking the time to share your experience. We hope to hear from you soon.
- Samsung Solutions
Rated 4 out of 5 stars
Decent sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product with the rear speakers add on. It's definitely a nice upgrade from my previous sound bar but not as nice as actually wiring multiple speakers and doing a full system.
I would recommend this to a friendRated 5 out of 5 stars
Great sound bar
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this sound bar and it’s super easy to connect. I have two of them. I would recommend getting the wireless speakers that connect for the full surround sound experience.
I would recommend this to a friendRated 5 out of 5 stars
Perfect balance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 3.1 system comes with the additional mid with support for back left and right add on peripherals. Samsung’s subs always sound incredible and the sound bar is excellently balanced. Slick remote and design.
I would recommend this to a friendRated 5 out of 5 stars
Excellent soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this soundbar. We can now actually hear the dialog on movies that used to be drowned out by background music/action noise. My husband finally agreed with me that we should have bought this a long time ago!
I would recommend this to a friend- Cons mentioned:Bass
Rated 3 out of 5 stars
It's ok I guess
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I spent 400 on this. I really thought the subwoofer would have been better there is very little bass from system, even though I have it to the max.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Jamesh,
Thank you for purchasing this Samsung HW-N550 Soundbar System. I am sorry to hear that you were not completely satisfied with its sound performance.
Our customer care representatives are always here to help with sound setting adjustment to make your audio experience more tailored to your home entertainment environment.
You can also reach us at:
1) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
2) Facebook Messenger: http://m.me/samsungsupport
3) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
-Samsung Solutions
Rated 5 out of 5 stars
We love this!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we use the soundboard daily for TV/movies. We do not have a radio in our house, but can easily connect any music app on our phones to the soundbar using Bluetooth! Love that feature!
I would recommend this to a friendRated 5 out of 5 stars
Best Vacuum Ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Dyson cordless vacuum, light weigh, easy to use and great at picking up everything, even dog hair! It’s so easy my son even vacuums without being asked to do so!!!! Considering buying a secon one.
I would recommend this to a friendRated 4 out of 5 stars
sound is very clear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.as an older couple, we have trouble hearing dialogue on some programs. The sound bar does a great job of differentiating the sounds and makes the dialogue much easier to hear.
I would recommend this to a friend






