Customer Ratings & Reviews
- Model:
- HW-N550/ZA
- SKU:
- 6199816
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the 3.1-Channel Soundbar System for its exceptional sound quality, describing it as excellent. They also appreciate the easy setup process, with comments highlighting how simple it is to connect and set up the device. While some customers mention that the bass could be stronger, the overall sentiment is positive, with many expressing satisfaction with the product's value for the price.
This summary was generated by AI based on customer reviews.
Solid product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar gets plenty loud! The highs and mids have minimal distortion, not to mention, the 6.5 sub puts out decent bass. My only complaint is it lacks the 4k pass through.
I would recommend this to a friend- Pros mentioned:Sound quality
It’s good sound
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a good sound but it is just average. It did not improve with the connection of the wireless rear speakers.
No, I would not recommend this to a friend Great sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar is perfect sound for a small room. It’s plenty loud and subwoofer ads a nice tone
I would recommend this to a friendGood sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a second smaller system but decided with this soundbar. While it doesn't have the kick a fuller system would have, it still works wonderfully and is still plenty loud.
I would recommend this to a friendUpgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was an upgrade over my 2.1 system. I like the center channel to help hear conversations/dialogue better. Connects automatically with my Samsung TV. Subwoofer is also decent.
I would recommend this to a friend- Cons mentioned:Bass
Not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think the TV speakers are nearly as food, except for the sub woofer. Not impressed with sound. Samsung support has been terrible.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Coach:
Thank you for purchasing this Samsung HW-N550 Soundbar System. I am sorry to hear that you were not completely satisfied with its low volume.
Please check the connection between the Soundbar and other source devices, and try the following tips that may help improve the volume level.
1. Check the source volume. For example, if connected to a mobile phone using Bluetooth, increase the volume on the mobile phone.
2. If the Soundbar is connected to a TV thru HDMI, make sure to use the HDMI-ARC jack on the TV and select “External speakers” as the TV sound output.
3. Then check the TV for the audio output format sent to the Soundbar. Typical options are PCM, Dolby Digital, and Bitstream. Select the option that optimizes the sound from your source.
4. Change the SOUND MODE on the Soundbar by using the Soundbar’s remote. Select the appropriate mode for the individual room acoustics.
5. Turn on Dynamic Range Control. This is done by pressing and holding the SOUND MODE button on the remote control while the Soundbar is in standby mode.
I hope these tips help to enhance your audio enjoyment.
For further assistance on sound adjustment or other feature usages, please contact us via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for Soundbars) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Home-Theater-Home-Audio/bd-p/hometheaterhomeaudio
- Samsung Solutions
Great sound for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second set and I love it. I have one in the garage and it has been such a game changer when working on the car or doing anything in the garage
I would recommend this to a friendEasy to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my Father in Law. I needed something that was easy to use. He has a big den and the sound from the TV wasnt cutting it. This is a big step up and he can use all of the functions.
I would recommend this to a friend- Cons mentioned:Bass
Decent mid range sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar does exactly what it says. It’s nice looking, but lacks bass. Look elsewhere if you like the living room to thunder.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Shane5556:
Thank you for sharing your experience with the HW-N550 Soundbar. Your feedback regarding the lack of bass will be shared with our product team.
Should you ever have questions or need assistance, please know that Samsung is always here to help. You can reach us at any of the following options:
1) Phone: 1-800-SAMSUNG (ask for Soundbars)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Home-Theater-Home-Audio/bd-p/hometheaterhomeaudio
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
Bought as a open box item
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to go with my Samsung 55" 7100 series tv. Its a perfect match for the surround sound i was looking for. It brings the movie into the room with you. Awesome buy for the price
I would recommend this to a friendQuality soundbar with subwoofer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this Samsung soundbar because it has a center channel that makes the sound quality very clear. It is easy to install. Not too overpowering but good sound and volume levels.
I would recommend this to a friendSound Bar makes all the difference
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It seems like every week the background noise/music has gotten louder and louder, but with the sound bar I can hear what people are saying again!! Really brings the vocals to the front again.
I would recommend this to a friend- Pros mentioned:Sound quality
sound is good, not loud enough for music
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.sound is clear, much better than t v alone, but running disc player through it.....not so much
I would recommend this to a friendBrand response from MrSamsung
Posted .rick,
Thank you for purchasing this Samsung HW-M550 Soundbar System.
I am sorry to hear that you were not completely satisfied with its low volume.
Please check the connection between the Soundbar and other source devices, and try the following tips that may help improve the volume level.
1. If the Soundbar is connected to a TV thru HDMI, make sure to use the HDMI-ARC jack on the TV and select “External speakers” as the TV sound output.
2. Check the audio output format sent to the Soundbar. Typical options are PCM, Dolby Digital, and Bitstream. Select the option that optimizes the sound from your source.
3. Change the SOUND MODE on the Soundbar using the Soundbar’s remote. Choices are STANDARD, MUSIC, CLEAR VOICE, SPORTS, or MOVIE. Select the appropriate mode for the individual room acoustics.
4. Turn on Dynamic Range Control. This is done by pressing and holding the SOUND MODE button on the remote control while the Soundbar is in standby mode.
We also recommend users update the software to the latest version, so that the unit would keep up with improvements and compatibility enhancements. The software updates can be performed via the Multiroom App on your mobile device, or via manual download from Samsung.com/support
Here is a link to download the latest software update:
https://www.samsung.com/us/support/owners/product/2017-soundbar-w-wireless-subwoofer-hw-m550
Then scroll down and you will see "Downloads." Listed there is:
Firmware SEP 22,2017 ver. 1003.4 1.61MB
I hope these tips help to enhance your audio enjoyment.
For further assistance on sound adjustment or other feature usages, please contact us via one of the following options:
1) call Samsung Customer Support toll-free at 1-800-SAMSUNG.
2) reach us via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
3) Connect with us via Facebook Messenger at: http://m.me/samsungsupport,
4) Find us on Twitter: https://twitter.com/messages/compose?recipient_id=18768513
-Samsung Solutions
Super Sound system for an apartment
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another great buy . Sound has never been so good to my ears , be it the subwoofer to enhance some of the background scores or the Soundbar. Best in its class
I would recommend this to a friendgreat deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the open box for this and was worried. It was great, had all the cables, accessories, and worked fine. Bought the wireless surround sound speakers for the rear and it synced up nicely.
I would recommend this to a friendGreat sound and size for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this sound bar on sale. Pairs seamlessly with Samsung 7100 TV. Highly recommend. Rear wireless speakers pair well with the system to provide an affordable surround sound option.
I would recommend this to a friendSound is OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar is good but I don't seem to get a good bass from the subwoofer. Still having trouble connecting the DirecTV remote to the soundbar so I have to use two remotes.
I would recommend this to a friendGood sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are happy with this purchase. The sound bar gives our 75 inch Samsung TV good sound. It now it’s close to the TV and does not look awkward. I would recommend this product
I would recommend this to a friend- Cons mentioned:Bass
Not too shabby
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a replacement for my previous sound system. The bass from the subwoofer is pretty weak, but the sound is crisp.
I would recommend this to a friendBrand response from Samsung
Posted .Mich:
Thank you for purchasing this Samsung N550 Soundbar System.
If you ever have questions or need assistance, please know that Samsung is always here to help. You can reach us via one of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Thank you for choosing Samsung!
- Samsung Solutions
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price this is a really nice setup. If you have a Samsung TV it automatically recognizes the soundbar and you can just use your TV remote to control this too.
I would recommend this to a friend