Customer Ratings & Reviews
- Model:
- HW-N550/ZA
- |
- SKU:
- 6199816
Customer reviews
Rating 4.5 out of 5 stars with 1580 reviews
(1,580 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the 3.1-Channel Soundbar System for its exceptional sound quality, describing it as excellent. They also appreciate the easy setup process, with comments highlighting how simple it is to connect and set up the device. While some customers mention that the bass could be stronger, the overall sentiment is positive, with many expressing satisfaction with the product's value for the price.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Simple set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For someone familiar with the old surround sound systems, this is a much easier and streamlined system that is very versatile for movies, TV, and playlist from my phone.
I would recommend this to a friendRated 5 out of 5 stars
Really good sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Initially I was skeptical about getting the 3.1 rather than the cheaper 2.1. However, it's definitely worth the buy. The center speaker allows for voice to be heard way more.
I would recommend this to a friendRated 4 out of 5 stars
Not bad for the Money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the money it's definitely an upgrade from the stock speakers but if your looking for that real surround sound punch, you will need to look else where.
I would recommend this to a friendRated 5 out of 5 stars
Nice tv and surround sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The whole family enjoys the tv surround sound system we purchase. Friendly staff. No complaints. Will return to this location again
I would recommend this to a friendRated 5 out of 5 stars
Real sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar with subwoofer is all we need in our living area to feel the sound of shows, games and music. It's good to have something that gives such a consistent sound.
I would recommend this to a friendRated 5 out of 5 stars
Love Love Love!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Love Love! Sound bar system is great if you really dont want to spend the money on Bose. It gets the job done!
I would recommend this to a friend- Pros mentioned:Price
Rated 3 out of 5 stars
Not bad for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a decent sound bar, for the price that we paid on black friday, its good. Attaching it to the wall its easy.
I would recommend this to a friendBrand response from Samsung
Posted .conan123:
I’m so glad to see that you were able to easily set up this Samsung N550 Soundbar.
If you ever have questions or need assistance, please know that Samsung is always here to help. You can reach us via one of the below options:
1) Phone: 1-800-SAMSUNG (ask for Soundbars)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger:  https://www.facebook.com/samsungsupport
4) Twitter:  https://twitter.com/SamsungSupport
5) The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Home-Theater-Home-Audio/bd-p/hometheaterhomeaudio
Thank you for choosing Samsung.
- Samsung Solutions
Rated 5 out of 5 stars
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect with our new tv and all our devices. Makes it easy to connect via WiFi for sound.
I would recommend this to a friendRated 4 out of 5 stars
Nice added feature
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even tough my tv has good sound, this was a good accessory to add to really bring out the sound. You can also sync your computer to it to play sound
I would recommend this to a friendRated 4 out of 5 stars
great sound bar for small room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound Bar is great one for a small room. if you want home theater effect and you have a large room you may want upgrade to the newer sound bar.
I would recommend this to a friendRated 4 out of 5 stars
Great clarity & bass
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy this product, I wanted to purchase a 5.1 or 5.2 system but didn't find anything within my budget, l was pleasantly surprised by the clarity.
I would recommend this to a friendRated 5 out of 5 stars
Great sound!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband is hard of hearing and was blasting me out prior to our purchase. This has added so much clarity to sound that he doesn’t have to have to have it so loud.
I would recommend this to a friendRated 4 out of 5 stars
Good for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with this sound bar. I got an open box for 50% off. I’m not sure I would pay full price for it, but for the price paid it was a good value.
I would recommend this to a friend- Pros mentioned:Easy setup
Rated 3 out of 5 stars
Average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The system was very easy to set up and it's very easy to use. It doesnt put out the best sound but its ok.
I would recommend this to a friendBrand response from Samsung
Posted .Reco:
Thank you for purchasing this Samsung HW-N550 Soundbar System.
I am sorry to hear that you were not completely satisfied with its sound performance.
Our customer care representatives are always here to help with sound setting adjustment to make your audio experience more tailored to your home entertainment environment.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for Soundbars)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger:  https://www.facebook.com/samsungsupport
4) Twitter:  https://twitter.com/SamsungSupport
The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Home-Theater-Home-Audio/bd-p/hometheaterhomeaudio
Again, thank you for taking the time to share your experience. We hope to hear from you soon.
- Samsung Solutions
Rated 5 out of 5 stars
Good sound system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hooked it up when I mounted my Samsung TV, it found the TV right away. It works and sounds great every time it goes on, much better than the TV supplied speakers.
I would recommend this to a friendRated 5 out of 5 stars
Not great voice sound on Netflix or ps4
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this hoping the voice channel would be stronger. Hard to hear voices with background noise and music. More bass than TV but not as good with voices
No, I would not recommend this to a friendRated 5 out of 5 stars
Great sound good looking and is not too expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my preferred store in usa when buying electronics specially sound systems and computers, tvs, eveything, employees always available and excelent customer service
I would recommend this to a friendRated 5 out of 5 stars
Rich Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This systems sound awesome! I love that it turns on when I turn my TV on using BT. The bass sound good and does not drown out voices. Very satisfied with this purchase.
I would recommend this to a friendRated 4 out of 5 stars
great sound !!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With my hearing aids it's hard to make out some voices, this sound bar clarifies those voices and i have much less, "what did he say" situations.
I would recommend this to a friend- Cons mentioned:Bass
Rated 3 out of 5 stars
Better than the TV speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good but not great. Could use more base from the woofer. Separate voice volume is not that noticeable.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greg,
Thank you for purchasing this Samsung HW-N550 Soundbar System. I am sorry to hear that you were not completely satisfied with its sound performance.
Our customer care representatives are always here to help with sound setting adjustment to make your audio experience more tailored to your home entertainment environment.
You can also reach us at:
1) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
2) Facebook Messenger: http://m.me/samsungsupport
3) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Again, thank you for taking the time to share your experience. We hope to hear from you soon.
- Samsung Solutions






