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  • Angle. Samsung - 3.1-Channel Soundbar System with 6-1/2" Wireless Subwoofer and Digital Amplifier - Charcoal Black.
  • Left. Samsung - 3.1-Channel Soundbar System with 6-1/2" Wireless Subwoofer and Digital Amplifier - Charcoal Black.
  • Alt View 11. Samsung - 3.1-Channel Soundbar System with 6-1/2" Wireless Subwoofer and Digital Amplifier - Charcoal Black.
  • Alt View 12. Samsung - 3.1-Channel Soundbar System with 6-1/2" Wireless Subwoofer and Digital Amplifier - Charcoal Black.
  • Alt View 13. Samsung - 3.1-Channel Soundbar System with 6-1/2" Wireless Subwoofer and Digital Amplifier - Charcoal Black.
  • Alt View 14. Samsung - 3.1-Channel Soundbar System with 6-1/2" Wireless Subwoofer and Digital Amplifier - Charcoal Black.
  • Alt View 15. Samsung - 3.1-Channel Soundbar System with 6-1/2" Wireless Subwoofer and Digital Amplifier - Charcoal Black.

Samsung - 3.1-Channel Soundbar System with 6-1/2" Wireless Subwoofer and Digital Amplifier - Charcoal Black

Model:
HW-N550/ZA
SKU:
6199816
Highly rated by customers for:
Your price for this item is $119.99
Clearance
The comparable value price is $399.99

Customer reviews

Rating 4.5 out of 5 stars with 1580 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the 3.1-Channel Soundbar System for its exceptional sound quality, describing it as excellent. They also appreciate the easy setup process, with comments highlighting how simple it is to connect and set up the device. While some customers mention that the bass could be stronger, the overall sentiment is positive, with many expressing satisfaction with the product's value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 1,580 reviews

  • It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for music but not so good for movies. And for some reason not as loud since I added the 8500 rear speakers.

    No, I would not recommend this to a friend

  • Sounds ok but sub is weak

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get pretty loud and sub sounds good at those high levels but the sub seems almost inaudible at low to medium volume

    No, I would not recommend this to a friend

  • Go big or go home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit because it was not that expensive, but I recommend the larger unit because it has voice channel.

    No, I would not recommend this to a friend

  • Just okay

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound bar for the price. Would probably go with a higher end model next time.

    No, I would not recommend this to a friend

  • Decent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a quality product, but the sound is a little weak for the price. I should have went with a Bose or Sony.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Carmen:

      Thank you for purchasing this Samsung HW-N550 Soundbar System. I am sorry to hear that you were not completely satisfied with its low volume.

      Please check the connection between the Soundbar and other source devices, and try the following tips that may help improve the volume level.

      1. Check the source volume. For example, if connected to a mobile phone using Bluetooth, increase the volume on the mobile phone.
      2. If the Soundbar is connected to a TV thru HDMI, make sure to use the HDMI-ARC jack on the TV and select “External speakers” as the TV sound output.
      3. Then check the TV for the audio output format sent to the Soundbar. Typical options are PCM, Dolby Digital, and Bitstream. Select the option that optimizes the sound from your source.
      4. Change the SOUND MODE on the Soundbar by using the Soundbar’s remote. Select the appropriate mode for the individual room acoustics.
      5. Turn on Dynamic Range Control. This is done by pressing and holding the SOUND MODE button on the remote control while the Soundbar is in standby mode.

      I hope these tips help to enhance your audio enjoyment.

      For further assistance on sound adjustment or other feature usages, please contact us via any of the below options:
      1) Phone: 1-800-SAMSUNG (ask for Soundbars)
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  https://www.facebook.com/samsungsupport
      4) Twitter:  https://twitter.com/SamsungSupport
      5) The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Home-Theater-Home-Audio/bd-p/hometheaterhomeaudio

      - Samsung Solutions Samsung

  • Difficult to set up with tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pricey for the price. Was mail to me when it was supposed to delivered and set up by the Greek squad.

    No, I would not recommend this to a friend

  • Adds to experience

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice set, but honestly, the sound from our new Samsung was great. Glad to have this, but it wasn’t nesessary.

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Not as good as I thought it would be

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money I paid for it. I can't even hear the subwoffer

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      AerialDiva:

      Thank you for purchasing this Samsung HW-N550 Soundbar System. I am sorry to hear that you were not completely satisfied with its low volume.

      Please check the connection between the Soundbar and other source devices, and try the following tips that may help improve the volume level.

      1. Check the source volume. For example, if connected to a mobile phone using Bluetooth, increase the volume on the mobile phone.
      2. If the Soundbar is connected to a TV thru HDMI, make sure to use the HDMI-ARC jack on the TV and select “External speakers” as the TV sound output.
      3. Then check the TV for the audio output format sent to the Soundbar. Typical options are PCM, Dolby Digital, and Bitstream. Select the option that optimizes the sound from your source.
      4. Change the SOUND MODE on the Soundbar by using the Soundbar’s remote. Select the appropriate mode for the individual room acoustics.
      5. Turn on Dynamic Range Control. This is done by pressing and holding the SOUND MODE button on the remote control while the Soundbar is in standby mode.

      I hope these tips help to enhance your audio enjoyment.

      For further assistance on sound adjustment or other feature usages, please contact us via any of the below options:
      1) Phone: 1-800-SAMSUNG (ask for Soundbars)
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  https://www.facebook.com/samsungsupport
      4) Twitter:  https://twitter.com/SamsungSupport

      The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Home-Theater-Home-Audio/bd-p/hometheaterhomeaudio

      - Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Short life

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thing quit working totally in 3 days. Sounded decent till then

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Solopup:

      I am very sorry to see that you have encountered issues with the Samsung HW-N550 Soundbar System. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.

      Samsung products are engineered to the highest standards of performance and quality and we back your Samsung soundbar system with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.

      You can reach us via any of the below options:
      1) Phone: 1-800-SAMSUNG (ask for Soundbars)
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  https://www.facebook.com/samsungsupport
      4) Twitter:  https://twitter.com/SamsungSupport
      5) The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Home-Theater-Home-Audio/bd-p/hometheaterhomeaudio

      We look forward to hearing from you.

      - Samsung Solutions Samsung

  • Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my all-in-one Sony surround sound system. It was a very low end system. Wanted to replace to get rid of all the speaker wires and rats nest of cables and thought this would be ok for my needs. The sound isn’t much better than my TV speakers. I have bass turned up to max and hear none. My low end 5.1 system sounded much better.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      tmeeh:

      Thank you for purchasing this Samsung HW-N550 Soundbar System. I am sorry to hear that you were not completely satisfied with its low volume.

      Please check the connection between the Soundbar and other source devices, and try the following tips that may help improve the volume level.
      1. Check the source volume. For example, if connected to a mobile phone using Bluetooth, increase the volume on the mobile phone.
      2. If the Soundbar is connected to a TV thru HDMI, make sure to use the HDMI-ARC jack on the TV and select “External speakers” as the TV sound output.
      3. Then check the TV for the audio output format sent to the Soundbar. Typical options are PCM, Dolby Digital, and Bitstream. Select the option that optimizes the sound from your source.
      4. Change the SOUND MODE on the Soundbar by using the Soundbar’s remote. Select the appropriate mode for the individual room acoustics.
      5. Turn on Dynamic Range Control. This is done by pressing and holding the SOUND MODE button on the remote control while the Soundbar is in standby mode.

      I hope these tips help to enhance your audio enjoyment.

      For further assistance on sound adjustment or other feature usages, please contact us via any of the below options:
      1) Phone: 1-800-SAMSUNG (ask for Soundbars)
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  https://www.facebook.com/samsungsupport
      4) Twitter:  https://twitter.com/SamsungSupport

      The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Home-Theater-Home-Audio/bd-p/hometheaterhomeaudio

      - Samsung Solutions Samsung

  • Weak power

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok.... but not very powerful. I have a small family room.... ehhhh

    No, I would not recommend this to a friend

  • Have to always change audio output

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouth of person speaking and the audio from soundbar are not in sinc and always need adjustment.

    No, I would not recommend this to a friend

  • Soundbar

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as expected, upgraded to nw850, wanted more surround sound effect

    No, I would not recommend this to a friend

  • Not the quality I was expecting.

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HD cord crushed on one end. Optical cord to short for my needs. Have not really had a chance to listen to product and have had to use TV speakers until issues resolved. This was a Christmas Present; but we went to Florida within a week or so after initial installation and were gone for 3 months so opportunity to fix has not been available.

    No, I would not recommend this to a friend

  • Just ok

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv speaker is good, the bass not as good. For price and ability to add speakers a decent value.

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Not good quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned as subwoofer never worked. Do not recommend

    I would recommend this to a friend

  • Nothing special

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We prefer our surround sound system that we had 20 years. The cost is not worth it.

    No, I would not recommend this to a friend

  • underwelming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, but the sound is not as good as JBL equivalent. I would go with that next time.

    No, I would not recommend this to a friend

  • It is good but not as good as surround sound syste

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rather pay more and get a full surround sound system. You don't get the full effects.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      BobPl,

      Thank you for purchasing this Samsung HW-N550 Soundbar System. I am sorry to hear that you were not completely satisfied with its sound performance.

      You can select the desired sound effect by choosing STANDARD or SURROUND. There is a dedicated button for the control on the remote, located just below the Play button, and is labeled "Sound Mode".

      Here is a link to the remote-control diagram and details of its functionality on your user manual (page 22): http://downloadcenter.samsung.com/content/UM/201804/20180424103739975/HW-N550_ZC_FullManual_ENG_FRA_180302.pdf

      I hope these tips help to enhance your audio enjoyment.

      For further assistance on sound adjustment or other feature usages, please reach out to Samsung Customer Support at
      1) Toll free Customer Support toll-free at 1-800-SAMSUNG.
      2) Reach us via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact
      3) Connect with us via Facebook Messenger at:  http://m.me/samsungsupport,
      4) Find us on Twitter:  https://twitter.com/messages/compose?recipient_id=18768513

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      ~ Samsung Solutions Samsung

  • not too good for the price

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the price i'm disappointed in the quality of the sound. cheaper models were as good.

    No, I would not recommend this to a friend
Page 75, Showing 1,481-1,500 of 1,580 reviews
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