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  • Angle. Samsung - 3.1-Channel Soundbar System with 6-1/2" Wireless Subwoofer and Digital Amplifier - Charcoal Black.
  • Left. Samsung - 3.1-Channel Soundbar System with 6-1/2" Wireless Subwoofer and Digital Amplifier - Charcoal Black.
  • Alt View 11. Samsung - 3.1-Channel Soundbar System with 6-1/2" Wireless Subwoofer and Digital Amplifier - Charcoal Black.
  • Alt View 12. Samsung - 3.1-Channel Soundbar System with 6-1/2" Wireless Subwoofer and Digital Amplifier - Charcoal Black.
  • Alt View 13. Samsung - 3.1-Channel Soundbar System with 6-1/2" Wireless Subwoofer and Digital Amplifier - Charcoal Black.
  • Alt View 14. Samsung - 3.1-Channel Soundbar System with 6-1/2" Wireless Subwoofer and Digital Amplifier - Charcoal Black.
  • Alt View 15. Samsung - 3.1-Channel Soundbar System with 6-1/2" Wireless Subwoofer and Digital Amplifier - Charcoal Black.

Samsung - 3.1-Channel Soundbar System with 6-1/2" Wireless Subwoofer and Digital Amplifier - Charcoal Black

Model:
HW-N550/ZA
SKU:
6199816
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Customer reviews

Rating 4.5 out of 5 stars with 1580 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the 3.1-Channel Soundbar System for its exceptional sound quality, describing it as excellent. They also appreciate the easy setup process, with comments highlighting how simple it is to connect and set up the device. While some customers mention that the bass could be stronger, the overall sentiment is positive, with many expressing satisfaction with the product's value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 1,580 reviews

  • Sound ok but not great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is ok but expected better from demo in store. Have a Bise system and spoiled.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Renovator,

      Thank you for purchasing this Samsung HW-N550 Soundbar System. I am sorry to hear that you were not completely satisfied with its sound performance.

      Our customer care representatives are always here to help with sound setting adjustment to make your audio experience more tailored to your home entertainment environment.

      Please contact us so that we can better investigate your sound performance issue and assist you towards a solution by any the following options:
      1) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      2) Facebook Messenger: http://m.me/samsungsupport
      3) Twitter: https://twitter.com/messages/compose?recipient_id=18768513

      Again, thank you for taking the time to share your experience. We hope to hear from you soon.

      - Samsung Solutions Samsung

  • Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one hdmi port. Does not appear to be compatible with Harmony Elite.

    No, I would not recommend this to a friend

  • Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a lot of trouble getting the subwoofer to work properly.

    No, I would not recommend this to a friend

  • Sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance of the soundbar is average. I am happy

    I would recommend this to a friend

  • Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not hooked up all of my system, on initial test all is good.

    I would recommend this to a friend

  • Great start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is decent, my living room is too large for desired sound

    No, I would not recommend this to a friend

  • SoSo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was clear,however, not deep. Returned for a better model!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Ocho:

      Thank you for your review of this Samsung HW-N550 Soundbar System.
      I am sorry to hear that you were not completely satisfied with it and have returned it. Your thoughts are very important to Samsung and will be shared with our internal teams.

      Should you ever decide to give Samsung audio products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support by any of the below options:

      1) Phone: 1-800-SAMSUNG (ask for Soundbars)
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  https://www.facebook.com/samsungsupport
      4) Twitter:  https://twitter.com/SamsungSupport

      The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Home-Theater-Home-Audio/bd-p/hometheaterhomeaudio

      We hope to regain you as a customer in the near future.

      - Samsung Solutions Samsung

  • Works ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Subwoffer does not have enough of base so not the best sound

    I would recommend this to a friend

  • Ok soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok sounbar for the money. But maybseek an upgrade soon

    I would recommend this to a friend

  • Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little hard to install. Subwoofer size is a little large.

    I would recommend this to a friend

  • Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t improve sound quality as much as I thought it would.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Nick:

      Thank you for purchasing this Samsung HW-N550 Soundbar System. I am sorry to hear that you were not completely satisfied with its low volume.

      Please check the connection between the Soundbar and other source devices, and try the following tips that may help improve the volume level.

      1. Check the source volume. For example, if connected to a mobile phone using Bluetooth, increase the volume on the mobile phone.
      2. If the Soundbar is connected to a TV thru HDMI, make sure to use the HDMI-ARC jack on the TV and select “External speakers” as the TV sound output.
      3. Then check the TV for the audio output format sent to the Soundbar. Typical options are PCM, Dolby Digital, and Bitstream. Select the option that optimizes the sound from your source.
      4. Change the SOUND MODE on the Soundbar by using the Soundbar’s remote. Select the appropriate mode for the individual room acoustics.
      5. Turn on Dynamic Range Control. This is done by pressing and holding the SOUND MODE button on the remote control while the Soundbar is in standby mode.

      I hope these tips help to enhance your audio enjoyment.

      For further assistance on sound adjustment or other feature usages, please contact us via any of the below options:
      1) Phone: 1-800-SAMSUNG (ask for Soundbars)
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  https://www.facebook.com/samsungsupport
      4) Twitter:  https://twitter.com/SamsungSupport
      5) The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Home-Theater-Home-Audio/bd-p/hometheaterhomeaudio

      - Samsung Solutions Samsung

  • Clear sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product sounds loud and clear goes great with the tv

    I would recommend this to a friend

  • Sub-Woofer Drops out

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these along with the rear speakers and fortunately only one opened one. From the beginning it has had intermittent drop-out of the sub-woofer. I have looked online and this is a known problem. I have tried to update the firmware, moved objects in the room, etc. Nothing has worked. The only thing I can find online is that other wireless devices affect this unit, but I can not see a pattern with anything else in my house. I have many other soundbars in multiple locations and never have had any problem. I have only returned the unopened one, but I am way past the return window for the opened one. There are far too many better and less expensive units than one, so look around...

    No, I would not recommend this to a friend

  • ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had expected better quality, its an ok purchase.

    No, I would not recommend this to a friend

  • It’s eh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it would have great sound but it’s ok...

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bass

    My tv speaker sounds better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointing sound bar when we contacted Samsung they offered a software update but it made no difference . Told us not much they can do. Practicly no bass at all and tv speaker sounds way better.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hela:

      Thank you for purchasing this Samsung HW-N550 Soundbar System. I am sorry to hear that you were not completely satisfied with its low volume.
      Please check the connection between the Soundbar and other source devices, and try the following tips that may help improve the volume level.

      1. Check the source volume. For example, if connected to a mobile phone using Bluetooth, increase the volume on the mobile phone.
      2. If the Soundbar is connected to a TV thru HDMI, make sure to use the HDMI-ARC jack on the TV and select “External speakers” as the TV sound output.
      3. Then check the TV for the audio output format sent to the Soundbar. Typical options are PCM, Dolby Digital, and Bitstream. Select the option that optimizes the sound from your source.
      4. Change the SOUND MODE on the Soundbar by using the Soundbar’s remote. Select the appropriate mode for the individual room acoustics.
      5. Turn on Dynamic Range Control. This is done by pressing and holding the SOUND MODE button on the remote control while the Soundbar is in standby mode.

      I hope these tips help to enhance your audio enjoyment.

      For further assistance on sound adjustment or other feature usages, please contact us via any of the below options:
      1) Phone: 1-800-SAMSUNG
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  http://m.me/samsungsupport
      4) Twitter:  https://twitter.com/messages/compose?recipient_id=18768513

      - Samsung Solutions Samsung

  • Look At Bose Or Another Brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar system was a big disappointment. I purchased a new television to replace a still working Samsung 3D television. What I found was the sound coming from my old 3D television alone, was just as good as the sound from the sound bar.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      MelFarris:

      Thank you for purchasing this Samsung HW-N550 Soundbar System. I am sorry to hear that you were not completely satisfied with its low volume.

      Please check the connection between the Soundbar and other source devices, and try the following tips that may help improve the volume level.

      1. Check the source volume. For example, if connected to a mobile phone using Bluetooth, increase the volume on the mobile phone.
      2. If the Soundbar is connected to a TV thru HDMI, make sure to use the HDMI-ARC jack on the TV and select “External speakers” as the TV sound output.
      3. Then check the TV for the audio output format sent to the Soundbar. Typical options are PCM, Dolby Digital, and Bitstream. Select the option that optimizes the sound from your source.
      4. Change the SOUND MODE on the Soundbar by using the Soundbar’s remote. Select the appropriate mode for the individual room acoustics.
      5. Turn on Dynamic Range Control. This is done by pressing and holding the SOUND MODE button on the remote control while the Soundbar is in standby mode.

      I hope these tips help to enhance your audio enjoyment.

      For further assistance on sound adjustment or other feature usages, please contact us via any of the below options:
      1) Phone: 1-800-SAMSUNG (ask for Soundbars)
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  https://www.facebook.com/samsungsupport
      4) Twitter:  https://twitter.com/SamsungSupport
      5) The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Home-Theater-Home-Audio/bd-p/hometheaterhomeaudio

      - Samsung Solutions Samsung

  • Not as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this along with a Samsung TV. The sound quality is better on just the TV unless you are going to high volumes. The TV picture quit working after 6 months. I think I am done with Samsung products!

    No, I would not recommend this to a friend

  • Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system provides a better sound than the tv itself, but doesn’t compare to a larger system. 1 bar and 1 woofer can’t hold a candle to a 6-8 actual surround sound system

    I would recommend this to a friend

  • Don't waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good: Install and setup was easy. I used the HDMI connection since there's a lot of negative chatter on the fiber cable and Verizon isn't friendly either. The bad: (1) Sub woofer can only be heard with your ear pressed against the speaker not matter what setting you use; (2) The itself has very little treble; (3) You can't identify the firmware version. I saw a July update but you need a USB female to micro USB male. Who has this laying around?

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Baitis:

      Thank you for purchasing this Samsung HW-N550 Soundbar System. I am sorry to hear that you were not completely satisfied with its low volume.

      Please check the connection between the Soundbar and other source devices, and try the following tips that may help improve the volume level.

      1. Check the source volume. For example, if connected to a mobile phone using Bluetooth, increase the volume on the mobile phone.
      2. If the Soundbar is connected to a TV thru HDMI, make sure to use the HDMI-ARC jack on the TV and select “External speakers” as the TV sound output.
      3. Then check the TV for the audio output format sent to the Soundbar. Typical options are PCM, Dolby Digital, and Bitstream. Select the option that optimizes the sound from your source.
      4. Change the SOUND MODE on the Soundbar by using the Soundbar’s remote. Select the appropriate mode for the individual room acoustics.
      5. Turn on Dynamic Range Control. This is done by pressing and holding the SOUND MODE button on the remote control while the Soundbar is in standby mode.

      I hope these tips help to enhance your audio enjoyment.

      For further assistance on sound adjustment or other feature usages, please contact us via any of the below options:
      1) Phone: 1-800-SAMSUNG (ask for Soundbars)
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  https://www.facebook.com/samsungsupport
      4) Twitter:  https://twitter.com/SamsungSupport
      5) The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Home-Theater-Home-Audio/bd-p/hometheaterhomeaudio

      - Samsung Solutions Samsung

Page 76, Showing 1,501-1,520 of 1,580 reviews
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